Hotell nära The Outlet Shops of Grand River

“Points for being clean and quiet, but… BUT, the pillows were terrible. So much so that I had to make my own by folding up the comforter from the other bed. Also, the breakfast tasted like it was made by someone with a vendetta against humanity. I seriously don’t know what’s wrong with the people who say it’s good. How do you make sausage taste and feel like rubber? How do you make goopy scrambled eggs? HOWWWWW do you manage to serve it all cold? I think the rave reviews are a consequence...

“Carpet in our room needed to be cleaned as there were big stains. Carpet in hallways also looked like they hadn’t been vacuumed in a while. Tiles/flooring in elevators were severely cracked and needed to be replaced. Also upon arrival, entering the lobby to check in, it was very warm. You could tell there was no air conditioning in that area, perhaps it was broken or hotel trying to save money but temp levels were warmer than outdoors ”

“Friendly service from the moment we walked in and the rooms were spotless and the complimentary breakfast was exceptionally delicious and a great selection of items to choose from! Very quiet but in the entertainment district lots of shops, restaurants, etc”

“Needs a good maintenance staff. I’ll stay here again. ”

“We had a great stay on our way from Atlanta. Just spent a night at the hotel but had a good night sleep. Relaxing to sit down in the whirlpool for a while after a long flight.”

“This is the first time I have ever left a negative review on anything. However, it is warranted. We had issues with the air and the lights. There was apparently a short in the bathroom light fixture. It would not work most of the time. Also, my son slipped and fell in the shower. It was extremely slippery with no slip-resistant adhesives to prevent sliding. When we asked to file an accident report, they could not find the official paperwork and asked us to write down our information on a random...

“Staff was very friendly! ”

“I slept great! Comfortable beds with fluffy pillows and blankets, just like it should be”

“Helpful when it comes to shuttling to/from airport. Ridiculously bad breakfast. We got stuck in the elevator. The faucet came shooting out of the wall when I was in the shower.”

“Room didn’t like it had been cleaned between guests just “new bedding” thrown on. Blankets and sheets were full of cigarette holes. Towels were dirty, floor had stuff all over it like it hadn’t been swept in a very long time. Bathroom floor had spots all over it like someone had spilt something and it hadn’t been cleaned up. The A/C worked great, kept the room icy cold. No one messed with our vehicle, and the lady at the front was half helpful we had trouble getting our key to work and she just...

“Dirty room. Bugs. Guest left and booked elsewhere ”

“Yes! Great staff...”

“Room was dirty gross and blood on the wall”

“Börjar med att vi fick byta rum för att toaletten ej fungerade. Var väl ett så där hotell.”

“Breakfast was good. They need a New Pan to keep the Bacon & Sausage Hot”

“The hotel is being renovated so we expected some disruptions. Unfortunately a storm tore through the area and the build alarm went off 5 times between 1-4 am. In their defense, the chain comped our room and provided a nice breakfast to send us sleepily on our was!”