Hotell i Theuville

"No good service"

"frukosten var bra, men om man är van vid skandinavisk frukost så var det lite tunt med pålägg. Men fräsch buffé och vädigt trevligt bemötande av all personal! "

"Might have been one of the best beds I have slept in. Very good. "

"This hotel does not deserve 4 stars. The building is worn out and in serious need of maintenance. When we arrived, we were told the elevator was out of service, and the staff just said, “We’re not responsible,” with no help at all. What saved the situation was the amazing hotel manager. He noticed how upset I was, and immediately ran down to the garage and carried our luggage himself. The 3 stars are only for the manager’s professionalism and kindness. The hotel itself is old, poorly maintained, and lacking in basic guest service."

"Everything was terrible, bugs in the rooms, unclean bedsheets at arrival that they didn’t want to change. Breakfast was supposed to be included but they wanted us to pay 14 euro per day, per person. Not near to anything, took us at least an hour to get to central Paris. "

"It's a very nice hotel, its rooms are comfortable, and the hotel is generally welcoming. But if you have any problems, be sure to leave them in writing and email them. Customer service is very good but communication between staff is poor. We had a problem with the bathroom, they sent the technical team to solve the problem faster but we don't know what happened because they didn't resolve it. After two days, they moved us to another room. Apparently, due to a lack of communication between the staff, despite the fact that I'm very friendly, they didn't know bring information."