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Recensioner av Four Points by Sheraton Tallahassee Downtown

3 out of 5
Four Points by Sheraton Tallahassee Downtown
316 W Tennessee St, Tallahassee, FL

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 467 av 1002 recensioner" "
8 - Bra i betyg. 247 av 1002 recensioner" "
6 - Okej i betyg. 151 av 1002 recensioner" "
4 - Dåligt i betyg. 74 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 63 av 1002 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

7,6/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Jamie

Gillade: Renlighet
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Bryan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was a very nice room.
Bodde här 1 natt i april 2024
Svar från Front Desk 18 maj 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 Fantastiskt

Mikeria

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was incredibly helpful and courteous, and check-in was quick and simple. Without a doubt, my family and I will return.
Bodde här 1 natt i maj 2024
Svar från Front Desk 18 maj 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 Bra

krystyna

Good
Bodde här 2 nätter i mars 2024
Svar från Front Desk 18 maj 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 Fantastiskt

Sabrina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Front Desk 18 maj 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 Fantastiskt

brenda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super clean , Free Parking , good Food . Good location .
Bodde här 1 natt i maj 2024
Svar från Front Desk 18 maj 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Understanding that it was a college graduation weekend, it was expected that the price would be extremely high as all hotels were overpriced unfortunately. Traveling for work and staying in hotels I understand the pricing system, I don’t think the hotel was a $450 a night hotel. The staff was great and very customer friendly and did whatever they could for the guests.
Bodde här 2 nätter i maj 2024
Svar från Front Desk 18 maj 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 Bra

WENDY

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Parking was difficult due to events happening but easy access.
Bodde här 1 natt i maj 2024
Svar från Front Desk 18 maj 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 Bra

Isabelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Le personnel est très accueillant
Bodde här 1 natt i april 2024
Svar från Front Desk 18 maj 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 Bra

Tammy

Gillade: Renlighet
Bodde här 1 natt i maj 2024
Svar från Front Desk 18 maj 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 Fantastiskt

Aberdeen Klein, Moses Lake

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely place and location
Bodde här 1 natt i april 2024
Svar från Front Desk 3 maj 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 Bra

Gloria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Front Desk 3 maj 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

6/10 Okej

Heather

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Front Desk 26 apr. 2024
"We regret to read that your experience with our service fell short of expectations. We value your feedback and are committed to addressing these issues to improve our guest experience."

4/10 Dåligt

Lucy

Reste i grupp, Reste med familjen
Gillade inte: Renlighet och personal och service
Unique circular-shaped hotel, but the staff's knowledge at the front desk is concerning. We had issues with our room keys multiple times, and whenever there was an issue the front desk employee asked "What's your room number?" and then re-programmed the card for us. There was no verification said room belonged to us. What kind of security is that!? They re-program door keys without making sure it's your room! So after re-programming our door keys 3 times in 2 days, they also double charged us for the stay. It takes 3-5 days for the refund to be applied back to your account - I hope you aren't short on cash! The lack of training and knowledge of this staff is concerning.
Bodde här 2 nätter i april 2024
Svar från Front Desk 17 apr. 2024
"We regret to read that your experience with our service fell short of expectations. We value your feedback and are committed to addressing these issues to improve our guest experience."

8/10 Bra

Carlos

Gillade: Renlighet
Bodde här 2 nätter i april 2024
Svar från Front Desk 17 apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 Fantastiskt

Yolanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone was real nice and accommodating. I slept well and felt safe
Bodde här 2 nätter i april 2024
Svar från Front Desk 16 apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 Bra

Chris

Reste med familjen
Gillade: Renlighet och bekvämligheter
The mumbling front desk attendant didnt provide the level of service I expected and have experienced here in the past. The other staff - especially breakfast staff were amazing. The room had no mini fridge - and ice machine dispensed a small tumbler worth of ice at a time. Very weird and a downgrade from lower-starred hotels. The shower diverted 1/4 of the water into the bath as one tried to shower. A lower experience from some staff and some of the facilities makes me luke warm from choosing this facility again.
Bodde här 1 natt i april 2024
Svar från Front Desk 16 apr. 2024
"We apologize for the service issues you encountered during your stay. This is not the standard we strive for, and we are taking immediate steps to ensure our team provides the high-quality service our guests expect and deserve."

4/10 Dåligt

Pamela

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Our room smelled like mold or mildew. The room was dingy and very run down. The mattress was hard with an egg crate under the sheets. The sheets were rough. Housekeeping barely touched the room when cleaning. Front desk staff were not engaged. Not a good experience. Won’t stay here again.
Bodde här 2 nätter i april 2024
Svar från Front Desk 16 apr. 2024
We sincerely apologize for the cleanliness issues you experienced during your stay. We have addressed this with our housekeeping team to ensure it is an isolated incident. Thank you for bringing it to our attention."

8/10 Bra

Ernesto

Bodde här 1 natt i april 2024
Svar från Front Desk 18 maj 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 Bra

Dora

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Safe
Bodde här 1 natt i april 2024
Svar från Front Desk 11 apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 Fantastiskt

Tina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff
Bodde här 2 nätter i mars 2024
Svar från Front Desk 10 apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 Fantastiskt

Kedrin

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff
Bodde här 2 nätter i april 2024
Svar från Front Desk 10 apr. 2024
"Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement."

8/10 Bra

LaShondra, Jonesboro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk 10 apr. 2024
"We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you."

10/10 Fantastiskt

lillie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel common areas were clean. Staff were welcoming and provided great service. Room was clean and comfortable during our two night stay.
Bodde här 2 nätter i april 2024
Svar från Front Desk 10 apr. 2024
"Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us."

10/10 Fantastiskt

Eduardo

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the property and especially the assistance of the front desk reception who facilitate check in on 4/3. He was amazing and wonderful. The food at the bar was also phenomenal and service was great!
Bodde här 2 nätter i april 2024
Svar från Front Desk 5 apr. 2024
Hello and thank you for your review. We are thrilled to hear that you had a wonderful stay at our Hotel. Your feedback is valuable to us and we are committed to maintaining the high standards that our guests have come to expect. We hope to see you again soon.

10/10 Fantastiskt

Jacqueline

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staffs, make u feel at home, food was great also, would stay here again
Bodde här 1 natt i april 2024
Svar från Front Desk 4 apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 Fantastiskt

Darrell

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you again for another great weekend. The staff are always super friendly.
Bodde här 2 nätter i mars 2024
Svar från Front Desk 2 apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 Fantastiskt

Lourie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Front Desk 2 apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

6/10 Okej

Gisella

Bodde här 1 natt i mars 2024
Svar från Front Desk 29 mars 2024
"Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town."

10/10 Fantastiskt

Katie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to FSU and very affordable!
Bodde här 1 natt i mars 2024
Svar från Front Desk 27 mars 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely and interesting hotel.
Bodde här 1 natt i mars 2024
Svar från Front Desk 19 mars 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

10/10 Fantastiskt

Ken

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All around great service!
Bodde här 2 nätter i mars 2024
Svar från Front Desk 19 mars 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

10/10 Fantastiskt

Barry

Reste med sin partner
Gillade: Bekvämligheter
Front desk clerk was excellent.
Bodde här 1 natt i mars 2024
Svar från Front Desk 9 mars 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

10/10 Fantastiskt

Mary

Reste med sin partner
Clean room, super nice bartender in juicy bar! Food great!
Bodde här 1 natt i mars 2024
Svar från Front Desk 9 mars 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

10/10 Fantastiskt

Molly B

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, walking distance to Florida State University campus and a short drive to Downtown Tallahassee. Very attentive and friendly staff that went above and beyond to help us.
Bodde här 2 nätter i mars 2024
Svar från Front Desk 9 mars 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

10/10 Fantastiskt

Carlos

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good place
Bodde här 2 nätter i mars 2024
Svar från Front Desk 7 mars 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

6/10 Okej

Elizabeth

Bodde här 1 natt i januari 2024
Svar från Front Desk 3 apr. 2024
"Your compliments on our staff's service are greatly appreciated. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay."

8/10 Bra

Tim

Bodde här 2 nätter i mars 2024
Svar från Front Desk 27 mars 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

2/10 Väldigt dåligt

Edward

Bodde här 1 natt i mars 2024
Svar från Front Desk 23 mars 2024
Thank you for your feedback! we are sorry about your experience, that is not our property or brand standard as well. we do hope you can give us another try and make this right for you!

6/10 Okej

Mimi

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Property is tired and needs a renovation. Furnishings and bathroom need to be updated. There is no noise insulation, so you can hear everything in the hall as if it were in the room. Bed was comfy and front desk staff were great.
Bodde här 1 natt i februari 2024
Svar från Management 26 feb. 2024
Hello Mimi, Thank you for your review. I apologize for the noise being an issue. I will speak with the staff to advise all guests of our sleep well channel. We hope to see you again.

10/10 Fantastiskt

Aimee

Bodde här 2 nätter i februari 2024
Svar från Front Desk 23 mars 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

2/10 Väldigt dåligt

Zheng

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When I booked the room, I was told that the room was sold out and there was no room. The two beds turned into one bed and the smoking room was very smelly. I didn't sleep for one night and the experience was very bad. No apology was given to us.
Bodde här 1 natt i februari 2024
Svar från Management 26 feb. 2024
Very sorry for this inconvenience. I’ll do my best to ensure it doesn’t happen to anyone else.

6/10 Okej

Carol

Reste med sin partner
Gillade: Renlighet och personal och service
We were given a room directly across from an elevator so it was very noisy. The hotel didn’t appear to be busy on Wed., Feb 21st. A better location would have been nice. Three electrical outlets didn’t work on the desk. The hot and cold water was reversed on the shower. I will note they were properly labeled, but still could have been a safety hazard.
Bodde här 1 natt i februari 2024
Svar från Management 26 feb. 2024
Hello, We often have teams and groups. Although the parking lot isn’t full, we are still busy. The outlets have been replaced and I’m working with our maintenance team on the water. I’m sorry we failed to meet your expectations this visit.

10/10 Fantastiskt

Jana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a great experience
Bodde här 1 natt i februari 2024
Svar från Management 26 feb. 2024
Come back and see us, Jana! We appreciate the positive review.

10/10 Fantastiskt

Sandy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Four Points Fantastic
First time staying here but will not be my last. I really liked the hotel. I like the size of the hotel, not so large that you get lost, and not too small that it feels cramped. Has a nice bar, speedy elevator, very nicely decorated. Bed was very comfy, fast hot water to the tub. Good location to FSU campus and downtown. Only issue was parking but the staff helped out and got it taken care of.
Bodde här 2 nätter i februari 2024
Svar från Management 26 feb. 2024
You’re fantastic as well, we appreciate the 10 out of 10 review.

8/10 Bra

Jamaya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Limited parking
Bodde här 2 nätter i februari 2024
Svar från Front Desk 5 mars 2024
Thank you for your feedback! we are sorry about your experience, that is not our property or brand standard as well. we do hope you can give us another try and make this right for you!

10/10 Fantastiskt

Tatiana da

Bodde här 1 natt i februari 2024
Svar från Front Desk 23 mars 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

8/10 Bra

Jay

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Front Desk 5 mars 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

8/10 Bra

Dayanara Isabel Maldonado

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Front Desk 5 mars 2024
Thank you for your feedback! we are sorry about your experience, that is not our property or brand standard as well. we do hope you can give us another try and make this right for you!

10/10 Fantastiskt

Heidi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Front Desk 5 mars 2024
Thank you for your feedback! we are sorry about your experience, that is not our property or brand standard as well. we do hope you can give us another try and make this right for you!