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Recensioner av Hampton Inn Taos

2.5 out of 5
Hampton Inn Taos
1515 Paseo Del Pueblo S, Taos, NM

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 441 av 1002 recensioner" "
8 - Bra i betyg. 291 av 1002 recensioner" "
6 - Okej i betyg. 124 av 1002 recensioner" "
4 - Dåligt i betyg. 83 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 63 av 1002 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

7,6/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Vincent

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was nice and the beds comfy
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lucia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good customer service clean
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Glenda, Salyersville

You allowed dogs. Very not satisfied
Bodde här 1 natt i april 2024

8/10 Bra

Tito

Gillade: Renlighet
Bodde här 1 natt i april 2024

10/10 Fantastiskt

lorraine

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The check in clerk was very professional and helpful! Went above and beyond unfortunately I didn’t get her name! We had a late check-in so she worked the afternoon shift! Pillows could be a bit more comfortable tho!
Bodde här 1 natt i april 2024

6/10 Okej

Anna Marie

Bodde här 1 natt i april 2024

4/10 Dåligt

Dan

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Theresa M

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
My stay was a great experience. Only stayed for one night but was impressed with the room comfort, cleanliness and decor. Did not sample the other amenities….. The staff member who checked me in was great, the one checking me out was perfunctory at best. However, from the point of view of a semi-disabled person, there was some real challenges, the parking lot was potholed and extremely uneven around the disabled parking spaces, the tub was incredibly slippery so I could not shower afraid that I would fall. The bathroom was well set up for a disabled person so that was a great disappointment. All told it was a delight after staying at the “hotel across the street”…. I would stay there again and would recommend it.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Ricky

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Subodh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

COURTNEY

Reste med familjen
Gillade: Renlighet och bekvämligheter
I got this hotel for the indoor pool and hot tub both were closed so that was disappointing
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Vickey

Was told indoor pool was open got in to check in just to be informed it was broken. I rented here last year same thing. 09:00 female Morning front desk person was very rude. This lady was lacking hospitality. Will NOT BE RENTING HERE AGAIN!
Bodde här 1 natt i mars 2024

6/10 Okej

Matthew

Reste med familjen
Gillade: Renlighet och personal och service
I got this room for pool and hot.tub then get there its closed for renovations which didnt seem like was going to happen anytime soon
Bodde här 2 nätter i mars 2024

8/10 Bra

Michelle

Reste i grupp, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff
Bodde här 7 nätter i februari 2024

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Charles

Reste med familj och småbarn
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
Scheduled a 2-day stay and room was not clean for the 2nd day of the stay. Not good.
Bodde här 2 nätter i februari 2024
Svar från Rachel 13 mars 2024
Thank you for your feedback on your recent stay with us! We apologize for any inconveniences you experienced as it is not a best practice for us to skip any room intentionally. We will research with the appropriate department to ensure this was an isolated situation.Thank you

6/10 Okej

Daniel

Reste med familjen, Reste med sin partner
Gillade: Renlighet och personal och service
Door lock did not close easily. Bathroom fan not working. Breakfast was subpar compared to Best Western Plus experience …stale bread products, poorly prepared egg products …though the orange juice was good.
Bodde här 4 nätter i februari 2024

10/10 Fantastiskt

Dawn D

Gillade: Boendets skick och faciliteter
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Kyle

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This hotel is amazing! Every single staff member we met was extremely friendly, helpful and just so nice! The breakfast was incredibly delicious and there were plenty of hot and cold options you don’t usually see. The room was super clean, comfortable and well taken care of. Not sure why people said the hotel needs an upgrade, that was not the case. The pool was amazing and nice and warm and great for doing laps. We brought our two small dogs and the room was also loved by them. The staff is VERY dog friendly and always greeted them with a smile This is the only hotel we will ever stay in when we come back to Taos. I highly recommend staying here. Thanks for an AMAZING three days!
Bodde här 3 nätter i februari 2024

4/10 Dåligt

Gregg

Gillade: Renlighet
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Scott

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Eli

Reste med familj och småbarn, Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Pool wasnt working. property really need to be renovated badly debris falling off the walls Ceiling parking lot was trased not lit up big pot holes
Bodde här 2 nätter i januari 2024

6/10 Okej

Jeffrey

Reste med familjen
Gillade: Personal och service
If someone is staying above you it can be very loud. Property is average, shower is updated. Hallways are updated.
Bodde här 2 nätter i januari 2024

4/10 Dåligt

Christina

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The hotel was ok at first, checked in asked for a later check out because my daughters wanted to go swimming. The front desk lady said no problem and put a note on our reservation. My daughters decided they wanted to go swimming, I called the front desk because there was no signage to find the entrance to the pool. The lady that answered said that that we could go swimming but the furnace got the pool hadn't been working for WEEKS and there was a crack in the foundation so the hot tub was out of order as well. My daughters tried to swim but it was easy too cold and I'm not sure why I wasn't told at check-in that the pool wasn't working properly when I told her the whole reason we wanted a later checkout was to go swimming?? We went back to the room to call it a night and take a shower. The shower is broken, I still have know idea how I turned the water on as the knob would just spin. It was stuck on cold water and would not turn off. Baked the front desk again.... She said that this is a COMMON problem in many of the rooms. Told me the truck to change the temp and turn it off and only offered to change rooms if the water was stuck on hot. If I had another option I would have moved to another hotel. They couldn't refund me since I booked through hotels.com. This made what was supposed to be a fun family trip to be a disappointment with very sad little girls who just wanted to swim.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Chad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pool heater broken
My kids love to swim in heated pools, as the one advertised here. Hot tubs also. Unfortunately, their pool heater was under repair and their hot tub taped off.
Bodde här 1 natt i januari 2024

4/10 Dåligt

Erin

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Needs major improvements
We’ve stayed here before and it wasn’t this bad before. A few things that made our stay unpleasant. The room smelled bad like sewer and was stale, there were plugs that didn’t work, the shelves falling off the wall in the bathroom, the bed sounded like it was going to break every time you got in and out of it, handle broken off on a drawer next to the bed. The bathroom door had no handle to get it open if you closed it all the way. There was no body wash in the shower (looked like there was a place for it). The indoor pool was ice cold and you had to walk in the snow to get to it. Luckily someone told us it was ice cold before we got in. The whirlpool was closed and fenced off. The breakfast was average and no gluten free options. We could only get 1 extra towel when we asked. There is a huge hole right outside the back door that was covered with a loose metal plate. This property is in desperate need of upgrades, the pool needs to have an enclosed entry directly from the hotel, not out in the cold.
Bodde här 1 natt i januari 2024

6/10 Okej

kayla

Reste med familjen
Gillade: Personal och service
Bodde här 1 natt i januari 2024

8/10 Bra

Ronda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

8/10 Bra

Charles

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The swinning pool & hot tub were not working.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Boyd

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

RUSS

Reste med familjen
Gillade: Renlighet och personal och service
Staff was great but no curtain on window so had to hang bed spread over window for privacy. Walls too thin, could hear neighbors on both sides while they were talking normally.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Marcelina

Bodde här 1 natt i januari 2024

4/10 Dåligt

Jennifer

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clogged sink, pool closed, no service.
Our sink was clogged the entire 3-night stay. The water in the sink stunk, and the front desk staff kept giving excuses about why maintenance hadn’t shown up. The carpet was nasty dirty, our remote control didn’t work, and the pool and hot tub were closed the entire stay with no notice online or in the lobby. We couldn’t be moved because rooms were sold out, but no solution was offered to us for not being able to use the sink and for the bacteria that was making it stink, due to that sink being obviously clogged long before we ever got there. No solution was ever offered for us not being able to watch tv either. We couldn’t just leave because the whole town was sold out. There was never a manager onsite in three whole days according to front desk staff, but upon checkout, we were told the manager had left at 3:00 am and we could email him. We did email that same day, and as of today - 5 days later, he has not responded.
Bodde här 3 nätter i december 2023

8/10 Bra

Susan-Jo

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was fine, the staff helpful. Awkward window shade, hot tub not working and bed not comfortable but all in all it was a good stay
Bodde här 2 nätter i januari 2024

6/10 Okej

Liza

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It was a last minute stay due to icy roads. Sink did not drain , room smelled, bathroom door is a sliding door - so weird. Room walls are so thin.
Bodde här 1 natt i januari 2024

8/10 Bra

Matia

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Check in was easy, parking wss easy, staff was frienldy, but, I left room late a for the day and no maid service for that day. Missed my morning coffee in my room the next morning.
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Jorge

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Needs to improve cleaning ,breakfast was limited ,pool needs maintenance ,the hole place smells bad , tv was not fully funcional
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Ramona

Bodde här 1 natt i januari 2024

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

jessica

Reste med familjen
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Hanh

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The Hampton hotel is very comfort and cleanliness.
Bodde här 4 nätter i december 2023

2/10 Väldigt dåligt

Tamara

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I would avoid this hotel at all costs. We paid $299 per night for a run down, shabby, noisy, stinky room. We were given a main floor room (although we requested a top floor away from the elevators) and were told this was the LAST room available. The room was located just feet from the noisy lobby and the hall smelled of marijuana smoke. The room was shabby in every way. Being on the main floor, the window was very low to the exterior ground (super easy for someone to break in or peer in) which made us feel very unsafe...and on top of that, the "window" covering was a BROKEN roll up shade that didn't even fully cover the sides of the window!! I had to hang a blanket over the BROKEN window shade for privacy!! And the blanket had a large hole in it!! The bedding was old,the sheets were stained, the walls/ceilings were peeling, the furniture was cheap and dinged up, the carpet squares were coming apart at the seams. Whenever the guests in the room next door shut their room door, our bed shook! Every single noise from all surrounding rooms, the busy street, as well as the hallway was amplified. Although we had paid for TWO nights, we left after our first night.

6/10 Okej

Troy, Oronoco

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Rohit

Gillade inte: Renlighet och boendets skick och faciliteter
I was booked for 2 queen bed..but they gave me one king size room..thete is communication glitch either at expedia or hotel side. Thx
Bodde här 2 nätter i december 2023

6/10 Okej

Carla

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I paid more because I traveled with kids … for them to enjoy the pool. I had cheaper options … but this hotel advertised nice indoor pool. I stayed 4 days there … pool was never heated. For 2 days I was told to come back at a later time that they would heat it … never happened! And 1 day pool was locked! Kids were very sad. Very disappointed.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Rummets bekvämlighet
Bodde här 1 natt i december 2023

4/10 Dåligt

John

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Disappointed
Wanted a hotel with a pool for kids to enjoy and this hotel pool was down if i would have known when i made reservations I would have stayed somewhere else the mattresses are sunkin like they haven’t been flipped or rotated since hotel opened i will try to avoid hampton inn from now on
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Mukesh

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

RANDON

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice taos stay
Very comfortable and reasonable for the area
Bodde här 1 natt i december 2023