Hotell nära The Lerner

“Very nice lobby, staff, and room!”

“Very clean room and facility ”

“The staff was extremely friendly! Amanda was working nights and always had a smile, was kind, attentive, and so helpful. ”

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“We were assured there was a hot tub, especially because that is the reason we booked there. However, when we get there, we are told it is under maintenance. And the pool was freezing cold!”

“Low water pressure in shower.”

“Very noisy unable to rest while we were there. No one at the hotel would help we left a night early and when we tried to get help with the cost refund no one will respond and the hotel says they can’t help because Expedia is a “third party app” so there’s no one to assist with issues. The chat feature does nothing. Will NEVER use this app again ”

“no ice .. room has old stuff on the floor , hair tries crumbs . ”

“Clean room. Food at the hotel. Decent gym. Sadly pool was under construction.”

“The room was spacious! Shower was great!! Breakfast was amazing! If I had to offer improvements it would be to update the coffee pot in the room… it worked but it was old and missing the top to the carafe. Also the closet was missing a door. The tv didn’t have any channel information in the guide nor in the room. So we shut it off! The indoor pool was clean and warm!! And every staff member we encountered was cheerful and friendly!”

“Shower had hair in it. The big chair had ton of stains. Customer service and bed was excellent ”

“Could not see the bottom of the pool it was so dirty ”

“Staff is horribly inconsiderate ”

“There was a few areas for food choices, i choose bdubs... I have no pets but there was a dog chilling with the owner in the lobby, seemed pet friendly.”