I had a great stay at Wilhelmsen House. I never met anyone working there, instead I got a code sent to me via SMS. That system worked fine.
The room was really nice and comfortable, I guess they must have renovated all rooms just a little while ago.
And the hotel was just a 10-minute walk from the shops and restaurants in the city.
The only thing I have to complain about is the bed: it was to small for two people. It was 140 cm wide and that's a bit small.