Hotell nära The Candy Factory

“Stayed here before so was not expecting to have negative experience, however this stay was different. Upon arrival I was added to the wrong room type. My key cards constantly stopped working each day leaving and my room was not cleaned even upon asking staff and a housekeeper. Customer service was also not great upon voicing concerns staff made me feel like they had no knowledge of what went wrong no accountability and made me feel like it was something i did wrong. Won't return”

“I had a question prior to arrival and called the hotel. They were so friendly, helpful, and professional! I’ve stayed here before and will definitely do so in the future!”

“Great location. Clean and contemporary room and facilities.”

“Staff was nice - bathroom had plumbing issues that needed attention twice during my 2 night stay.”

“To start we arrive and checked in around 10:30 and got to our room and found that the toilet had dried urine on the seat and the was very loose and had hair on the floor like the room had not been cleaned my wife call the front desk at told the lady working the desk told her that the room had been clean and my wife informed me that the lady she spoke to acted like she was making this up and no one came to the room to care of these issues”

“The rooms are clean but the hallways and the exterior is bad, good to crash out for the night tho”

“Noisy people in hall at 1 am”

“The first room sheets were stained with hair on them. The towels were dirty. Room wasn’t clean. Reported to staff and was given clean sheets but the mattress pad was also stained with urine. The next day I was given a new room which was clean.”

“All rooms are smoking rooms. Gross!”

“The worst hotel experience that I've ever had. The beds were hard, the covers were dirty/stained up. The hotel smelled of marijuana. The rooms adjacent and next to mine, fought all night long and I mean fought. Loud screaming and pounding on the walls and doors. They were asked to leave but refused. The worker didn't follow through. Breakfast offerings included four pieces of bread for toast and coffee. The waffle dispenser was empty. When we asked about it, we were told that's what they had. We...