Hotell i Toft Monks

“There is no doubt that the hotel has been renovated to a luxurious, high standard and that the staff are well-trained and pleasant. And one of the charms of The Swan is that it is an old building with quirky staircases and little nooks and crannies. However, we were disturbed during the night by doors banging and people using stairs outside our room in order to access theirs. It doesn't matter how luxurious a room and a bed are if you are constantly disturbed and for this reason we don't feel...

“Nice room, clean, quiet”

“Only stayed one night and arrived late/went early so didn't see/use the hotel's lounge or other amenities. Our hotelroom/bathroom was clean and large. The breakfast was fine, cooked to our order. Nice to sit with view of river at breakfast. All staff we meet at reception and at breakfast were polite and friendly.”

“Great view, I had a peaceful staying ,thank you for that!!!”

“For us it was the friendly approachable staff and the good atmosphere. We liked the breakfast and the room very much, everything was easy and felt relaxed. The staff were exceptionally kind to our son, who is five, and we’re happy to chat with him each day. We appreciated that kindness - thank you.”

“Varmt välkomnande, väldigt mysigt och litet. Lågt i tak på sina ställen. Bra läge. Väldigt kallt.”

“Perfect for my overnight stay, no complaints. If I am in the area again I will going back.”

“Close to everything and was easy access ”

“Room was great and staff very courteous and helpful”

“Check in was fantastic. We arrived early for a funeral and got checked in 2 hours early. Kerry on reception was so helpful and just what we needed after a 5 hour drive ”

“Typiskt engelskt turisthotel, ofräscht, sunkigt, heltäckningsmatta, lyhört, snett & vint”

“A calm but rather big hotel 6 km out of Norwich. Very helpful staff but with an accent you just can't understand as a foreigner. But no problem with that. Everything is at place and no need to have long conversations. :-) Nice full breakfast included and I had a beer and a goat cheese tartelette in the evening which tasted rather nice.”

“It's the people (for me) that make a place. Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience. We felt right at home, it's posh but without airs & graces, perfect. Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right). I think this hotel is a fantastic place for an event,...

“After reading reviews I was having mixed feelings but everything was fine addition of accessible spa was good Good clean hotel”