Lyxhotell i Sydvästra sidan

"Great location and friendly staff"

"First room was not cleaned. Changed to a second room where clothes in drawer from earlier guest was still there. Front desk asked me to ignore it or book another hotel! Really bad service."

"Bra läge och rum/ sängar Tyvärr hade vi problem att få varmvatten i vårat rum. Blev kall dusch."

"Jätte bra !"

"Otroligt vacker lobby. Rummen är ok men aningen sunkiga. Varför måste amerikaner ha heltäckningsmatta nästan överallt?"

"Heater was not working, was freezing inside the room with my winter coat on. Reception did not care at all. Hotel was filled with crackheads and prostitutes. Ended up checking in at Warwick Allerton after 15 minutes at Freehand. Great location at least!"

"The hotel is nicely located in Chicago, within walking distance of some very cool areas. However, the hotel itself feels quite old and not very clean. You can clearly see dust, stains, and even some old hairs in the room. The carpet is unattractive, and the bathroom has mold in several places. There was also a lot of dust or greasy buildup around the electrical outlets. If you stay on the 8th floor, as we did, you may have to wait a long time for the elevator. In the mornings, the cleaning staff are very loud, and you can hear them talking and shouting in the corridors. The doors are not soundproof and also let light from the hallway into the room at night, which is quite disturbing. The reception staff were not particularly friendly compared to other hotels we stayed at during our trip. They seemed stressed and somewhat short in their communication. Additionally, the snacks in our room had already been opened by previous guests, which was odd and honestly quite unpleasant."

"Bra hotell. Helt ok rum. Helt ok frukost. Bra läge med gångavstånd till många sevärdheter. Mer funktionellt än mysigt. Perfekt för affärsresenärer. Fick hotellet rekommenderat av en kollega och jämförde inte med några alternativ, så jag vet inte riktigt vad som finns i samma prisklass, men jag ser ingen anledning att byta hotell om jag skulle åka tillbaka på affärsresa."

"Rymligt rum med fin utsikt. Trevlig restaurang."