Hotell med pool i Toa Alta

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Facility was clean , friendly staff. Multiple elevators was a plus. ”

“The staffs are amazing!!! ”

“I love our stay. Very safe place ”

“Where to start… Check-in was a horrible experience and set the tone after a long day of traveling. My husband pulled up front to check us in and waited 10–15 minutes, only to be told I had to check in because the reservation was under my name. Ridiculous, considering we share the same last name and credit card. I rushed inside, only to be forced to wait in line again while the agent (Melenny, I believe) rolled her eyes and sarcastically apologized in Spanish as she helped someone else instead....

“We loved the location and the coqui frogs at night! Beautiful property. Rooms are quite spacious and clean. Friendly check in host as well. I think his name was Jamie! He was so kind to us. ”