Hotell i Tegal Gundil

“Kamar ok, staff room ok”

“We stayed during the soft opening for 7 nights. It was around national holidays too so the hotel was at full capacity. Things I love: The hotel is clean. I love how tidy and meticulous the housekeeping service is. Staff are welcoming, helpful and respectful to all guests. Hotel location is adjacent to a shopping mall. Things needing improvement: Elevator wait time. Adding Food warmers at breakfast buffet so food doesn’t get cold, ie at egg and pancake station. Eggs arrived at the table cold.”

“Modern hotel and very clean. Unfortunately service is very poor. Had to wait 1 hour in the restaurant for our food even though it was almost empty. Also, the level of English speaking is not great so it’s hard to communicate as a foreigner. Did laundry service which took much longer to get back then what was communicated. ”