Hotell nära Thorn Lake

“Trevligt hotell med väldigt trevlig personal i receptionen. Fantastiskt sköna sängar men lite lyhört. Frukosten väldigt enkel i Europeiska mått mätt. Det vi reagerade på mest var att man i badrummet hade en lapp med Help us save the planet, vilket betydde att dom ville undvika tvätta handdukarna varje dag vilket är jättebra. Men samtidigt var allt på frukosten och i rummet engångartiklar av papper och plast, t.o.m plastbestik. Det gjorde att det blev lite löjligt att spara på miljön med att...

“The room was clean and the staff were attentive. Good place to stay.”

“Good location helpful staff”

“I stayed 2 nights and was charged double the cost. I’ve yet to get in touch with management.”

“Everyone at this hotel was amazing! Shout out to Shelia and the entire staff! They were incredibly helpful, super kind and went above and beyond during our stay. The hotel is immaculate from the lobby to the rooms. The breakfast was great every day also. I highly recommend this property.”

“The customer service is so bad they are not willing to help people specifically the ladies. They even don't have smiles.”

“The breakfast buffet was top notch daily, great selection, well stocked and tasty. Staff was very friendly and helpful. The first room I was assigned had a broken air conditioner, and phone didn’t work. Upon returning to the front desk, I was assigned a different room that was fine. Unfortunately new staff handled the swap incorrectly which led to me being charged for both room. The manager handled quickly and reversed the overcharge. The rooms are in need of a refresh- worn carpet, stained...

“No hair dryer in the room, asked at Front Desk and their response was only that some rooms have them, some don't. Reservation for 3 adults and towels provided for just 2 people - asked and Front Desk didn't seem to understand that each adult requires their own bath towel. Bed sheet with hole in it - clearly visible when bed was made. Housekeeping inconsistent. One day missed completely. Another day the bathroom was done but bed not made.”

“Just ok but cheap !”

“We thoroughly enjoyed our two-night stay at Country Inn & Suites in Albertville. The property was exceptionally well maintained, and the customer service was outstanding from check-in to check-out. The hotel is conveniently located with easy access from the highway, yet it offers a quiet, comfortable, and spacious atmosphere. There was ample parking, and all the amenities were clean and well cared for. Breakfast was fresh and offered a great variety of delicious options to suit different...

“This was clean cute hotel. The only problem was the tv in my room wasn't working and was told no discounts or refunds for the inconvenience.”