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Recensioner av Comfort Inn & Suites

3 out of 5
Comfort Inn & Suites
1893 Washington Road, Thomson, GA

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 143 av 491 recensioner" "
8 - Bra i betyg. 163 av 491 recensioner" "
6 - Okej i betyg. 92 av 491 recensioner" "
4 - Dåligt i betyg. 52 av 491 recensioner" "
2 - Väldigt dåligt i betyg. 41 av 491 recensioner" "

7,2/10

Renlighet

8,2/10

Personal och service

6,6/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

6/10 Okej

Danny

Reste med familjen
This property needs serious update. The furniture in our room was shabby and very worn down. There was even a huge top to bottom crack in our window that had been patched, they had not replaced the window. Our bathroom was pretty much clean, but still very old and shabby. The worst part was the carpet right outside the bathroom was wet and soggy the entire stay. When we tried to turn on the lamps, only one worked. We had to swap out a bulb and put it into another lamp to make it work. The stay was almost laughable in the issues that we experienced. The redeeming quality would be the bed linens were clean in the bed was remotely comfortable. The breakfast items were sparse, and the staff was helping themselves when we were trying to eat but we were able to cobble something together.
Bodde här 2 nätter i april 2024
Svar från GM 19 apr. 2024
We apologize for the inconvenience during your stay and will research your breakfast experience.

8/10 Bra

luis

Reste i grupp
Gillade: Renlighet och bekvämligheter
The room was not fix during 3 days
Bodde här 3 nätter i april 2024
Svar från GM 16 apr. 2024
Thank you for your comments

4/10 Dåligt

Elizabeth

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
The tub was dirty with hair from others. Carpet worn and stained. The beds were ok but hard.
Bodde här 2 nätter i april 2024
Svar från GM 16 apr. 2024
Thank you for your comments

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good
Bodde här 4 nätter i april 2024
Svar från GM 19 apr. 2024
Thank you for your comments

6/10 Okej

Scott

Reste i grupp
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bed was way to soft for me. Property needs updating but it was clean. Staff was very helpful and excited to see the customers with a full house for tha Masters. A little TLC would bring this back to life.
Bodde här 3 nätter i april 2024
Svar från GM 14 apr. 2024
Thank you for your comments

10/10 Fantastiskt

Steven

Bodde här 1 natt i april 2024
Svar från GM 3 maj 2024
Thank you for your comments.

6/10 Okej

Jeanne

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
I will start by saying the staff at both check in and check out were friendly, efficient and helpful. The counter in the front lobby was definitely too high for them to see over and for me to speak with them. The staff working in the breakfast buffet were very nice, knew their job, and offered a variety of breakfast food. But the rooms were ready for a redo 15 years ago!! The drapes didn’t close all the way and there appeared to be a grease stain of some sort on the valance. The metal parts of the lamps were pitted/rusted and the shades were damaged and or soiled. The wood furniture was all banged up. The room had a small kitchenette with the counter surrounding the sink severely stained and damaged. The cleaning staff were excellent in asking if I needed anything as I stayed 4 nights. Very friendly. Dogs are allowed to stay and there were two within my room area as both were barking which surprised me. The computer area was front and center at the front desk which was helpful for use. From what I saw, the staff did the very best to accommodate me. I did book Expedia for the first three days and paid Comfort Inn for the fourth day. Management/Owners needs to work a system to update the rooms and hallways so the staff can be proud to do their job to the best of their ability.
Bodde här 3 nätter i mars 2024
Svar från GM 13 mars 2024
Thank You for your Comments and we are working on getting a remodel

6/10 Okej

RICHARD

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Property is dated compared to other hotels in the area.
Bodde här 2 nätter i mars 2024
Svar från GM 11 mars 2024
Thank you for your comments, working on a remodel

10/10 Fantastiskt

sasha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Dirty
Bodde här 2 nätter i februari 2024
Svar från GM 11 mars 2024
Thank you for your survey

8/10 Bra

Roger

Bodde här 3 nätter i februari 2024
Svar från GM 18 mars 2024
Thank You for your comments

8/10 Bra

Jeff

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was okay.
Bodde här 3 nätter i februari 2024
Svar från GM 29 feb. 2024
Thank You For your Response. We are working to improve our property.

6/10 Okej

Lisa

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The staff was friendly, welcoming, and helpful. The hotel definitely tried to do some cosmetic upgrades but there were some of shortcomings. Shower curtain was moldy, towels stained and had hair in them, paint was badly chipped off the wall, the door to the room didn't close properly/was off frame, lots of stains in carpet, smelled like smoke and other unpleasant things. Hopefully they will continue to improve the property, it is one of the better places to stay in the area.
Bodde här 2 nätter i februari 2024
Svar från GM 28 feb. 2024
Thank you for your responses. We are trying work on all your comments.

10/10 Fantastiskt

Delores, Columbus

Bodde här 2 nätter i februari 2024
Svar från GM 25 mars 2024
Thank you for your comments

10/10 Fantastiskt

Julie

Gillade: Renlighet
Bodde här 1 natt i februari 2024
Svar från GM 24 feb. 2024
Thank you for your comments

8/10 Bra

Alice

Bodde här 1 natt i februari 2024
Svar från GM 25 mars 2024
Thank you for your comments

2/10 Väldigt dåligt

Connitca

Bodde här 2 nätter i februari 2024
Svar från GM 16 feb. 2024
Thank you for your response. We will be working on your concerns.

10/10 Fantastiskt

Willie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från GM 12 feb. 2024
Thank you for you comments

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från GM 12 feb. 2024
thank you for your response and we strive to accommodate all our guests

2/10 Väldigt dåligt

Eric

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I
Svar från GM 24 jan. 2024
Thank You for your response and we are sorry for you experience and will make appropriate actions.

8/10 Bra

Terrie

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från GM 16 jan. 2024
Thank You for your Comments

8/10 Bra

Shawnda, Orlando

Reste med familjen, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We came on from Orlando, The first room 214 yeah it wasn't as up to parr had a door issue that couldn't be fixed and it looked like at the bottom someone pried at the door. We were moved with no issues to room 215 same floor just across the way. That room was 10x better. Only lil hiccup the comforter had a big ass burn hole on it. I didn't notice till that morning. They swapped out my comforter ez-pz The staff was amazing, Hey OSCAR I remember your name. The ladies at the front desk are amazing. Ms/Mrs Annie and the other lady thank you for breakfast each morning. Thank you to the staff who cleaned the rooms they are so nice and sweet. The room was as priced and we paid for both dogs 🐕 $25 each. If we come back we will stay here again. Convenient to a lot of fast food Krystals, McDonald's, Burger King, Bojangles, Tacobell, gas stations you name it. We came to visit Graves Mountain ⛰️ had a blast digging for minerals/stones/ rocks.
Bodde här 2 nätter i januari 2024
Svar från GM 8 jan. 2024
Thank You for you response

6/10 Okej

Tim

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
Beds need new mattress Plumbing in bathroom needs new faucets Walls need some repairs Window drapes would not close all the way Lamps are old and outdated TV is analog way outdated Front desk ladies were friendly and helpful Breakfast was good
Bodde här 1 natt i januari 2024
Svar från GM 8 jan. 2024
Thank you for your response

8/10 Bra

Greg

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cool and cozy
Bodde här 1 natt i december 2023
Svar från GM 4 jan. 2024
Thank You for your comments

8/10 Bra

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från GM 29 dec. 2023
Thank you for your comments! We are sorry for your experience.

10/10 Fantastiskt

Janet

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från GM 27 dec. 2023
Thank you for your response

10/10 Fantastiskt

Melody

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från GM 27 dec. 2023
Thank You for your comments.

10/10 Fantastiskt

Myra

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All staff members was very friendly and helpful.
Bodde här 3 nätter i december 2023
Svar från GM 12 dec. 2023
Thank You for your comments

10/10 Fantastiskt

Michael

Bodde här 1 natt i december 2023
Svar från GM 12 dec. 2023
Thank You for your comments

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från GM 12 dec. 2023
Thank You for your reveiw

10/10 Fantastiskt

Nicole

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Some of the best staff ive ever seen! Definitely a great stay!!
Svar från GM 12 dec. 2023
Thank You for your review

8/10 Bra

Thomas

Gillade: Renlighet och personal och service
Bodde här 2 nätter i november 2023
Svar från GM 27 dec. 2023
Thank You for your comment's

2/10 Väldigt dåligt

Petrice

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
Gave my room number out to someone that’s shouldn’t knew I was there….
Bodde här 1 natt i november 2023
Svar från GM 28 nov. 2023
That is not policy, and an investigation is in process of this information..

10/10 Fantastiskt

Daphnie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent Customer Service
Bodde här 2 nätter i november 2023
Svar från GM 27 nov. 2023
Thank you for your review of our property.

8/10 Bra

christie

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
It was okay. Breakfast was so so.
Bodde här 1 natt i november 2023
Svar från GM 24 nov. 2023
Thank you for your response on our property.

10/10 Fantastiskt

Jimmy

Bodde här 1 natt i november 2023
Svar från GM 27 dec. 2023
Thank you for your Comments.

2/10 Väldigt dåligt

Ronald

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Could not get a 2 PM check out.
Terrible. In town for a 4pm wedding. The hotel was not 1/4 full the night before. Asked for a 2 pm check out. This seemed to be a big deal. The best they would do was noon without charging a full additional day. Agreed to the noon time. Then our keys stopped working at 11pm. It a $120 hotel. More like a $50 motel.
Bodde här 1 natt i november 2023
Svar från GM 24 nov. 2023
Sorry for your issues with our Property. We are working on our Property with all our Areas.

10/10 Fantastiskt

Keith

Bodde här 1 natt i november 2023
Svar från GM 12 dec. 2023
Thank You for your review

6/10 Okej

Lisa

Gillade: Renlighet och personal och service
Bodde här 1 natt i november 2023
Svar från GM 13 nov. 2023
Thank you for you response

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från GM 7 nov. 2023
Thank You for your comments on your stay

4/10 Dåligt

Brack

Bodde här 4 nätter i oktober 2023
Svar från GM 7 nov. 2023
We appreciate your comments .

6/10 Okej

Unique

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från GM 3 nov. 2023
Sorry for the inconvenience during your stay at our property.

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay
Stayed 3 nights and the staff are nice, the bed was comfortable, and the room was clean.
Bodde här 3 nätter i oktober 2023
Svar från GM 1 nov. 2023
Thank you for your response.Hotel Management

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Grear room and breakfast
Bodde här 1 natt i oktober 2023
Svar från GM 1 nov. 2023
Thank you for your review.Management

6/10 Okej

Susan

Affärsresenär
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
In general, the property needs a little TLC. Broken, stained cabinets, ceilings, etc. The staff was nice. Easy check in/out. Not too loud.
Bodde här 1 natt i oktober 2023
Svar från GM 10 okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okej

Corey

Gillade: Renlighet, personal och service och rummets bekvämlighet
Middle of the road option
The TV stands could use an upgrade! Rooms that have been damaged previously have been poorly repaired. No stopper in tub on this stay.
Bodde här 1 natt i oktober 2023
Svar från GM 10 okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Bra

George

Reste i grupp
Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från GM 10 okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okej

audrey

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från GM 10 okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Dåligt

Libby

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från GM 10 okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Fantastiskt

Dale

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Registration staff was excellent.
Bodde här 1 natt i september 2023
Svar från GM 10 okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.As a Choice Privileges Platinum member you are truly valued.Your feedback about our property is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Adequate
Meh. Front desk was very nice and professional. Breakfast area was clean and well attended. Hotel needs a revamp. Elevator had broke floor tile, blow dryer was cracked, shower had heavy soap scum in the soap holder. Other guests put their used party supplies in the hallway. Adequate, but not likely to stay there again.
Bodde här 1 natt i september 2023
Svar från GM 10 okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.