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Recensioner av Wyndham Garden Guam

3 out of 5
Wyndham Garden Guam
240 Ypao Beach Road, Tamuning

Recensioner

6,8
10 - Fantastiskt i betyg. 106 av 624 recensioner" "
8 - Bra i betyg. 181 av 624 recensioner" "
6 - Okej i betyg. 187 av 624 recensioner" "
4 - Dåligt i betyg. 106 av 624 recensioner" "
2 - Väldigt dåligt i betyg. 44 av 624 recensioner" "

6,6/10

Renlighet

7,6/10

Personal och service

6,8/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Anders

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Slitet motel
Nedgånget och slitet, har sällan sett en så fläckig och smutsig matta som på detta hotell. Verkar inte vara renoverat sedan 1980-talet. Dock stort plus för personalen som var mycket vänlig och hjälpsam.
Bodde här 1 natt i juli 2017

10/10 Fantastiskt

Hilda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet and has small convenient stores close by.
Bodde här 1 natt i april 2024

8/10 Bra

TAKAHIRO

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
料金設定とある程度の室内整備は整っているので選んでいます。宿泊するのは3回目です。行くたびに室内設備がきれいになっているので満足してます。ビジネスホテルの感覚です。ホテルスタッフもチェックインとチェックアウトの時しかかかわらないので、特に対応については問題ないと思います。 私は日本人ですが、英語は全く通用しないと思ってください。テレビもNHKさえ映りません。車もレンタカーを借りないと、どこにも行けませんが、結構主要なショッピングセンターにも行きやすいので、私的には便利な立地だと思っています。グアムを知っているリピーター向けだと思います。
Bodde här 4 nätter i april 2024

8/10 Bra

Bruce

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was clean and the staff were great. The surrounding area is kind of trashy, but since it's not in Tumon Bay, most areas are like that. The room was modern...had USB charging, a wonderful bathroom, and the room was nice. The space where the couch and table were was a plain gray room. No decorations and the only one outlet. Little things, but I would stay there again. Also, you don't earn Wyndham rewards if you book through Expedia. I stayed 20 days and didn't earn any points. Just FYI.
Bodde här 10 nätter i februari 2024

8/10 Bra

Eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

8/10 Bra

Hirata

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and nice
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Zhujing

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very decent and clean room
Bodde här 7 nätter i februari 2024

6/10 Okej

Raymond

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Peaceful and quiet area.
Bodde här 3 nätter i februari 2024

4/10 Dåligt

Rafael

Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

al

Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

James

Affärsresenär
It took Five days to get the remote working and after the first day I had no hot water.
Bodde här 14 nätter i januari 2024

4/10 Dåligt

Jacquie

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024

8/10 Bra

Gregg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
worked well
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Keith, Honolulu

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

Gregg

Gillade: Personal och service
the mattress is very hard. AC works very well. Front desk staff very friendly. Internet very weak. Did see a cockroach coming out of the shower drain.
Bodde här 1 natt i december 2023

6/10 Okej

Richard

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jessica

Reste med familjen
Bodde här 2 nätter i december 2023

6/10 Okej

Vilmar

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023

6/10 Okej

Hannah-Marie

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service
Tried calling front desk multiple times, no answer.
Bodde här 2 nätter i november 2023
Svar från Belle 14 nov. 2023
Hafa adai Hannah-Marie,Thank you for your feedback. We apologized for the inconvenience. During this time, we had some challenges with our phone system after the power outages. This issue has been resolved.Again, thank you and we sincerely apologized.

10/10 Fantastiskt

Kaleb, Koror

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Helpful staff at reception
Bodde här 1 natt i november 2023
Svar från Belle 9 nov. 2023
Hafa adai Kaleb! Thank you for your awesome review! We appreciate you. Hope you consider us again in the near future!

8/10 Bra

Kozo

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Belle 9 nov. 2023
Hafa adai Kozo! Thank you for leaving your amazing feedback. We look forward seeing you again on your next trip to Guam!

10/10 Fantastiskt

alice

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were all very helpful and friendly
Bodde här 3 nätter i oktober 2023
Svar från Belle 9 nov. 2023
Hafa adai Alice! Thank you for your awesome review! We appreciate you. Hope you consider us again in the near future!

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
5
I find it friendly and comfortable, which includes cleanliness, so quite, and respectful.
Bodde här 3 nätter i oktober 2023
Svar från Belle 9 nov. 2023
Hafa adai! It is always good to hear positive feedback. We are glad to hear that you had a satisfactory stay. We look forward seeing you again at the Wyndham Garden Guam.

6/10 Okej

Nathan

Bodde här 1 natt i oktober 2023
Svar från Belle 24 okt. 2023
Hafa adai Nathan,Thank you for your feedback. Hope you consider us again in the near future. Take care.

10/10 Fantastiskt

Sharon

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I've been here a couple times. The rooms got renovated and they look very nice. The staff were very friendly as usual when I checked in. The only I had was I tried calling the front desk to book a taxi for the airport, but my calls were not being received. I tried calling for a couple hours but nothing..This is the first time this has happened in all my stays so I'm not sure if the phones were down or not.
Bodde här 1 natt i oktober 2023
Svar från Belle 9 okt. 2023
Hafa adai Sharon,Thank you for taking the time to leave your review. Thank you for your loyalty. I will share with the staff your satisfactory stay with us and your kind words. I apologized for the missed calls and taxi requests. We will look into it. We look forward for your next stay with us. Hope to have the opportunity again to welcome you back for another pleasant experience in the near future.

8/10 Bra

Shirley

Affärsresenär, Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Shopping at the mall is nearby, easy access to medical services, and quite.
Bodde här 3 nätter i oktober 2023
Svar från Belle 9 okt. 2023
Hafa adai Shirley,Thank you for taking the time to leave your review.We are glad that you enjoyed the proximity of the malls and medical services from our property. We hope you consider us again in the near future.

10/10 Fantastiskt

Cindy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great location if you have your own transport... staff very friendly
Bodde här 2 nätter i september 2023
Svar från Belle 6 okt. 2023
Hafa adai Cindy,Thank you for taking the time to leave your review. We are glad to hear you enjoyed your stay with us. We look forward welcoming you back next time.Take care.

10/10 Fantastiskt

YEONGHYEON

Bodde här 1 natt i september 2023
Svar från Belle 9 nov. 2023
Hafa adai Yeonghyeon! Thank you for leaving your amazing feedback. We look forward seeing you again on your next trip to Guam!

8/10 Bra

O

Bodde här 1 natt i september 2023
Svar från Belle 28 sep. 2023
Hafa adai O,Thank you for taking the time to leave your review. We appreciate it. We hope you consider us again on your trip to Guam.

6/10 Okej

patrick noel

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Ok Hotel for transiting and business
It was ok they made our room but they did not restock the soap and complimentary water we were. However front desk gave us some when we asked.
Bodde här 2 nätter i augusti 2023
Svar från Belle 8 sep. 2023
Hafa adai Patrick Noel,Thank you for taking the time leave your feedback. We apologize that your toiletries wasn't restock. We will look into this to better our service to our guests. The Complimentary Welcome bottle water is only upon arrival. The bottled water are available at the front desk should you wish to avail during the rest of your stay with a minimal charge. Again, thank you and we hope you consider us again on your next trip to Guam.

8/10 Bra

Caroline

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Friendly and helpful staff. Excellent service
Bodde här 1 natt i augusti 2023
Svar från Belle 8 aug. 2023
Hafa adai Caroline,Thank you for taking the time to review our hotel. It is our pleasure to know that your stay was overall satisfactory one and you found our location ideal and were impressed with our amicable and helpful staff.We look forward welcoming you back on your next trip to Guam.

10/10 Fantastiskt

Rick

Bodde här 1 natt i juli 2023
Svar från Belle 26 juli 2023
Hafa adai Rick! Thank you for taking the time to leave your review. We are ecstatic of your kind feedback and meeting your expectation. We hope you consider us again in the near future.

10/10 Fantastiskt

Willie

Bodde här 1 natt i juli 2023
Svar från Belle 26 juli 2023
Hafa adai Willie,Thank you for taking the time to review our hotel.It is our pleasure to know that your stay was overall satisfactory.We hope you consider us again in the near future.

8/10 Bra

Azusa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
There are few restaurants near the hotel.
Bodde här 2 nätter i juli 2023
Svar från Belle 21 juli 2023
Hafa adai Azusa,Thank you for your feedback. We look forward welcoming you back at the Wyndham Garden Guam.Stay Safe.

6/10 Okej

SallovesJr

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The Hotel needs some upgrade and the AC was not working well so as the mirror lighting. Bright colors and some space for the room would be nice . The mini fridge is very old made such loud noises.
Bodde här 2 nätter i juli 2023
Svar från Belle 21 juli 2023
Hafa adai SallovesJr,Warm greetings and thank you for taking the time to leave your review. I will address your concerns with our management and team so, we may review and improve our services to you. Your feedback is greatly appreciated.

6/10 Okej

Cherlyn

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The place was clean. We got a double room. One bed was a hospital bed that didn't lay completely flat. The water was a little warm, but not hot. The beds were clean but not the softest. It's ok. We just needed a clean place to rest before continuing our travels. The staff was very helpful and accommodating. We appreciate them:)
Bodde här 1 natt i juni 2023
Svar från Belle 21 juli 2023
Hafa adai Cherlyn,Thank you for taking the time to leave your review. We appreciates the items you pointed out and, have shared to our management team to better our services to our valued guests.We are delighted that you were impressed with our helpful staff. We will share your feedback.

6/10 Okej

Hannah-Marie L

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
For some reason there was a dog in the room next to mine and it barked the entire three days I stayed here. Also, I paid for a queen sized bed and got twin beds instead. According to the front desk, they were fully booked and not able to honor my reservations.
Bodde här 3 nätter i juli 2023
Svar från Belle 21 juli 2023
Hafa adai Hannah-Marie L,Thank you for your time to review our hotel.We are a pet-friendly hotel and accommodates pet. I apologized for the inconvenience during your stay and, if we didn't meet your expectations of having a single bed.We hope you consider us again on your next stay here in Guam.Stay Safe.

10/10 Fantastiskt

Arlana Carmita I

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 12 nätter i juni 2023
Svar från Belle 21 juli 2023
Hafa adai Ariana,Thank you for your feedback! We cant wait to welcome you back on your next stay with us.Stay Safe.

4/10 Dåligt

Konrad

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från Belle 21 juli 2023
Hafa adai Konrad,We appreciate you taking the time to leave your review. We hope to hear from you on how we can better serve you.Stay safe.

8/10 Bra

HANNAH-MARIE

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
It’s nothing fancy but it’s comfortable and dependable. I like the 3rd floor rooms they are a bit more of an upgrade. Have access to Netflix which is a plus now that we are expecting a typhoon. Bed mattress is weird on the thin side, Wi-Fi drops video calls too frequently, and Front Desk has answered two of my four calls(??) in the past two days but overall the place is my new go-to when passing through Guam. Too bad no restaurant but it’s near by enough to the mall to get to on foot.

10/10 Fantastiskt

MERLE

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Friendly staff.
Bodde här 1 natt i maj 2023
Svar från Belle 19 maj 2023
Hafa adai Merle,Greetings from Wyndham Garden Guam. We are delighted to hear that you enjoyed your stay, and you were impressed of our friendly staff. We look forward seeing you again in the very near future.

4/10 Dåligt

Connor

Bodde här 27 nätter i mars 2023
Svar från Belle 19 maj 2023
Hafa adai Connor,Thank you for taking the time to leave your review. I hope you consider us again so, we can get another opportunity to better serve you. Take care.

8/10 Bra

Ella

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2023
Svar från Belle 4 maj 2023
Hafa adi Ella,Thank you for taking the time to leave your review. We hope you consider us again in the near future!

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
One night only
The room smelled terrible, the bed was like a sheet of plywood, and the hallways were unswept with dirt, dust, and dead bugs.
Bodde här 1 natt i mars 2023
Svar från Belle 4 maj 2023
Hafa adai! Thank you for taking the time to share your feedback. Please accept our sincere apology that we did not meet your expectation and, we will definitely look into the matters you have mentioned for service enhancement.We truly regret to note of the experience you had during your stay nd, we hope you will consider giving us another time to welcoming you back in the future.

4/10 Dåligt

Jaewon

Bodde här 1 natt i mars 2023
Svar från Jennifer Aguirre 31 mars 2023
Hafa Adai Jaewon, Please accept my sincere apologies that our hotel did not meet your expectations. Thank you for taking the time to submit your feedback as it helps us improve our services.

6/10 Okej

gary

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2023
Svar från Belle 4 maj 2023
Hafa adai Gary,Thank you for your review. Please consider us again on the near future.

10/10 Fantastiskt

Ignacia

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick check in, safe & ride to airport available.
Bodde här 1 natt i mars 2023
Svar från Jennifer Aguirre 31 mars 2023
Hafa Adai Ignacia, Thank you for your recent review on our hotel. We value your feedback and hope to be of service to you in the future. I will be sure to share your comments with my team.

10/10 Fantastiskt

Gregory

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay
The staff were friendly and were able to answer questions about local attractions. The room was big and comfortable. Nice location near to shopping and food.
Bodde här 2 nätter i januari 2023
Svar från Jennifer Aguirre 30 jan. 2023
Hafa Adai Gregory, Thank you for taking the time to review the hotel on your recent stay with us. I will be sure to share your kind words with my teams. We value your feedback and hope to see you again in the future.

4/10 Dåligt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
No bar, no restaurant, no airport shuttle. I chose this hotel because the online description lead me to believe it had all three…NOT! Room was clean, a/c worked and was quiet, staff was great.
Bodde här 1 natt i januari 2023
Svar från Jennifer Aguirre 30 jan. 2023
Hafa Adai John, Please accept my sincere apologies for the misinformation that was provided on your online booking. We are currently still working on the renovations of the restaurant. We hope we can resume our shuttle services again in the future. Again, I do apologize for the inconveniences you had experienced.

10/10 Fantastiskt

Kenneth

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had stayed here several years ago and enjoyed it then. Over the past few years, they have made may improvements, but kept the cost of stay very reasonable.
Bodde här 1 natt i januari 2023
Svar från Jennifer Aguirre 17 jan. 2023
Hafa Adai Kenneth, Thank you for taking the time to review our hotel and come back to stay with us. We appreciate your feedback on our recent property improvements and we do hope to see you again soon!