Hotell i Thornton

“På genomresa med min kompis för att hämta min hund i Clarksburg. Hotellet var rent och trevligt med vänlig öppen personal. Sköna sängar! Gratis kaffe och frukt och med amerikanska mått, en fin gratis frukost. Den enda nackdelen var att det inte var så nära till Clarksburg som vi hade fått uppfattning om.”

“Nice place to stay”

“The hotel was clean but more so the staff was very friendly and helpful. Kind service goes a long way!”

“We had a two day stay. Checking in was pretty easy. Our room had to see better days. The mattress had stains on it, the ceiling looks like something exploded on it and walls looked like they were in the middle of taking down wall paper. The bathtube/shower had rust. The beds were somewhat comfortable.”

“The staff was friendly, the breakfast was satisfactory. The cleanliness of the room (bathroom) was suspect. The tv was outdated and the controller was complicated and aged.”

“It was great! Clean and comfortable!”

“Overall good property. It has some wear but was very clean. Had nice outdoor ammenities but was not really a focal point. Could be tidied up. Pet friendly is huge plus and those with dogs were respectful of others. Oddly, we ended up with an accessible room. The bathroom was accessible in terms of grab bars and plenty of space in the bathroom. This was not a lowered sink but could probably work for a person using wheels. The door bell, however did not work. The dining table would have to move...

“Check-in went smoothly at first. Then we got to our room and it smelled smoky. They gave us another room but we couldn't open the door. Found out we were turning the handle the wrong direction. Opened the door and the bed wasn't made. Got a room on the third floor and it was nice. It didn't have cups for water. Breakfast was good, but there was only one 2-slice toaster. Also no cold water available.”

“Nice stay.. the outside entry door had a few problems..”

“Fint och rent! Trevlig personal! Kommer bo där igen om jag kommer till Fairmont! ”

“I didn't even get passed the front desk. The lady there was rude when I went to check in. She told me that I can't stay there because I was local and they don't book rooms to locals. What if your house is being fumigated or it caught on fire and you needed a place to stay??”

“The room was large and comfortable. The toilet after flushing ran forever. Noisy neighbors and we could hear everything. We had low expectations for breakfast and the hotel was lower. They could offer a little fresh fruit and cheese.”

“👍”

“Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...