ルームサービスは、ホテルにとって重要な顧客サービスの一つです。軽食メニューを充実させることで、より多くのゲストに満足していただけるホテルを目指しましょう。今後もサービス向上に努めてまいります。

Thank you so much for taking the time to leave us a wonderful review! We're thrilled to hear that you enjoyed your stay at our new hotel.We're especially happy to hear that you found our breakfast buffet to be excellent. We take a lot of pride in offering a wide variety of delicious options to start your day. We're also glad you found your room spacious and well-appointed. Our goal is to provide a comfortable and relaxing environment for our guests.Finally, we're grateful for your kind words about our staff. They work hard to ensure every guest has a positive experience, and your feedback lets them know their efforts are appreciated.Thank you again for choosing our hotel. We hope to welcome you back again soon!

Thank you for taking the time to leave a review about your recent stay at our hotel. We are thrilled to hear that you found our services to be well-trained! We work hard to ensure a smooth and enjoyable experience for all our guests, so your kind words are greatly appreciated.We hope to welcome you back again soon!

感謝您分享來台北漢來的體驗！我們也很開心能為您服務，期待您下次有空再回來享受。

Thank you for sharing the wonderful review and nice to hear you enjoy the stay with us.

Thank you very much for the valuable and wonderful review for us. It's always the best way to encourage our team to move forward and sharp the better service to our value guest like you. Wish to see you soon in the nearly future.

お客様より、お褒めの言葉を頂戴し、誠にありがとうございます。今後とも、お客様にご満足いただけるよう、努力を続けてまいります。

感謝您分享的評價！期望您在台北漢來享受最美好的時光與服務。祝您事事順心、龍年行大運！

감사합니다!새로운 호텔이라 모든 시설이 깨끗하고 쾌적하시다는 칭찬에 감사드립니다.고객님의 긍정적인 후기는 저희에게 큰 보람입니다. 앞으로도 고객님께 더욱 편안하고 만족스러운 숙박 경험을 제공하기 위해 노력하겠습니다.다시 한번 저희 호텔을 이용해주셔서 감사합니다. 다음에도 기회가 되시면 꼭 다시 찾아주시길 바랍니다.

感謝您分享的評論！目前我們的餐飲正在積極籌備中，目前在一樓大廳酒廊也有提供中西式餐點給不同需求的旅客。在下一階段即將開始客房餐飲及兩家餐廳，還有全天候的三溫暖。敬請期待！

感謝您對台北漢來大飯店的肯定！期待您下次繼續光臨。最近天氣轉冷也請注意保暖，祝您有美好的一天！

Many thanks for your review to us. We all look forward to your back anytime when next visit to Taipei.

感謝給我們的肯定與喜愛！歡迎再次光臨。

Thank you for your review. Welcome back anytime when your next visit to Taipei.Have a nice day!

很抱歉因為氣味問題讓您感到不適，飯店開業至今也持續運轉24小時空氣清新機；如您下次有機會再訪，我們也能為您擺放在房內以提升您的舒適感。祝您有美好的一天！

感謝您給我們的滿分評價！也期待您再次選擇台北漢來入住。

感謝您給予我們營運團隊的肯定！祝您新的一年事事順心。

感謝您分享的評分與肯定！祝您新年快樂。

この度は、当ホテルのサービスを高く評価いただき、誠にありがとうございます。お客様に快適にご利用いただけるよう、スタッフ一同、より一層のサービス向上に努めてまいります。またのご来店を、心よりお待ちしております。

謝謝您給予營運團隊最大的鼓勵！也選擇在這特別的日子裡和我們一起度過，祝您新年快樂！

感謝您給我們滿分的評論！期待您再次光臨品味我們的服務。

感謝您的評價！期待您下次繼續選擇台北漢來。祝您新年快樂！

Thanks for your valuable rating for us. We look forward your next visit again to the Grand Hilai Taipei. Merry Christmas!歡迎再次光臨台北漢來！聖誕節快樂

感謝您的滿分評價！這是對我們所有營運同仁們最大的鼓勵。期待您下次繼續回來台北漢來體驗！

感謝您的評分！期待您下次再次光臨台北漢來。

Thank you for taking the time to share your wonderful feedback about your recent stay at our hotel. We are thrilled to hear that you had such an enjoyable experience and that you found our staff to be friendly and helpful, our facilities to be modern and well-maintained, and our overall design to be appealing. Your kind words are truly appreciated and will be shared with our entire team.Thank you again for choosing Grand Hilai Taipei. And we all look forward to seeing you again in the nearly future.

Thanks for your lovely compliment with your breakfast hours. We all look forward your next visit with us.Have a good day!

感謝您對於硬體使用上的提醒與建議！我們將會立即檢討確認，以期待您下一次能有更好的住宿體驗。祝您有美好的一天！

感謝您給我們提醒與改進的建議！台北漢來希望可以服務到每位旅客都能滿意的離開，關於稍早在和您電話聯繫中也詳實記錄下來每一樣您提及需要改善的地方，期待下次您的到訪能有更滿意的漢來體驗。

廖先生您好:很抱歉因為我們在服務上的疏失影響您本次旅程上的心情! 台北漢來一向都很重視每一位旅客，也期望客人都能滿意地離開。在此誠摯代表全體營運同仁向您致歉，希望未來還能有服務您的機會。如果廖先生願意與我聯繫，也期待您的來信告知:Email: elite.chiang@grand-hilai.com本週天氣即將轉冷，外出也請記得多加件衣服或外套。祝您有美好的一天!營運總監 江彥澄 Elite 敬上

感謝您分享您此次的住宿體驗及給予我們建議! 我們將盡力調整在櫃檯的作業時間，期盼旅客能節省寶貴的時間能多體驗在台北漢來大飯店給予的服務。祝您有美好的一天!營運總監 江彥澄 Elite 敬上

親愛的貴賓 您好：感謝您的寶貴意見，已向相關單位同仁轉達，並進行改善。再次謝謝您選擇台北漢來大飯店，並期待您再次蒞臨，見證我們的誠心與努力。順祝 安康 如意