Hotell nära T Galleria by DFS

“Everythung wads clean the pool wads excellant and food was very good”

“Not a great breakfast.”

“The view was gorgeous from our balcony! The pool and beach area was very lovely and convenient. The beds were comfortable, we didn’t hear any other guests and blackout curtains are amazing. I thought breakfast was solid but preferred breakfast at TuRu Cafe up the road a few minutes. I’d stay again!!”

“Front Desk very helpful , Staff are very friendly Housemaid always cleaning and no complains.Rooms are clean ,and ministore open 24 hrs ..Good place to rent , I'd do it again!!!”

“투몬비치와의 시내와의 접근성이 좋고, 바다와 닿아있는 수영장이 매력적입니다. 리조트 내부는 매우 청결하고 직원들도 너무 친절하게 대해주셔서 좋았습니다. 다만 객실의 욕실이 조금 낡은 느낌이 있으나 크개 불편할 정도는 아니었습니다.”

“We stayed in Crowne Plaza for 5 days then switched to Lotte Guam. We have to say Lotte has lots of room to improve their service. 1. Front desk staff told us there is an ice bucket in our room, however we did not see it. 2. Breakfast selections are poor. 3. There is no any signs in the room that call locally will charge a fee. When we check out, they charged us 0.75/minute. 4. If you lose your towel card or room cards, you will get charged (thank God! we didn't lose any of the...

“The room was clean and well appointed and the staff were very accommodating. I stayed there right after typhoon Bavi. Thank you, Hyatt.”

“Excellent stay. As many comment the rooms are bit old but it doesn’t matter because they’re very functional. The water dispenser always give you cold water is excellent. Charging via usb also available. All staff from pool to shop to reception very friendly.”

“During the typhoon, they have no power to the rooms and no AC”

“Very nice staff, great food at the Taste Restaurant and comfortable room. All good!”

“Room looks clean but found stuffs under the bed from previous occupants and air conditioning was not cold, we informed front desk about it but they just laughed about it like was a joke. I asked if the was cleaned before we checked in and was told not really”

“I like the property nice and clean but did not expect there was no bottle of water as a complimentary. Maybe it is not . But it’s ok I brought my own bottle of water.”

“I have 2 sides The check- in process was much too long. There were four customers ahead of me, two were already being helped. It took 43 minutes until it was my turn. There were 5 customers behind me. When I made it to the counter, the entire staff seemed defeated. No welcome, no smile, nothing positive. Every time the phone rang, they stopped helping customers to answer the long calls. During the typhoon, housekeeping was just excellent, kind and very positive. They helped dry the room...

“The hotel is ok, the rooms are nice and clean with large size rooms with ac, tv and a fridge. Complimentary coffee and donuts. The rooms are a little past best before date but definitely ok for the price. The staff are friendly and helpful A tip is that Guam is totally worthless if you do not have a car since there are no public transportations at all. But the hotel does offer free picup from and to the airport.”

“Nedgånget och slitet, har sällan sett en så fläckig och smutsig matta som på detta hotell. Verkar inte vara renoverat sedan 1980-talet. Dock stort plus för personalen som var mycket vänlig och hjälpsam.”

“台風の被害で自宅の停電が続いたため飛び石で2泊利用しました（中一日は別のホテル泊） エアコンは効きすぎるほど、シャワー等の水圧も良く、お湯モールしっかり出ました Wi-Fiもしっかり繋がり、快適にしごせました 朝食は直近のABCストアを利用 ローカルの家族が多く泊まっていて多少賑やかでしたが、気になって眠れないほどではありませんでした 建物も設備も古いので全てに満足したわけではないのですが、このような非常時に泊まるなら充分なホテルです ツーリストにこのレビューは役に立ちそうもないと思います”

“Had a two night stay. When we left during the day, housekeeping came by. Noticed my dress was missing. Tried calling the front desk and was told they would call me regarding it. Still have not received a phone call. Found a dead cockroach as well. The sheets had stains on it. Horrible parking, no space and had to park in the mud”