Thank you for your review, we love how centrally we are located to all that the Mount has to offer. I will pass along the compliment to our staff. I am happy that you had an enjoyable stay with us. we look forward to welcoming you back.

You made a reservation for one person to obtain a discounted rate, yet two people occupied the room. Please ensure honesty in your dealings. Your feedback appears to be dishonest as well.

Thank you for your awesome feedback! We are hoping to make some upgrades soon to give our rooms a more modern feel. Hope to have you stay with us once again.

Thank you for your amazing feedback and appreciate your constructive comments about Reception and the shower drain which we have passed onto the relevant departments. Hope to see you again.

Thank you very much for a fabulous review! We have definitely taken onboard your constructive feedback and will endeavour to make some improvements moving forward. Hope to have you stay another time.

Thank you for your feedback. Our staff did try their best to rectify the issue with the TV and it turns out that the issue was due to an external upgrade that we weren't aware of. We sincerely apologise for this. We hope to have you stay again so you can completely enjoy your time with us.

Thank you for taking the time to provide us with some constructive feedback.

Thank you for your constructive feedback which we have taken onboard. Moving forward we will be making some changes to give our rooms a more modern feel.

Thank you so much for your fantastic review! Just to clarify that we do have an elevator from the basement to all the three levels of the Resort.Look forward to having you stay another time!

Thanks for your positive and awesome feedback! We appreciate it and look forward to welcoming you back!

Thank you for your kind review!

Thank you for your fabulous 5 star review! We hope to have you stay another time.

Thank you for your great comments and we are sorry that you didn't feel as welcomed as you should have been as we pride ourselves on customer service.

Thank you so much for your wonderful comments! Hope to see you again.

Thanks for your constructive feedback. We will pass on your comments about the incomplete landscaping to the relevant external party.

Thank you for your positive & constructive feedback and we will certainly take into consideration the tone of the wording on our signage moving forward. Hope to have you stay again!

Thanks so much and yes we love our location! :)

Thanks very much for your awesome review! See you again!

Thank you for your 5 STAR review!

Thank you for your 5 STAR review!

Thanks for your feedback. It is unfortunate that the design of the car park did not cater for the size of cars increasing in the future, but we do have an alternative if the allocated space is just too small. Hope to see you another time.

Thank you so much for your 5 star rating! :)

Thanks for expressing your opinions. Some feedback might not accurately depict the situation. We adhere to the city council's standard parking permit, and our on-site overnight manager is available 24/7 for assistance outside regular hours. Additionally, we have prominently displayed the emergency contact number on our main entrance door. Please provide accurate feedback in the future.oceanside resort team

We are happy that you enjoyed your stay and we have taken onboard your helpful comments as we always strive to exceed our customer's expectations.