Hotell nära The Shoppes at American Candle

“Everything was great with the exception of the rude, disconnected, nonchalant, and unpleasant hotel clerk who was at the desk when we checked out at 12:23 pm, Monday, June 22, 2026. That clerk has the customer service skills of brick wall. She was not hospitable at all, and certainly not an asset for your hotel. Her name is TT. She was relieved at 3:00 pm.”

“The breakfast was ok, I did not like they did not had a buffet, I like to serve my self. A roach woke me up on my bed. It was a 75% clean. The staff where amazing. I would stay again.”

“Charged me an Expedia and then charged me again on arrival, then tried arguing with me about it. Room was dirty, dust everywhere, debris on beds and carpet.”

“Absolutely wonderful experience in the Poconos! The room was so comfortable & well done! I only wish we could have stayed more nights!”

“Hotel was conveniently located within walking distance to local restaurants and bars. Our room was "City view" and it was a bit loud but they give ear plugs. I would recommend a portable fan or white noise to help. It didn't effect our sleep. My husband and I stayed 2 nights and went hiking. Ricketts Glen State Park and Falls were 1 hour 20 minutes away and well worth the travel there and back for a great day trip. The falls were amazing! Also, hiked Bushkill Falls which was 20 minutes...

“When we walked in, the top bedspread for one of the beds had blood stains. The carpet was fully stained, and so were the lampshades. The bathroom countertop was still dirty as well. Overall, one of the worst cleaned rooms I’ve stayed in at a Hampton Inn. There was also no body wash in the bathroom. However the worst part of the stay was that the whole room smelled of cigarette smoke, even though it was a non-smoking property. Many of the reviews complained of the same, but the smell lingered all...

“All was great”

“Everything was excellent! Thank you!♥️🙏❤️🎂see you soon”

“Entire staff was very friendly and super helpful! The heated pool was very relaxing after a long day of hiking. Would definitely return!”

“The floor could have been cleaner”

“An older property for sure but definitely well maintained and very friendly staff. Would stay again!”

“I have visited in past years and noticed that most of the daily activities have been cut. There used to be sand art, tattoos, donut decorating, reptile show, and silent disco. This all has been replaced by two activities: yoga and a dance party. I was disappointed to see these activities are no longer on the schedule.”

“Is perfect I love it I would stay again”

“Nasty”

“As advertised. Great place”

“I rarely write a negative review, but this “resort” was way below expectations. We did not see anything that would warrant all the glowing reviews. The building was extremely worn and out of date. Walls were peeling, carpeting worn out , furniture was chipped, the cable tv was from decades ago- limited channels and no HD, the amenities were scarce. Positives were the bed and the shower was excellent.”

“Gammalt, slitet men relativt rent. Frukost nästan obefintlig, några proteinbars och juice och kaffe och muffins. Bra läge lättillgängligt från vägen.”

“Good”