Hotell med pool i Tegalwaru 1

“Modern hotel and very clean. Unfortunately service is very poor. Had to wait 1 hour in the restaurant for our food even though it was almost empty. Also, the level of English speaking is not great so it’s hard to communicate as a foreigner. Did laundry service which took much longer to get back then what was communicated. ”

“We stayed during the soft opening for 7 nights. It was around national holidays too so the hotel was at full capacity. Things I love: The hotel is clean. I love how tidy and meticulous the housekeeping service is. Staff are welcoming, helpful and respectful to all guests. Hotel location is adjacent to a shopping mall. Things needing improvement: Elevator wait time. Adding Food warmers at breakfast buffet so food doesn’t get cold, ie at egg and pancake station. Eggs arrived at the table cold.”