Terrass/Patio
Se tillgänglighet

Recensioner av Regency Park Hotel

4 out of 5
Regency Park Hotel
Bowling Green Road, Thatcham, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 198 av 478 recensioner" "
8 - Bra i betyg. 174 av 478 recensioner" "
6 - Okej i betyg. 64 av 478 recensioner" "
4 - Dåligt i betyg. 32 av 478 recensioner" "
2 - Väldigt dåligt i betyg. 10 av 478 recensioner" "

8,8/10

Renlighet

8,4/10

Personal och service

8,4/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Patrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell
Mycket bra stora rum, bra service och traditionell engelsk frukost. Hotellet ligger lite avsides, det är inte promenadavstånd till någon butik.
Bodde här 2 nätter i december 2018

8/10 Bra

Stefan

Gillade: Renlighet, personal och service och rummets bekvämlighet
Newbury business trip
Nice classic hotel but maybe somewhat in need of a renovation. Labyrinth corridors and the most slippery bathtub I've ever tried to stand in for a shower - even with the rubber math.

8/10 Bra

Per

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett trevligt hotell jag har besökt vid ett flertal tillfällen. Inte hypermodern inredning på rummen men känns ganska hemtrevligt. De rum jag har bokat har varit mycket rymliga. Servicen är god utan att utmärka sig.

10/10 Fantastiskt

Bernard, Park Ridge

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Staff were excellent and this is a very good uper mid range hotel.
Bodde här 1 natt i januari 2022

10/10 Fantastiskt

Laura

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely room. Very large with a seating area. Leisure facilities are excellent
Bodde här 1 natt i januari 2022
Svar från Elaine 12 jan. 2022
Thank your comments we hope to see you again in the future at the Regency Park Hotel.

10/10 Fantastiskt

Andre

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was perfect. Staff was very friendly. The room was great. The food was tasty and the pool relaxing.
Bodde här 1 natt i januari 2022
Svar från Elaine 12 jan. 2022
Thank your comments we hope to see you again in the future at the Regency Park Hotel.

8/10 Bra

Nick

Reste med sin partner
Gillade: Renlighet och personal och service
Staff great, hotel clean but tired
Bodde här 2 nätter i december 2021
Svar från Elaine 12 jan. 2022
Thank you for your feedback I will pass on your to our management team, we do appreciate all feedback we receive.

8/10 Bra

Andrew

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Regency park
Was a quick stay visiting brothers grave with mum, the room size was amazing, plenty of space very large bed, lounge area Could have done with having bottle water in room although girl on bar gave my mum a jug of water to take up for her pills. Bathroom was a bit to warm and shower not the best but overall a nice stay. Dinner was amazing but breakfast could have been a bit better
Bodde här 1 natt i december 2021
Svar från Elaine 12 jan. 2022
Thank you for you feedback we will take these comments on board, we appreciated any feedback positive or negative so that we can improve in the future.

10/10 Fantastiskt

Jamie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel very comfortable and really nice rooms and facilities. Just need more vegan options.
Bodde här 3 nätter i november 2021
Svar från Elaine 12 jan. 2022
Thank you for your feedback, we will ensure we pass your comments onto the Head Chef, we appreciate all feedback we receive.

4/10 Dåligt

Sharon

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Bodde här 3 nätter i november 2021

10/10 Fantastiskt

Darril

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2021

8/10 Bra

Andrew

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Should have been better
Rather a mess at check in. Originally they couldn’t find our booking. The room type we’d paid for was not available so they checked us in to a cheaper room. They then rang the room after about 30 mins to say they’d found our booking and we could move into our original room. It eventually was sorted, but not the best of starts to our stay. Reception also forgot to give us breakfast opening hours (there was no information in the room) so we only just made breakfast with 5 mins to spare.
Bodde här 1 natt i november 2021
Svar från Elaine 12 jan. 2022
Thank you for the feedback regarding your stay, we do appreciate all comments. I will pass this onto the Senior Receptionist and get her to speak with the team directly.

6/10 Okej

John

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Disappointed breakfast not included, as I don’t believe they can justify the high price.. Alarm going off a 7AM SUNDAY MORNING…very distressing. Overpriced bar
Bodde här 1 natt i november 2021

4/10 Dåligt

michelle

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Rooms very shabby. Coving coming away from ceiling, flaky paintwork, carpet in hall ways stained TV in room not working correctly had to speak with stafff several times before sorted. Draughty through windows Breakfast-sausages hard in day one and not cooked well on day two, lack of condiments Juice not fresh Now what I would expect for the price Hotel did reduce our charge in complaining
Bodde här 2 nätter i november 2021
Svar från Katie 28 nov. 2021
We're so sorry to hear that. We will look into this for you. Thankyou for your feedback as we can use this to improve for the future.

4/10 Dåligt

michelle

Bodde här 1 natt i november 2021

8/10 Bra

Wim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel for business trip
Very nice hotel, ideal for business trip !
Bodde här 1 natt i november 2021
Svar från Elaine 12 jan. 2022
Thank you for your feedback we appreciate all comments and look forward to you returning to the Regency Park

10/10 Fantastiskt

Lynette

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Oo
Bodde här 3 nätter i oktober 2021

8/10 Bra

Barry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2021

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Exactly as described.
Lovely Hotel - exactly as it is portrayed in the pictures. Pool and Spa area was spotless (and very warm!). Spa reception guy was very friendly and facilities easy to access. Meals were really high quality. Room was very comfortable. All staff friendly without being over the top. Enjoyed our stay and would gladly return if staying in the area again.
Bodde här 3 nätter i november 2021
Svar från Katie 23 nov. 2021
Thankyou for your feedback! We're glad you enjoyed your stay and hope to see you soon :)

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
Hotels was very comfortable and our family really enjoyed our stay here
Bodde här 1 natt i november 2021
Svar från Elaine 16 nov. 2021
Thank you for your feedback . We do appreciate any feedback at the Regency Park

8/10 Bra

Jeanette

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Overall stay was enjoyable. There was an issue with the sauna and steam room during our stay but they were working on it so just bad luck for us. The room was fine (135)but the shower was hopeless. The spray was too fine and not adjustable and lack of hot water. Staff were very good and room was clean. Would use again.
Bodde här 2 nätter i november 2021
Svar från Katie 14 nov. 2021
Thankyou for your review, we will look to improve our shower systems for the future :)

10/10 Fantastiskt

Harrison

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Spa Hotel
Weekend getaway for my girlfriend's birthday, nice quiet area, perfect for relaxation. The spa services are great, hotel guests get full access to the pool, hot tub, steam room and sauna, as well as being able to use the gym. Extra treatments such as massages are also available for an additional cost, we both had a massage and it was excellent. Our hotel room was spacious, clean and comfortable and there were no worries about parking which was free and on-site.
Bodde här 2 nätter i november 2021
Svar från Katie 14 nov. 2021
Thankyou for your feedback! We are so glad you enjoyed your stay and hope to see you in the future :)

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2021

4/10 Dåligt

Cheryl, Paignton

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This hotel could be much better, general areas were clean and staff friendly enough but the whole place seemed dated and dull without much care or attention. Small details could have made a big difference, such as a proper coffee machine to warrant the £15pp breakfast cost, some atmosphere in the hotel bar, replacement of very lumpy pillows, providing facecloths and hairdryers in rooms and improving signage to avoid guests trekking around the hotel, only to find the internal spa entrance locked. It was very disappointing to find that the spa didn’t open until 8.30am as many people prefer to swim earlier. For such a large hotel, it just seemed that no effort was made to make a welcoming environment and after such a poor impression on the first day, we decided to cancel our evening restaurant reservations and dine out to avoid more disappointment. Just a real shame, even the staff seemed bored in such a drab soulless place.
Bodde här 2 nätter i oktober 2021
Svar från Katie 14 nov. 2021
We're sorry to hear this; thankyou for your feedback which we will use to improve future stays.

8/10 Bra

Veera

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay! The pool, jacuzzi, sauna and steam room were all fab! Me and my partner both had massages and they were ok - could have been better most of it felt like just a light rub really. But the therapist was lovely. Spa receptionists were great especially Luke who went above and beyond for us!! The hotel was clean and cosy! Breakfast needs to be improved - they don’t have a hot drinks machine!! Only a very small range of croissants and stuff. Then theres a full breakfast..which was good. Overall a great stay - would defo come back!!
Bodde här 2 nätter i oktober 2021
Svar från Katie 14 nov. 2021
Thankyou for your feedback, and we're so glad you enjoyed your stay! We will keep note about breakfast for future :)

10/10 Fantastiskt

chuma

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2021

8/10 Bra

Jeremy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2021

8/10 Bra

Nicola

Gillade: Personal och service
Bed was really comfortable and the evening meal was delicious
Bodde här 1 natt i oktober 2021

6/10 Okej

MATTHEW

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i september 2021

10/10 Fantastiskt

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet and clean
Bodde här 1 natt i september 2021

10/10 Fantastiskt

Elaine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very clean room and staff very friendly and helpful.
Bodde här 1 natt i september 2021
Svar från Katie 14 nov. 2021
We're so glad you enjoyed your stay with us!

10/10 Fantastiskt

S

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome
All good will return
Bodde här 2 nätter i september 2021

8/10 Bra

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel with friendly helpful staff
Bodde här 1 natt i september 2021

6/10 Okej

Zoe

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The bedrooms were large and comfortable, lots of space and everything you need, quiet. The spa was nice, with a pool and sauna although the steam room was closed for maintenance. We were advised that spa treatments get booked up 6 weeks in advance. The restaurant was sub par for being quite expensive, would recommend eating elsewhere.
Bodde här 1 natt i september 2021

8/10 Bra

Tony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2021

8/10 Bra

Mark

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2021

8/10 Bra

Barry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel was nice apart from our fridge didn't work and we reported three times to reception and nothing was done
Bodde här 3 nätter i augusti 2021
Svar från Katie 14 nov. 2021
Thankyou for your feedback! We will look into maintenance for our fridges for future reference.

10/10 Fantastiskt

Kevin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021

8/10 Bra

Emily

Bodde här 2 nätter i augusti 2021

8/10 Bra

Leonie

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect sized room, plenty of space and a balcony. Good desk for working too, however WiFi in my room was not very reliable or strong which was frustrating at times.
Bodde här 2 nätter i augusti 2021

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
dust in room. tea coffee not replenished.
Bodde här 3 nätter i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

ALLAN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel
Overall our stay was excellent. The Regency Suite was far bigger than expected. The king size bed was very comfortable and the bathroom excellent with large white fluffy towels. The breakfast was good with the food being topped up at regular intervals. Good location and very quiet. Let down by minor maintainemce issues which we reported (no handle on one window and catches missing of all windows, previous guest rubbish left under sofa) We will definitely stay again when in the area
Bodde här 1 natt i augusti 2021
Svar från Katie 14 nov. 2021
Thankyou for your feedback and we're so glad you enjoyed your stay! We will look into maintenance issues for future reference.

4/10 Dåligt

Tamsin

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
WiFi and Food issues - not for a family with teens
No WiFi in the room, not great for a trip with a teenager. Took a while to sort it, ended up moving rooms, to a double, instead of twin (see above!!). No help with directions or moving location. Room service is available but only the main restaurant menu, delivered with a £5 tray charge. Food was good. Breakfast very scant and sketchy. Not impressed, really not representative of a 4 star hotel. The guy on reception was very efficient though.
Bodde här 1 natt i augusti 2021
Svar från Katie 14 nov. 2021
Thankyou for your feedback. We will use this to improve our service for future stays.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Well Appointed And Comfortable
Large, well apointed bedroom. Nice pool in the soa and excellent breakfast.
Bodde här 1 natt i augusti 2021

2/10 Väldigt dåligt

Lauren

Gillade inte: Renlighet och personal och service
Disappointed
A very unfriendly and rushed check in. Room seemed tidy on the service however when I stripped the duvet on our check out I found stains on the duvet. Breakfast was fine however small selection and untidy where standards were not being maintained during breakfast service. Personally I would not return as really disappointed with our stay. This is a shame as the reason we chose regency hotel was because I visited a few years ago and had a wonderful time.
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good hotel. A little tired in places. Some areas there was a strong smell of cigarette smoke. First impressions weren’t great, the man on reception seemed very uninterested and slightly grumpy. We were on a high and quite excited as it was a family wedding, it’s a shame this feeling was replicated by our first welcome. Other staff seemed friendly. Bathroom water pressure good. Bathroom products quite old and tired. Air con in room was great.
Bodde här 2 nätter i augusti 2021

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet och personal och service
Charged for a cancels booking
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Shaun

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great for the races
For the price it was great value for money. Breakfast was all you could ask for, the swimming and gym facilities were perfect and the location was great for the racecourse. We would certainly stay again
Bodde här 2 nätter i augusti 2021