Utomhuspool, cabanor (tilläggsavgift) och solstolar

Recensioner av JW Marriott Tampa Water Street

4.5 out of 5
JW Marriott Tampa Water Street
510 WATER STREET, Tampa, FL

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 408 av 504 recensioner" "
8 - Bra i betyg. 52 av 504 recensioner" "
6 - Okej i betyg. 24 av 504 recensioner" "
4 - Dåligt i betyg. 8 av 504 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 504 recensioner" "

9,8/10

Renlighet

9,4/10

Personal och service

9,4/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Area General Manager 24 maj 2024
Dear Jonathan, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. Thank you for sharing your generous rating. We look forward to seeing you again on your next visit to the area.Best Regards,Ron McAnaugh,Area General Manager

10/10 Fantastiskt

Donte

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From the moment we arrived we felt amazed. Very happy for the experience.
Bodde här 1 natt i maj 2024
Svar från Area General Manager 7 maj 2024
Dear Donte, Thank you for the generous rating of our hotel, JW Marriott Tampa Water Street. We are delighted you enjoyed everything our hotel has to offer. We are passionate about crafting enriching experiences with our inspired service and commitment to quality. It was a pleasure having you as our guest, and we hope you will come back to see us soon.Best Regards,Ron McAnaughArea General Manager

4/10 Dåligt

William Robert

Affärsresenär
Too many charges and internet sucks. Why charge a $30 resort fee per day when conference attendees eat for free at conference. Why can’t resort fee be applied to room service. It’s a scam rip off and unfair to Marriott reward point holders. So much a JW Marriott being the crème de la crème. I will think twice reserving a JW again. Conference hotel or not.
Bodde här 3 nätter i april 2024
Svar från Area General Manager 26 apr. 2024
Dear Mr. Robert, Thank you for being a valued Marriott Bonvoy member. We appreciate you pointing out what you liked and the things you would change. We regret your disappointment with our resort fee. Everything we do is aimed at providing an authentic, joyful experience, and we are grateful for your feedback. We hope you will consider us whenever you return to the area. Best Regards,Ron McAnaughArea General Manager

6/10 Okej

vanessa

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från Area General Manager 23 apr. 2024
Dear Vanessa, Thank you for taking the time to rate your visit. We are happy that your stay overall was pleasant, but we want it to be perfect. We strive to provide distinctive experiences through our attention to craft and detail, and we genuinely apologize if we did not do so during your time with us. We hope you will give us another opportunity to welcome you to the perfect stay you deserve.Best Regards,Ron McAnaugh,Area General Manager

2/10 Väldigt dåligt

Andrew

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was extremely unprofessional
Bodde här 1 natt i april 2024
Svar från Area General Manager 21 apr. 2024
Dear Andrew, Thank you for your recent review regarding your stay. Please accept our apologies for not meeting your expectations and for the unsatisfactory service you received during your stay. We have taken suitable action, and we are grateful for your patience. We hope you will reconsider and stay with us again as we want you to have the exceptional experience you deserve.Best Regards,Ron McAnaugh,Area General Manager

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
View overlooking the harbour was nice. Staff was very friendly and attentive.
Bodde här 1 natt i april 2024
Svar från Area General Manager 19 apr. 2024
Dear William, Thank you for the generous rating of our hotel, JW Marriott Tampa Water Street. We are delighted you loved everything our hotel has to offer, including our stunning views and caring associates. We are passionate about crafting enriching experiences with our inspired service and commitment to quality. It was a pleasure having you as our guest, and we hope you will come back to see us soon.Best Regards,Ron McAnaugh,Area General Manager

10/10 Fantastiskt

Soheil Shirkavand, North York

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and kind staff
Bodde här 3 nätter i mars 2024
Svar från Area General Manager 14 apr. 2024
Dear Mr. Shirkavand, Thank you for being our guest at JW Marriott Tampa Water Street. It is rewarding to know you had an outstanding stay and that our dedicated associates helped to craft a seamless experience during your visit. We look forward to having you as our guest again.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Carrie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Five stars
Bodde här 1 natt i april 2024
Svar från Area General Manager 8 apr. 2024
Dear Carrie, Thank you for your fantastic rating. We are pleased you chose JW Marriott Tampa Water Street for your time in Tampa and even more happy that we exceeded your expectations. We look forward to having you as our guest again soon.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Danil, Englishtown

Bodde här 3 nätter i mars 2024
Svar från Area General Manager 26 apr. 2024
Dear Danil, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We look forward to welcoming you back to JW Marriott Tampa Water Street.Best Regards,Ron McAnaughArea General Manager

4/10 Dåligt

Angelica

Gillade: Personal och service
Bodde här 3 nätter i mars 2024
Svar från Area General Manager 1 apr. 2024
Dear Angelica, We appreciate you choosing our hotel for your visit to Tampa. However, we are genuinely sorry for not meeting your expectations. We are passionate about crafting a distinctive, seamless experience for each guest; therefore, we are disappointed for any issues that inconvenienced you. We hope you will give us another chance to provide you with the exceptional hospitality for which we are known.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is one of the best Marriott’s I’ve stayed at. So clean and accommodating
Bodde här 2 nätter i februari 2024
Svar från Area General Manager 23 mars 2024
Dear Lisa, Thank you for choosing to stay with us and honoring us with the title of one of the best hotels of our brand. It is absolutely rewarding to read your warm compliments about our immaculate property and exceptional hospitality. We are passionate about crafting enriching experiences with our inspired service and commitment to quality, and we are delighted to have exceeded your expectations. Thank you again for choosing JW Marriott Tampa Water Street, and we look forward to your next visit. Best Regards,Ron McAnaugh,Area General Manager

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was wonderful as usual. We ate at the restaurant on the 6th floor Sunday night. I had the bourbon special drink. After two drinks they ran out of ingredients for that drink
Bodde här 2 nätter i mars 2024
Svar från Area General Manager 20 mars 2024
Dear Robert, Thank you for sharing that you had an enriching stay at JW Marriott Tampa Water Street. We are pleased you enjoyed dining with us and loved our specialty drinks. However, we are sorry for not meeting all of your expectations. We continuously strive to maintain a well-stocked bar, and we regret any disappointment this may have caused. Your feedback is invaluable in helping us improve these aspects. We hope to have another opportunity to accommodate you on your next visit to Tampa.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Tapeceia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Stay. Will be back!
Bodde här 1 natt i mars 2024
Svar från Area General Manager 13 mars 2024
Dear Tapeceia, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. Thank you for sharing your experience with other travelers. It was a pleasure accommodating you, and we look forward to seeing you again on your next visit to the area.Best Regards,Ron McAnaugh,Area General Manager

10/10 Fantastiskt

Brittany, Guilford

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was beautiful from the rooms to the restaurants/bars to the pool. We had an amazing stay, will definitely be back
Bodde här 2 nätter i mars 2024
Svar från Area General Manager 12 mars 2024
Dear Brittany, Thank you for the generous review of JW Marriott Tampa Water Street. It is always a pleasure to hear from our guests, and we are pleased we exceeded your expectations. Combining elegant touches and beautiful accommodations, we are glad you loved every aspect of our property. It is a joy to learn that you have already planned a return, and we look forward to your next visit. Best Regards,Ron McAnaugh,Area General Manager

10/10 Fantastiskt

Casandra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel with exceptional staff and service. Amenities wete on point, food and drinks were delicious. Accommodating and helpful the entire time. Will be going back.
Bodde här 1 natt i mars 2024
Svar från Area General Manager 11 mars 2024
Dear Casandra, Thank you for the generous review of our hotel, JW Marriott Tampa Water Street. We appreciate the flattering remarks and are glad you enjoyed our inspired service and premium amenities. It was a pleasure having you as our guest, and we look forward to your return. Best Regards,Ron McAnaugh,Area General Manager

8/10 Bra

Andre

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Parking 45.00 pernight. Construction everywhere.
Bodde här 2 nätter i mars 2024
Svar från Area General Manager 5 mars 2024
Dear Andre, Thank you for choosing JW Marriott Tampa Water Street and for evaluating your stay. We are pleased we made a good first impression, but we apologize for not exceeding your expectations during your visit. Everything we do aims to provide an enriching guest experience, and we are grateful for your feedback. We look forward to accommodating you again on your next visit to the Tampa area.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

George Lawton, Acworth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is essentially located in the Water St., District with plenty to do in the surrounding area. There is a great pool and outdoor lounge area on the sixth floor. The staff are super professional and friendly and went above and beyond on every request. We will definitely stay here again when we are in Tampa.
Bodde här 3 nätter i februari 2024
Svar från Area General Manager 2 mars 2024
Dear Mr. Lawton, Thank you for sharing about your stay at JW Marriott Tampa Water Street. We appreciate the flattering remarks and are glad you loved our perfect location, devoted associates, as well as our fantastic pool. We look forward to seeing you again on your next visit to our great city.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Lance

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful location clean and very helpful friendly staff
Bodde här 2 nätter i februari 2024
Svar från Area General Manager 28 feb. 2024
Dear Lance, Thank you for the generous review of our hotel, JW Marriott Tampa Water Street. We are delighted you enjoyed everything our hotel has to offer, including our location and friendly service. It was a pleasure having you as our guest, and we hope you will come back to see us soon.Best Regards,Ron McAnaugh,Area General Manager

10/10 Fantastiskt

Shawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly staff and well kept.
Bodde här 1 natt i februari 2024
Svar från Area General Manager 27 feb. 2024
Dear Shawn, Thank you for the generous rating of our hotel, JW Marriott Tampa Water Street. We are delighted you enjoyed everything our hotel has to offer and especially appreciated our devoted associates and inspiring surroundings. We are passionate about crafting enriching experiences with our inspired service and commitment to quality. It was a pleasure having you as our guest, and we hope you will come back to see us soon.Best Regards,Ron McAnaugh,Area General Manager

10/10 Fantastiskt

Debbie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wow! What an experience! They made our Anniversary staycation really special. From the decorated room, chocolate cake, luxurious spa to the great customer service and overall warmth of the place, this is definitely a special hotel.
Bodde här 1 natt i februari 2024
Svar från Area General Manager 20 feb. 2024
Dear Debbie, Thank you for choosing JW Marriott Tampa Water Street for your staycation and celebrating your anniversary with us. Such a special occasion deserves the extra touches our team provided. We appreciate your comments about our upscale accommodations, courteous service, and spa experience. We would love to be a part of celebrating future anniversaries with you and your partner, and we wish you all the best.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Christopher, Northbrook

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Comfortable
Bodde här 5 nätter i februari 2024
Svar från Area General Manager 21 feb. 2024
Dear Christopher, Thank you for the generous review. It is always a pleasure to hear from our guests, and we are pleased we exceeded your expectations. Thank you also for choosing JW Marriott Tampa Water Street, and we look forward to your next visit. Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Alli

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great business trip
Great location and amenities. Was greeted by friendly staff and our room had a great view of the pool and the marina. Dinner was exquisite. Will stay again
Bodde här 1 natt i februari 2024
Svar från Area General Manager 18 feb. 2024
Dear Alli, Thank you for sharing about your stay at JW Marriott Tampa Water Street. We appreciate the flattering remarks and are glad you enjoyed our convenient location, friendly associates as well as our premium amenities. We are committed to quality and craft and are pleased to know that dining at our in-house restaurants and the stunning views from your room enhanced your visit with us. We look forward to seeing you again the next time you return to our great city.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

brent

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel
Bodde här 3 nätter i februari 2024
Svar från Area General Manager 6 feb. 2024
Dear Brent, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. It was a pleasure accommodating you, and we look forward to seeing you again on your next visit to the area.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

MARINDA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Area General Manager 6 feb. 2024
Dear Marinda, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at JW Marriott Tampa Water Street; we look forward to your next visit. Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Darcy

Bodde här 1 natt i januari 2024
Svar från Area General Manager 21 jan. 2024
Dear Darcy, We are thrilled you had an excellent stay at JW Marriott Tampa Water Street, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Alvin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Area General Manager 9 jan. 2024
Dear Alvin, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. Thank you for sharing your experience with other travelers. It was a pleasure accommodating you, and we look forward to seeing you again on your next visit to the area.Best Regards,Ron McAnaughArea General Manager

4/10 Dåligt

Magalys

Gillade: Renlighet och personal och service
Bodde här 5 nätter i december 2023
Svar från Area General Manager 31 jan. 2024
Dear Magalys, We appreciate you choosing our hotel for your visit to Tampa. However, we are genuinely sorry for not meeting your expectations. We are passionate about crafting a distinctive, seamless experience for each guest; therefore, we are disappointed for any issues that inconvenienced you. We hope you will give us another chance to provide you with the exceptional hospitality for which we are known.Best Regards,Ron McAnaughArea General Manager

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Mal servicio
Todo iba excelente, hasta que olvidamos un objeto en el cuarto el cual desapareció, no hicieron el reporte, no nos dieron seguimiento al reporte que supuestamente habían tomado…. No nos ofrecieron disculpas o alternativas para tratar de solucionar el problema.
Bodde här 5 nätter i december 2023
Svar från Area General Manager 7 jan. 2024
Dear Guest, Thank you for taking the time to share your review. First and foremost, we apologize for the unfortunate incident of you losing your item. We certainly understand the frustration and inconvenience this must have caused. Your feedback and also your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.Best Regards,Ron McAnaugh,Area General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
JW Marriott at Christmas
Great customer service, delicious breakfasts and good location for things to do in Tampa.
Bodde här 4 nätter i december 2023
Svar från Area General Manager 1 jan. 2024
Dear Valued Guest, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. Thank you for sharing your experience with other travelers. It was a pleasure accommodating you, and we look forward to seeing you again on your next visit to the area.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Jenn

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Area General Manager 31 dec. 2023
Dear Jenn, We appreciate your excellent rating. At JW Marriott Tampa Water Street, our passion lies in creating enriching experiences through inspired service and a commitment to quality. Your positive rating confirms that we have successfully achieved this during your visit to Tampa. It was a pleasure having you as our guest, and we hope you will come back to see us soon. Wishing you a delightful holiday season and a Happy New Year!Best Regards,Ron McAnaughArea General Manager

8/10 Bra

Kathryn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No shampoo and body cleaning in the bathroom. I found it during the shower. But reception was very nice to handled this issue. I am happy. Romm cleaning not very well. Coffee pod no refil on the 2nd day. trash can not emptied on the 2nd day...
Bodde här 2 nätter i december 2023
Svar från Area General Manager 31 jan. 2024
Dear Kathryn, Thank you for your review. We were pleased to read that you enjoyed your overall stay at our hotel. However, we apologize for the housekeeping issues you encountered with your room and the inconvenience this caused you. We have shared your feedback with the appropriate individuals to improve our services moving forward. We look forward to accommodating you again at JW Marriott Tampa Water Street on your next visit to the Tampa area.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Kathleen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tampa and JW Xmas
Fantastic customer service; gorgeous property; unbelievable Christmas breakfast buffet. Will return here.
Bodde här 4 nätter i december 2023
Svar från Area General Manager 28 dec. 2023
Dear Kathleen, Thank you for choosing JW Marriott Tampa Water Street for your time in the city. We are delighted to know that our luxurious dwelling with exceptional services and the lively festive ambiance, coupled with our Christmas breakfast buffet, brought a sense of joy to your holiday experience. Our goal is to ensure that guests bid a joyful farewell to the year, welcoming the new one with hearts filled with delightful memories. We are all excited to have you join us once again and anticipate another rewarding and fulfilling journey together. We look forward to your next visit to Tampa. Wishing you a delightful holiday season and a Happy New Year!Best Regards,Ron McAnaughArea General Manager

8/10 Bra

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A great place to stay in Tampa
We were very pleased with our stay at the JW Marriott. Great location with convenient access. A bit nontraditional in terms of the lobby layout and check-in experience, the hotel nonetheless offers a smart and efficient take on guest service and convenience. Room finishes, amenities, cleanliness and comfort, were all exceptional (one of those experiences where you want to take cues for a future renovation of your own house). We found the staff to be well-trained, very friendly and helpful. Food service choices were sufficient and good quality. We were particularly thankful for the healthy, fresh and quick breakfast options available at the lobby coffee bar. Overall, this is a great place to stay in Tampa and we would stay there again.
Bodde här 1 natt i december 2023
Svar från Area General Manager 24 dec. 2023
Dear Mark, Thank you for the generous rating of our hotel, JW Marriott Tampa Water Street. We are delighted that you enjoyed everything our hotel has to offer, from our decor with elegant touches to our culinary offerings. Our team is passionate about crafting enriching experiences with inspired service and a commitment to quality. It will be a pleasure to share your kind and enthusiastic compliments with them. We thoroughly enjoyed accommodating you and look forward to welcoming you back for another exceptional visit, carefully crafted with our personal touch.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Clay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wish the bar would have been opened after the end of the volleyball match on Thursday
Bodde här 2 nätter i december 2023
Svar från Area General Manager 22 dec. 2023
Dear Guest,On behalf of our team at JW Marriott Tampa Water Street, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Tampa.Best Regards,Ron McAnaugh

10/10 Fantastiskt

Yoshinobu

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Area General Manager 11 dec. 2023
Dear Yoshinobu, Thank you for the generous review. It is always a pleasure to hear from our guests, and we are pleased that we exceeded your expectations. Combining elegant touches with the vibrant energy of Tampa's Water Street neighborhood, we are delighted that your stay was enriched in every aspect. Thank you again for choosing JW Marriott Tampa Water Street, and we look forward to your next visit. Best Regards,Ron McAnaughArea General Manager

6/10 Okej

Michael

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Area General Manager 6 dec. 2023
Dear Michael, Thank you for choosing our hotel and taking the time to provide your helpful feedback. We apologize for the issues you experienced during your stay, and we appreciate your patience. We encourage you to try us again in the future so we can show you our passion for crafting authentic experiences.Best Regards,Ron McAnaugh

10/10 Fantastiskt

Annesley

Bodde här 1 natt i november 2023
Svar från Area General Manager 19 dec. 2023
Dear Annesley, Thank you for the generous rating of our hotel, JW Marriott Tampa Water Street. We are delighted you enjoyed everything our hotel has to offer. We are passionate about crafting enriching experiences with our inspired service and commitment to quality. We look forward to welcoming you again for another well-balanced visit, crafted with our personal touch.Best Regards, Ron McAnaugh Area General Manager

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect spot to stay whilst visiting Tampa to see a concert at the Amalie Arena.
Bodde här 1 natt i november 2023
Svar från Area General Manager 29 nov. 2023
Dear Sarah, Thank you for choosing JW Marriott Tampa Water Street and for the kind review. We are glad you could discover all that our outstanding location offers. Adjacent to the Tampa Riverwalk, the convention center, and the Amalie Arena, it is wonderful to be in the center of our waterfront neighborhood for our guests to enjoy. We hope to welcome you again soon for another well-balanced visit, crafted with our personal touch.Best Regards, Ron McAnaugh Area General Manager

6/10 Okej

Etheldra

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Room service would not pick up the line when called for 20 minutes.I , as a patron, was forced to go 18 floors down to the front desk to order my “room service “ meal!
Bodde här 1 natt i november 2023
Svar från Area General Manager 29 nov. 2023
Dear Etheldra, Thank you for your comments about your experience at our front desk. This is definitely not typical of our service, and we apologize for not providing the warm hospitality you should have received. Rest assured, we have escalated the concern with our front desk staff to be proactive going forward to elevate our guest experience. We understand your frustration and are grateful for your patience. We hope you will give us another chance to provide you with the exceptional hospitality for which we are known.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Alwin

Bodde här 2 nätter i november 2023
Svar från Area General Manager 16 dec. 2023
Dear Alwin, We are delighted to see the five-star rating. We believe that our stylish urban oasis with Tampa Water Street’s central location is the perfect reason to make us your home away from home. It was a pleasure hosting you at JW Marriott Tampa Water Street, and we look forward to your next visit.Best Regards, Ron McAnaugh Area General Manager

10/10 Fantastiskt

Tandra

Bodde här 2 nätter i november 2023
Svar från Area General Manager 15 dec. 2023
Dear Tandra, On behalf of our team at JW Marriott Tampa Water Street, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Tampa.Best Regards,Ron McAnaugh

10/10 Fantastiskt

Patty

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Area General Manager 15 dec. 2023
Dear Patty, We appreciate you taking the time to leave your kind rating for JW Marriott Tampa Water Street. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Best Regards,Ron McAnaugh

10/10 Fantastiskt

Edward

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Area General Manager 22 nov. 2023
Dear Edward, Thank you for the generous review. It is always a pleasure to hear from our guests, and we are pleased we exceeded your expectations. Combining elegant touches with the energy of Tampa's Water Street neighborhood, we are glad our design enriched your stay. It was our pleasure serving you at JW Marriott Tampa Water Street, and we look forward to your next visit. Best Regards, Ron McAnaugh Area General Manager

4/10 Dåligt

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
$30/day resort fees mandatory
Hotels should not be allowed to have mandatory resort fees on top of the amount you pay for your stay.
Bodde här 2 nätter i november 2023
Svar från Area General Manager 21 nov. 2023
Dear Valued Guest, Thank you for sharing your experience at our hotel. We hope you had a pleasant stay, overall. However, we regret your disappointment about our resort fee. We are grateful for every comment, including the things you would change. Your review is invaluable to us, and we hope to have another chance to host you again in the future. Best Regards, Ron McAnaugh Area General Manager

10/10 Fantastiskt

Bianca

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Area General Manager 21 nov. 2023
Dear Bianca, We truly appreciate your excellent rating. It is always a pleasure to hear from our guests, and we are pleased we exceeded your expectations. The fusion of elegant touches and the vibrant atmosphere of Tampa's Water Street neighborhood is something we take pride in, and we are delighted that you enjoyed the blend of our simple elegance and modern style. Thank you for choosing JW Marriott Tampa Water Street, and we look forward to your next visit. Best Regards, Ron McAnaugh Area General Manager

10/10 Fantastiskt

liza

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is exceptional, rooms are great. Cafe is wonderful . Clean clean clean !
Bodde här 2 nätter i november 2023
Svar från Area General Manager 20 nov. 2023
Dear Liza, Thank you for choosing to stay at JW Marriott Tampa Water Street and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our area. We look forward to your next visit.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel!
This hotel has very convenient access to the Amalie Arena for events. The walk was less than 5 minutes! The room was clean and the room service was delicious.
Bodde här 1 natt i november 2023
Svar från Area General Manager 20 nov. 2023
Dear Valued Guest, Thank you for choosing JW Marriott Tampa Water Street and for the kind review. We are glad you could discover all that our outstanding location offers. Adjacent to the Tampa Riverwalk, the convention center, and the Amalie Arena, it is wonderful to be in the center of our waterfront neighborhood for our guests to enjoy. We hope to welcome you again soon for another well-balanced visit, crafted with our personal touch.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

Angelo J

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Area General Manager 19 nov. 2023
Dear Angelo, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. Thank you for sharing your experience with other travelers. It was a pleasure accommodating you, and we look forward to seeing you again on your next visit to the area.Best Regards,Ron McAnaughArea General Manager

10/10 Fantastiskt

alexis

Bodde här 1 natt i november 2023
Svar från Area General Manager 18 nov. 2023
Dear Alexis, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. Thank you for sharing your experience with other travelers. It was a pleasure accommodating you, and we look forward to seeing you again on your next visit to the area.Best Regards, Ron McAnaugh Area General Manager

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about the accomodations were perfect!
Bodde här 5 nätter i november 2023
Svar från Area General Manager 15 nov. 2023
Dear Richard, Thank you for reviewing your stay at JW Marriott Tampa Water Street. We are glad that we exceeded your expectations during your visit. We are pleased to know you enjoyed our attention to craft and detail with our gracefully appointed rooms featuring deluxe bedding, modern in-room technology, and amenities. We hope to welcome you back soon for another enriching experience.Best Regards,Ron McAnaugh