7 utomhuspooler, öppet 10.00 till 18.00, parasoller och solstolar

Recensioner av Barceló Tenerife

5 out of 5
Barceló Tenerife
Avd. Grenamora, No. 1, Urb. San Blas, Golf del Sur, San Miguel de Abona, Tenerife

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 470 av 770 recensioner" "
8 - Bra i betyg. 221 av 770 recensioner" "
6 - Okej i betyg. 58 av 770 recensioner" "
4 - Dåligt i betyg. 14 av 770 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 770 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Philip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2023
Svar från Marta Carballo, Guest Experience Manager 10 dec. 2023
Dear Philip, We would like to express our appreciation for your review of your recent visit, as it helps us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction and we are delighted to hear that you enjoyed your stay at Barcelo Tenerife.

10/10 Fantastiskt

Tanja

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i november 2022

10/10 Fantastiskt

Gustaf

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastisk personal
Mycket är bra med detta hotell. Det bästa med hotellet är personalen, inte enbart hur de agerar mot gästerna utan också gentemot varandra. De verkar genuint bry sig om varandra och sina gäster.
Bodde här 5 nätter i december 2021
Svar från Diego Otamendi Guest Experience Manager 21 dec. 2021
Bäste Thomas, tack för att du har recenserat din vistelse. Vi är glada att ni trivts och önskar er varmt välkommen åter! Vi önskar er varmt välkommen åter! Med vänliga hälsningar, Diego Otamendi Guest Experience Manager

8/10 Bra

Hossein

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
bra och lugn område
bra område
Bodde här 7 nätter i november 2021
Svar från Diego Otamendi Guest Experience Manager 21 dec. 2021
Kära Anton, tack för din recension. Visst är det härligt att vakna till en god och bra frukost! Med vänliga hälsningar, Diego Otamendi Guest Experience Manager

8/10 Bra

karin, Strandläge

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2018
Svar från Hotel Assistant Manager 1 nov. 2018
Dear Karin; Thank you very much for taking your time to share your evaluations about our hotel. Yours sincerely, Diego Otamendi Hotel Assistant Manager

6/10 Okej

Per

Gillade: Rummets bekvämlighet
Familjeresa med höga förväntningar
Ett trevligt resort i det stora hela. Men mycket ljud från olika vagnar/rullande föremål från kl 7 på morgonen samt sent på kvällar. Lyhört och rätt så slitna rum. Hårda sängar. Äckliga duschar. Trevliga områden på hotellet med olika pooler och aktiviteter för barnen. Maten var bra men det blev tjatigt! Hade uppskattat större variation. Kommer inte åka tillbaka, hade förväntat oss bättre efter allt vi läst! Sen att flygplatsen låg nära var inget störande i sig men information till andra är att det passerar ett flyg ca 2-5 gånger i timmen.
Svar från Hotel Assistant Manager 2 apr. 2018
Dear Per; On behalf of our entire team, I would like to thank you for taking your time and sharing your impressions about your last experience with us and also we want you to know that we feel very sorry seeing your evaluations and knowing that our hotel did not make up your expectations. We promise you that we will continue working hard to improve our good value for money for our guests. Yours sincerely, Diego Otamendi Hotel Assistant Manager

8/10 Bra

Markus

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 12 nätter i januari 2018
Svar från Diego Otamendi 20 jan. 2018
Dear Guest; We would like to thank your confidence in our Hotel Sandos San Blas Nature Resort & Golf for having chosen us to enjoy your holiday and I would also like to thank your evaluations trough this website. Yours sincerely, Diego Otamendi Hotel Assistant Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2017
Svar från Diego Otamendi 20 jan. 2018
Dear Guest; In the name of Sandos Blas Nature Resort & Golf we would like to thank you for taking your time and sharing your evaluations about your recent experience with us, they help us to continue improving all our services. Yours sincerely, Diego Otamendi Hotel Assistant Manager

10/10 Fantastiskt

Alli, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
högklassigt hotell med bra service
vistelsen blev mycket trevlig, hotellet erbjuder mycket: god mat, mycket aktiviteter inklusive Live show varje kväll, trevlig och kunnig personal, rymliga och ljusa rum med balkonger. En enda sak, som vi saknade var golfkanal på tv.
Bodde här 7 nätter i november 2017
Svar från Diego Otamendi 22 jan. 2018
Kära gäst; Vi är mycket glada att läsa att du haft din vistelse här med oss, tack så mycket för att du delar din höga betyg med oss. Vi tar en bra anteckning över ditt förslag och vi kommer att fortsätta arbeta hårt varje dag för att förbättra vår service. Med vänliga hälsningar, Diego Otamendi Hotellassistentchef

10/10 Fantastiskt

Helena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 12 nätter i november 2017
Svar från Diego Otamendi 20 jan. 2018
Dear Guest; Thank you very much for taking your time to share your evaluations about our hotel. Yours sincerely, Diego Otamendi Hotel Assistant Manager

10/10 Fantastiskt

Helena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt service
Utmärkta poolområden, hög nivå på All inclusive, dock blåsigt område.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Absolutely excellent. Strongly recommend this hotel. People that gave low grades are complaining about things that only exist in their fantasy. You will not regret staying here if you decide to book it.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
San Blås
Very windy area!

10/10 Fantastiskt

Ulla o Britten

Gillade: Renlighet, personal och service och rummets bekvämlighet
Mycket nöjda!
Detta var en positiv vistelse, både rummet, bemötandet av personalen, maten en höjdare, gott o varierande! Aktiviteter att välja på! De barn som fanns där var fina o väluppfostrade, de hade roligt utan gap o överdrivet skrikande... Familjer från Frankrike, Belgien o England, få svenskar! Kommer gärna åter! Ulla o Britten

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Doktorand på KI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mitt i öknen
Mycket fint hotell helt öde på ett bra sätt och en kontrast emot trängseln turiststränderna. Dock mycket mer skrikande barn än jag hade väntat mig.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
mycket bra

10/10 Fantastiskt

M.L

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
For a relaxing time
Spent 3 nights there at the end of my vacation. *Superb* food, friendly staff and great service. Very nice room(s). There's a lot of activities to try out if you want that (golf, yoga, pilates, kayak, gymnastics etc), free bus to playa/beach, nice pool bar(s) and different pool-areas (very nice if you, like me, don't wanna have kids running around you..) ;) Not that much to see outside the hotel area, but guided walks of the nature reservation are arranged every day. Hotel location is a convenient 10 min cab drive from the south airport of Tenerife. All and all; a great hotel and I know for a fact the local people of the canarian islands use Santos San Blas Nature Resort & Golf for their own vacation. :)

8/10 Bra

Cecilia, Skåne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Vi åkte till Teneriffa den 3 mars och bodde på detta hotell.Det ligger mycket nära flygplatsen ca 3 km och detta stördes oss inte men det är väldigt blåsigt på denna sidan av ön. Vissa dagar kunde man inte ligga och sola på grund av den kraftiga blåsten.Vi åkte högre upp mot Las Americas och Costa Adeje där det var helt stilla!! Så läget var inte bra, annars mycket trevlig personal och fina hotellrum.Maten var bra men inte det bästa som vi upplevt men helt okej.Detta hotell klassas som 5 stjärnigt men upplevs mer som 4 stjärningt vad gäller allt!

10/10 Fantastiskt

Mats, Brösarp

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
San Blas teneriffa
Detta hotell var det bästa hotell som vi har varit på, servicen var mycket god, maten var suverän,personalen var excelent. Hotellet har all rätt att kalla sig ett lyxhotell. Vi var fyra gäster som har samma åsikter om vistelsen på San Blas. Mvh 4 Skåningar

8/10 Bra

Fernando, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sandos San Blas
Bra hotell, mat och service. Dålig strand.

10/10 Fantastiskt

Eva, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxhotell till bra pris
Fantastiskt hotell. utmärkt mat och mycket tillagades efterhand. Att hotellet låg nära flygplatsen störde bara första dygnet. Ett hotell att återkomma till.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Anupama

Reste i grupp
Gillade: Renlighet och personal och service
Recently stayed at this hotel for 4 days celebrating a special birthday as a girls holiday and overall we were impressed, the facilities that we visited frequently (pool and bar!) were indeed 5* including being spoilt with some impressive live singing and dancers during the day. Victoria was absolutely amazing and could not have done enough for us, thank you Victoria. The al a carte restaurant was amazing and the staff were indeed 5*, as well as the cocktail & coffee making We couldn’t fault the location with it only being 15mins away from the airport and little further away from Los Christianos & Playa Da Américas We did come across some negatives, the rooms were big and spacious but the service let us down, the tea/coffee station was not refilled on a daily basis even after we asked reception. We ordered an iron which took 4 phone calls and still didn’t arrive after 50mins. The hotel boasts about being 5* but we found all the bars closed at 12am, even though it was advertised 2:30am We were on a girls holiday and were told to keep the noise down on several occasions, given our trip was out of school holidays there was little risk of disturbing children. Probably the most disturbing experience was the courtesy room, where we could shower and change after check out, being 5* we expected basic amenities, such as towels, which were not provided, the smell and basis hygiene of the area was quite disturbing.
Bodde här 3 nätter i maj 2024
Svar från Marian Guaidó, Guest Experience Manager 21 maj 2024
Dear Anupama,We appreciate that you took the time to share your experience with us.We regret to hear that certain aspects of your experience did not meet expectations. It is concerning to learn of the issues you faced with the replenishment of the tea/coffee station and the delay in the delivery of an iron. We are sorry that the solutions provided during the stay were not satisfactory. Furthermore, we understand your disappointment regarding the early closure of our bars and the experience in the courtesy room. Please rest assured that we strive to maintain the highest standards of service and facilities.On a positive note, we are delighted that you enjoyed our hotel facilities, including the pool and bar, and that the entertainment provided added to your enjoyment.It is heartening to know that our team member Victoria made a significant positive impact on your stay. We are also pleased that our restaurant and staff lived up to the 5-star service we aim to deliver, complemented by our cocktail & coffee offerings. Your commendation of the hotel's ideal location, conveniently near the airport and local attractions, is much appreciated.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Marian Guaidó, Guest Experience Manager

8/10 Bra

Joshua

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Nice property, good selection of outdoor pools. Good buffet. Nice staff. Room was a good size, decent cleanliness but quite a few things that needed fixing (some of which were fixed over the course of our stay). Bed hadn’t been made up as a double as requested and took a long time to rectify.
Bodde här 3 nätter i april 2024
Svar från Jonathan Sarmiento, Guest Experience Manager 4 maj 2024
Dear Joshua,Thank you for your review.We regret to hear that aspects of your room did not meet your expectations and apologize for any inconvenience this may have caused. Our team takes pride in ensuring our rooms are maintained to the highest standard and we are sorry that the solutions provided during the stay were not satisfactory. We are also disappointed to learn about the delay in preparing your bed as requested; please rest assured we aim for prompt resolution to all guest requests.On a positive note, we are delighted to hear that you enjoyed our selection of outdoor pools and found our buffet to be satisfactory. It is wonderful to know that the size of the room was to your liking and that our staff made a positive impression. At Barceló Tenerife, we strive to provide an excellent experience and we are pleased that these aspects contributed positively to your stay.We hope to welcome you again in the future. Best regards,Jonathan Sarmiento, Guest Experience Manager

8/10 Bra

paula, Barnham

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel would be perfect if just wanted to sunbathe and not go anywhere as there is very little to do around the property so it’s quite isolated. However the hotel is lovely the staff are great and the food very good
Bodde här 5 nätter i april 2024
Svar från Jonathan Sarmiento, Guest Experience Manager 2 maj 2024
Dear Paula,We appreciate that you took the time to share your experience with us.We regret to hear that our location did not meet your expectations in terms of nearby activities, and we apologize for any inconvenience this may have caused. Our serene setting is designed to provide a peaceful getaway, though we understand that it may not suit all of our guests' preferences.We are delighted, however, to learn that the quality of the hotel, our dedicated staff, and the culinary offerings were to your satisfaction. Your commendation on the room's cleanliness and the condition of our facilities is greatly appreciated, as we strive to maintain the highest standards. It is also pleasing to note that the amenities provided in your room contributed positively to your experience at Barceló Tenerife.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Jonathan Sarmiento, Guest Experience Manager

4/10 Dåligt

Mary

Reste med sin partner
Booking here was a mistake - this resort caters to millennials with children and is not particularly friendly to late career adults. No dining that wasn’t an IKEA style buffet. Happily, it was a short stay enroute to another destination. We won’t be back - tourists are generally unwelcome here in our experience.
Bodde här 2 nätter i april 2024
Svar från Marían Guaidó, Guest Experience Manager. 20 apr. 2024
Dear Mary,Thank you for taking the time to review your recent stay at our hotel.It is with regret that we learn our resort did not meet your expectations, particularly regarding the demographic we cater to. We strive to provide an inclusive environment and are saddened to hear that you felt our offerings were not suited to your preferences. We take pride in the variety of dining options we offer, and it is disheartening to hear that our selection did not align with your tastes. While we offer an international buffet, our intent is to cater to a diverse palette, and we regret any perception of inadequacy in this regard.Our team is dedicated to offering a welcoming experience to all our guests, and it concerns us that you felt a lack of warmth during your visit. We continually aim to deliver exceptional service, and it is apparent that we have room to improve to ensure that guests feel valued and respected.We are continuously working on maintaining and improving the condition of our hotel and the services we provide. If you choose to revisit our hotel in the future, please do not hesitate to share any concerns. Our team will be delighted to assist you and ensure your satisfaction.We hope to be able to welcome you back for an improved stay.Kind regards,Marían Guaidó,Guest Experience Manager.

10/10 Fantastiskt

TONY CLAUDE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Le calme et le personnel très professionnel
Bodde här 7 nätter i mars 2024
Svar från Guest Experience Manager 28 mars 2024
Cher Toni,Nous apprécions également vos aimables paroles envers notre personnel, leur gentillesse et leur serviabilité étant sans doute l'un des principaux atouts de notre hôtel, nous allons certainement tous les féliciter de votre part pour leur contribution à votre bien-être pendant votre séjour parmi nous.Encore merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Cordialement,Diego OtamendiGuest Experience Manager

10/10 Fantastiskt

Kulbinder

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Birthday trip March 2024 We stayed 4 nights at the Barceló Tenerife hotel for my husbands early birthday trip The hotel is only 15 mins from airport The checkin was really quick as we checked in online before arrival The staff at reception were really nice we had the standard room which was very spacious and with balcony area which was lovely rooms were cleaned every day the heated pool was amazing just by the bar area We were all inclusive Drinks were all original and not watered down. Bar staff were really nice the food was really good with plenty of options to choose from my husband and I would like to say a very big thank you to all the staff for making our stay so wonderful and we will definitely returning again.
Bodde här 4 nätter i mars 2024
Svar från Diego Otamendi Guest Experience Manager 22 mars 2024
Dear Inder,Thank you for your positive feedback.We're delighted to hear that you found our check-in process efficient and our staff welcoming. It's great to know that the spaciousness and cleanliness of your room, along with the balcony area, contributed positively to your birthday celebration. The fact that you enjoyed the heated pool and found our all-inclusive drink options to your satisfaction is wonderful to hear. Our team strives to provide a variety of food choices, and we're glad that you appreciated the efforts. Your acknowledgment of our hardworking staff's role in making your stay wonderful is much appreciated, and we are thrilled that you're considering returning to our hotel.We look forward to welcoming you back on a future occasion.Best regards,Diego Otamendi Guest Experience Manager

6/10 Okej

Serge

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 10 nätter i mars 2024
Svar från Guest Experience Manager 17 mars 2024
Dear Serge,We would like to express our appreciation for your review of your recent visit, as it helps us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction and we are delighted to hear that you enjoyed your stay at Barceló Tenerife Hotel.Best regards,Marian Guaidó,

8/10 Bra

Denis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location and nice staff. Hotel is getting a bit dated. Not a 5 star but a 4 star. We took the breakfast and dinner package. Breakfast was repetitive but fine. We decided to dine out at the local restaurants as the buffet had no ambiance. Not even any music. We would stay again but not take the dinner package.
Bodde här 27 nätter i februari 2024
Svar från Guest Experience Manager 29 feb. 2024
Dear Denis;Although there is always room for improvement, we should be on the right path to earn a better rating from you in the future. We look forward to having you stay with us again and to being informed of any concerns or imperfections that affect your stay so we may do everything in our power to address them.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind regards;Marian Guaidó

10/10 Fantastiskt

Thomas Lamont

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stunning hotel can not fault anything
Bodde här 4 nätter i februari 2024
Svar från Marta Carballo, Guest Experience Manager 26 feb. 2024
Dear Guest, Thank you very much for your kind feedback.We are thrilled to hear that you found our hotel stunning and that you were satisfied with the cleanliness, condition, and service provided. Your appreciation for the room amenities, although rated slightly lower, still highlights our commitment to offering a comfortable and enjoyable experience.We look forward to welcoming you back for another memorable experience.Best wishes,Marta Carballo, Guest Experience Manager

8/10 Bra

Clive

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautifully designed hotel with lovely planting of local flowers and shrubs. Rooms comfortable with good views from the balcony. Great swimming pools and marvellous location next to the sea. Restaurants served good food with lots of choice. Staff invariably friendly. Amusing and entertaining evening shows. One or two concerns: our beds were on wheels which tended to move around despite the brakes being on. Annoying drilling noise by the adult pool while some kind of repair work was being done. Overall a very enjoyable stay.
Bodde här 7 nätter i februari 2024
Svar från Guest Experience Manager 16 feb. 2024
Dear Clive,Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed many aspects of your stay with us, including the beautifully designed hotel, comfortable rooms with picturesque views, great swimming pools, excellent dining options, friendly staff, and entertaining evening shows.Regarding the concern about the beds being on wheels, we want to assure you that this design feature is intended to facilitate the comfort and convenience of our housekeeping staff during room cleaning. However, we understand that it may have caused inconvenience during your stay, and we will certainly take your feedback into consideration as we continuously strive to enhance our guests' experience.Additionally, we apologize for any disturbance caused by the drilling noise near the adult pool. Please understand that we are committed to maintaining and renovating our facilities to ensure they meet the highest standards of comfort and quality for our guests. We appreciate your understanding and patience during such maintenance work.We sincerely value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,Marian Guaidó,

6/10 Okej

Etienne

Bodde här 3 nätter i januari 2024
Svar från Marta Carballo, Guest Experience Manager 20 mars 2024
Dear Etienne, We would like to express our appreciation for your review of your recent visit, as it helps us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction and we are delighted to hear that you enjoyed your stay at Barcelo Tenerife.

6/10 Okej

Barrie

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel - not ideal for disable people
Nice hotel near to the airport and the main resorts - only downside it was set on a hill. The entrance was at the top of the hill with the rooms cascading down each side of the pools to the main buffet restaurant at the bottom of the hill Which meant a lot of walking from one end to another (we had a car) which was parked at the top There are lifts but not directly to the buffet restaurant and not in each block - so we had to walk to the next block (away from the restaurant) to get a lift and then had to walk down the ramp ways to to the buffet Not easy to work out where best to go… We had to eat late as the entertainment was next to the restaurant- outside (take a jumper) so that we didn’t have to keep walking backwards and forwards to the room.. There are no disable parking spaces (made into electrical points) so it’s on a first come basis…if you can get a space. There was a buggy to help people around - it was a two seater that they crammed three people into - we only used it once as it wasn’t safe… On other point the food was just ok…if you went later in the evening then some of the main items had finished…like the joints of meat…there wasn’t enough staff to cope with the numbers and we where left waiting for drinks - felt really sorry for them…..
Bodde här 7 nätter i januari 2024
Svar från Diego Otamendi Guest Experience Manager 7 feb. 2024
Dear Barrie,Thank you for your review.We are sorry to hear about the challenges you faced regarding accessibility and mobility within our premises. Our team strives to provide convenient access throughout the hotel, and we regret any inconvenience you encountered with the lifts and ramps. Please be assured that we offer suitable accommodations for guests with disabilities, although we acknowledge that navigating our unique hillside setting can be complex.We regret to hear that the food offerings did not meet your expectations and apologize for any service delays you experienced during your stay. We are constantly working to ensure our staffing levels meet the needs of our guests and will look into the concerns you've raised. We're pleased to know you found our hotel’s proximity to the airport and main resorts convenient and that you appreciated the cleanliness of the room and the overall condition of the hotel.We hope to welcome you again in the future. Best regards,Diego OtamendiGuest Experience Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Guest Experience Manager 5 feb. 2024
Dear Guest;On behalf of our entire team, we wouls like to thank you for sharing your rating with us. We look forward to serving you again soonYours sincerely,Diego OtamendiGuest Experience Manager

10/10 Fantastiskt

Pia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Das Hotel ist wirklich richtig schön und durch die flächige Verteilung trifft man außer am Pool, selbst wenn das Hotel ausgebucht ist, auf wenig Leute und hat viel Privatsphäre. Das All-inclusive Buffet hat jeden Tag ein neues Thema und bietet eine große Auswahl. Das Hotel bietet täglich Workshops oder Aktivitäten an. Auch der Sparbereich ist angenehm. Alles wird über eine App organisiert, soweit ich weis ist diese nur auf Englisch, aber sehr übersichtlich und selbst erklärend. Die Mitarbeiter sind wirklich sehr nett und hilfsbereit. Die Zimmer sind schön groß, sauber und mit offenem Badezimmer, das aber geschlossen werden kann. Je nach Windrichtung hört man die Flugzeuge landen oder starten, diese fliegen auch über das Hotel hinweg, da der Flughafen mit dem Auto nur 30 min entfernt liegt. Wir haben dies aber nicht als störend war genommen. Im Zimmer hat man nichts gehört. Das Hotel können wir also nur weiterempfehlen würden jederzeit wieder dort Urlaub machen. Eines der besten Hotels, in dem wir je waren. Wir waren Ende Oktober, Anfang November da, das Wetter war sehr gut, man konnte im Meer schwimmen und die Sonne genießen.
Bodde här 11 nätter i oktober 2023
Svar från Jonathan Sarmiento, Guest Experience Manager 2 feb. 2024
Sehr geehrte Pia,vielen Dank für Ihren Besuch und Ihre Rückmeldung.Wir freuen uns, dass Sie die Ruhe und Privatsphäre in unserem Hotel sowie das vielfältige All-inclusive Buffet genießen konnten. Es ist schön zu hören, dass die von uns angebotenen Workshops und Aktivitäten Ihr Wohlgefallen gefunden haben und der Spa-Bereich zu Ihrer Zufriedenheit war. Unsere App soll den Aufenthalt unserer Gäste vereinfachen und wir sind froh, dass Sie diese als benutzerfreundlich empfanden. Dass Sie unsere Mitarbeiter als sehr nett und hilfsbereit wahrgenommen haben und die Zimmergröße sowie Sauberkeit loben, erfüllt uns mit Stolz. Zudem ist es beruhigend, dass Sie trotz der Nähe zum Flughafen keinen Lärm in den Zimmern verspürt haben.Bis bald hoffentlich ;)Mit freundlichen Grüßen,Jonathan Sarmiento,Guest Experience Manager

8/10 Bra

Pat

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay.
Great staff in every department. Good variety of food. Comfortable spacious rooms. Nice places to walk by the see. Safe pathways.
Bodde här 5 nätter i januari 2024
Svar från Marian Guaidó, Guest Experience Manager 31 jan. 2024
Dear Guest, Thank you very much for your kind feedback.It's delightful to hear that you enjoyed the variety of food options and found the rooms both spacious and comfortable. We're also glad that the pathways provided a safe and pleasant walking experience by the sea.Our team strives to offer exceptional service, so it's wonderful to know that this was reflected during your stay.We look forward to welcoming you back for another memorable experience.Best wishes,Marian Guaidó, Guest Experience Manager

10/10 Fantastiskt

Johann

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i januari 2024
Svar från Guest Experience Manager 30 jan. 2024
Dear Johann;On behalf of our entire team, we wouls like to thank you for sharing your rating with us. Yours sincerely,Diego OtamendiGuest Experience Manager

10/10 Fantastiskt

Emily

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really lovely hotel. Everywhere was very clean and all staff were happy to help and couldn’t do enough for you. The food was all very nice with a good selection to choose from. The room was spacious and the bed was so comfortable and very large! Only negative I can think of is that the pool was freezing to the point no one was in it. Overall though it was a really good holiday and would definitely reccomend.
Bodde här 5 nätter i januari 2024
Svar från Jonathan Sarmiento Guest Experience Manager 29 jan. 2024
Dear Emily,Thank you for sharing your review with us.We regret to hear that the temperature of the pool was not to your satisfaction. We strive to provide comfortable amenities, and your feedback is valuable in maintaining our high standards.We are delighted to learn that you found the hotel to be very clean and our staff helpful and accommodating. It's wonderful to know that the variety and quality of food met your expectations and that you enjoyed the spaciousness and comfort of your room, especially the large and comfortable bed.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Jonathan SarmientoGuest Experience Manager

8/10 Bra

Karly

Bodde här 4 nätter i december 2023
Svar från Marta Carballo, Guest Experience Manager 28 jan. 2024
Dear Karly, We would like to express our appreciation for your review of your recent visit, as it helps us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction and we are delighted to hear that you enjoyed your stay at Barceló Tenerife.

6/10 Okej

Reto

Reste i grupp
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Hotel für Aeronautic Fans. Keine 5 Sterne.........
Die Anlage ist sehr gross. Ein Labyrinth bis man ein Zimmer oder z.B. das Gym findet. Essen war sehr gut. Sauberkeit in den Zimmer hat viel Luft nach oben. Flüglärm den ganzen Tag. Preis-/Leistung ist in Ordnung. Zimmer sind grosszügig.
Bodde här 10 nätter i januari 2024
Svar från Marta Carballo, Guest Experience Manager 21 jan. 2024
Sehr geehrter Reto,wir bedanken uns ganz herzlich für die Bewertung unseres Hotels.Es tut uns leid zu hören, dass nicht alle Aspekte Ihres Aufenthaltes Ihren Erwartungen entsprochen haben. Wir bedauern, dass Sie die Sauberkeit in Ihrem Zimmer nicht zufriedenstellend fanden und nehmen Ihre Anmerkungen ernst, um unseren Service stetig zu verbessern. Der Fluglärm ist bedingt durch die Nähe zum Flughafen, und wir verstehen, dass dies für manche Gäste eine Störung darstellen kann. Wir freuen uns jedoch, dass Sie die Größe unserer Zimmer und die Qualität des Essens positiv hervorgehoben haben.Unsere Anlage ist tatsächlich weitläufig, und wir hoffen, dass unsere Beschilderung dazu beiträgt, dass sich unsere Gäste schnell orientieren können.Wir hoffen, Sie auch in der Zukunft wieder bei uns als Gast begrüßen zu können.Freundliche Grüße,Marta Carballo, Guest Experience Manager

8/10 Bra

Ann

Reste med sin partner
Gillade: Renlighet och personal och service
It was lovely but the breakfast let it down, everything was stone cold the only good thing was the fresh orange juice, we have been to barcelo in fuerterventura and it's far superior.
Bodde här 1 natt i januari 2024
Svar från Jonathan Sarmiento, Guest Experience Manager 16 jan. 2024
Dear Ann,We appreciate that you took the time to share your experience with us.We regret to hear that your experience with the breakfast did not meet your expectations. Our team strives to provide a variety of high-quality dining options and we apologize if we fell short in delivering this during your stay. We are pleased, however, that you enjoyed the fresh orange juice. It is rewarding to know that the cleanliness of our rooms and the service provided by our team were to your satisfaction, and we appreciate your recognition of these aspects of your stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Jonathan Sarmiento,Guest Experience Manager

8/10 Bra

Mary, Casper

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The buffet food was good, but the desserts were amazing! I am still thinking about that wonderful mango mousse! The walking path next to the ocean was fantastic and went for miles! Very convenient to get to hotel via taxi.
Bodde här 3 nätter i januari 2024
Svar från Marian Guaidó, Guest Experience Manager 15 jan. 2024
Dear Mary,Thank you for your positive feedback.It is very rewarding to know you and your family had such an agreeable stay and found our location an ideal base for your requirements. We are delighted that you appreciated the efforts of our chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes.We look forward to welcoming you back on a future occasion.Best regards,Marian Guaidó,Guest Experience Manager

2/10 Väldigt dåligt

Cyril

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2024
Svar från Marta Carballo, Guest Experience Manager 18 jan. 2024
Dear Cyril, We are deeply sorry that you did not enjoy your experience at Barcelo Tenerife to the fullest, as the team works hard every day to ensure that our guests have a memorable stay. On future occasions, please do not hesitate to bring any dissatisfaction to our attention immediately, our team will be happy to assist you in any way they can.

8/10 Bra

Yves

Bodde här 2 nätter i januari 2024
Svar från Guest Experience Manager 10 jan. 2024
Dear Yves;In the name of Barceló Tenerife Hotel we would like to thank you for taking your time and sharing your evaluations about your recent experience with us, they help us to continue improving all our services. Yours sincerely,Diego OtamendiGuest Experience Manager

10/10 Fantastiskt

Rodrigo Andrade de, Badalona

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo impecable! El personal del hotel está muy bien entrenado y siempre dispuestos a ayudar, teniendo al huesped siempre en primer lugar. Mi familia y yo nos hemos sentido como en casa! Muy buen trato y de lujo la verdad. Seguramente volveremos!!
Bodde här 7 nätter i december 2023
Svar från Marta Carballo, Guest Experience Manager 4 jan. 2024
Estimado Jose Luis, Le agradecemos sinceramente que se haya tomado el tiempo para compartir su experiencia en nuestro hotel.Nos complace enormemente saber que usted y su familia se han sentido como en casa y que el trato recibido ha sido de su agrado. Es un honor que destaque la preparación y disposición de nuestro personal, ya que siempre trabajamos con el compromiso de poner a nuestros huéspedes en primer lugar. La satisfacción con la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación reflejan el esfuerzo y cuidado que ponemos en cada detalle.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Atentamente,Marta Carballo, Guest Experience Manager

6/10 Okej

Jean Marc

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i december 2023
Svar från Marta Carballo, Guest Experience Manager 30 dec. 2023
Dear Marc,We are deeply sorry that you did not enjoy your experience at *hotel* to the fullest, as the team works hard every day to ensure that our guests have a memorable stay. On future occasions, please do not hesitate to bring any dissatisfaction to our attention immediately, our team will be happy to assist you in any way they can.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 17 nätter i december 2023
Svar från Marta Carballo, Guest Experience Manager 30 dec. 2023
Dear Guest, We would like to express our appreciation for your review of your recent visit, as it helps us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction and we are delighted to hear that you enjoyed your stay at Barcelo Tenerife.

10/10 Fantastiskt

Yeimy

Bodde här 2 nätter i december 2023
Svar från Marta Carballo, Guest Experience Manager 13 jan. 2024
Dear Yeimy, We would like to express our appreciation for your review of your recent visit, as it helps us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction and we are delighted to hear that you enjoyed your stay at Barceló Tenerife.