Dear Don, It was our pleasure accommodating you and your family in our Family Friendly superior view 2 bedroom suite and we are delighted to hear that you had a wonderful stay and enjoyed our award winning service. We will pass on your kind words to all of the members of our team who worked very hard to make your stay pleasant and enjoyable. Warmly, Altitude Suites Bellamond Yorkville Hospitality Team

Dear Guest, Thank you for your review. We sincerely apologize that building fire alarm went off in the morning during your stay with us. Upon city fire department investigation it was determined that this alarm was caused by a person smoking inside our non-smoking building, and this person was fined by the city of Toronto. Please note that as per city of Toronto fire code all high rise buildings in Toronto are equipped with fire alarms, and those alarms are to be tested every month. Fire alarms are a very important safety feature and they very often save lives. Notices are posted in the building lobby advising when monthly fire alarm system tests will take place. We sincerely apologize that the monthly fire alarm system tests inconvenienced you. Please note that there are 2 security guards on duty at the security desk in the lobby of our building 24 hours a day, every day to provide safe and secure environment and assist in case of emergency. Guards would have gladly updated you on any building related issue should you have reached out to them. Please note that our operations manager resides in the same building to assist our guests every day from 8 a.m. to 11 p.m. Our records indicate that as soon as our manager was on duty, our manager personally attended at your suite, but you were already gone. Thank you again for staying with us. Warmly, Altitude Suites Bellamond Yorkville Hospitality Team

Dear Guest, We are thrilled to hear that you felt that our suite offered a great city view and that you felt that it was an ideal place to stay for you. We are also delighted to hear that you enjoyed our city center location in the heart of the Yorkville neighborhood. Warmly, Altitude Suites Bellamond Yorkville Team

Dear Dave, Our records indicate that you reserved a suite with us but later decided to cancel your reservation with us, and chose to stay elsewhere. It would be our pleasure to accommodate you sometime in the future so that you can experience a pleasant and enjoyable stay at the Altitude Suites Bellamond Yorkville. Warmly, Altitude Suites Bellamond Yorkville Team

Dear Joanne, It was our pleasure accommodating you in our Superior View suite with breathtaking city of Toronto views. Warmly, Altitude Suites Bellamond Yorkville Hospitality Team

Dear Sarah, We are thrilled to hear that you have enjoyed our superior suite with city view and felt that our decor was lovely, our suite was super clean and bright, and city of Toronto view - impressive. We are delighted that you enjoyed our award winning service from our team members and resident Manager who work very hard to insure that our suites are always super clean. It will be our pleasure to accommodate you again in one of our suites again soon! Warmly, Altitude Suites Bellamond Yorkville Team

Dear Guest, We are sad to hear that you felt that your stay was not absolutely perfect. Kindly note that we have a very friendly and helpful Manager who resides in the same building and is available to assist guests every day. We also have our helpful team members on site every day to assist our guests. It would have been our pleasure to address and resolve any issue you might have had during your stay with us. We look forward to an opportunity to host you again so that we can impress you with our award winning service. Sincerely, Altitude Suites Bellamond Yorkville Hospitality Team

Dear Guest, We are thrilled to hear that you have enjoyed our city central furnished suite located in the best area of downtown Toronto - Yorkville and that you have rated our suite at 10 out of 10. It will be our pleasure to accommodate you again soon. Sincerely, Altitude Suites Bellamond Yorkville HospitalityTeam

Dear Guest, It was our pleasure accommodating you in our gorgeous city view high floor suite and we are delighted that you felt that our suite setup was super efficient and that our location was very close to the Royal Ontario Museum. Warmly, Altitude Suites Bellamond Yorkville Team

Dear Guest, We are delighted to hear that you had a pleasant stay in our fully furnished apartment and that you rated us at 5 out of 5. It will be our pleasure to accommodate you again soon! Sincerely, Altitude Suites Hospitality Team

Dear Anonymous, We are thrilled to hear that you felt that our Superior View Suite was great. Kindly note that our friendly and helpful associate is on duty at the building every other day and it would have been a pleasure to deliver more towels to the suite for you. Kindly note that our building has 2 security guards on duty 24/7. We apologize that the building security guard stepped away from their desk, perhaps they were doing patrols of the building or dealing with a resident's concern. Kindly note that we are only a quick phone call or What's App call away and would have reached out to security guard immediately should we have known that you are at security desk waiting for them. Kindly note that to prevent smoking in our suites and misuse of our suites we collect deposits for damages / incidentals prior to arrival that are refunded back to credit card provided that nothing is damaged, broken or missing. Warmly, Altitude Suites Bellamond Yorkville Team

Dear Guest, Thank you for taking your time to write this review. Our records indicate that since you were arriving early in the morning and paid for an early check-in you were upgraded to a 2 bedroom 2 bathroom suite. Our records indicate that the suite was thoroughly inspected by our Cleaning Team Supervisor prior to your arrival. According to our standard operating procedure multiple photographs were taken of the prepared suite prior to your arrival. Upon your departure the suite was inspected by our cleaning team supervisor and the toaster with burnt bottom (as well as pieces of that burnt toaster) were discovered. Several photographs were emailed to you. We are committed to providing 5 star service and a spotless suite to each guest. We understand that mistakes happen and that perhaps the toaster was burnt unintentionally. As a courtesy to you, we waived the replacement charge for the burnt toaster and refunded your deposit in full back to your credit card. We would appreciate you reconsidering your comments and letting us accommodate you again in our stunning suites, so that you can experience our high standard of true Canadian hospitality at the Bellamond Yorkville. Warmly, Bellamond Yorkville Hospitality Team

Dear Marc, Thank you for taking your time to review us. It was our pleasure accommodating you in our Superior Suite and we look forward to hosting you again soon! Warmly, Altitude Suites Bellamond Yorkville Hospitality Team

Dear Robert, We are delighted to hear that you felt that our 1 Bedroom Suite with Kitchen and City View was very nice. We are also thrilled to hear that you found our convenient city center location great and that you enjoyed communicating with our management team. It will be our pleasure to accommodate you in our beautiful city again soon. Sincerely, Altitude Suites Bellamond Yorkville Team

Dear Guest, Thank you for taking your time to write this review. Kindly note that there are light switches near kitchen cabinets that control the build-in pot-lights as well as the wall mounted light fixtures. Kindly note that there are cleaning products (Windex, Lysol toilet bowl cleaner, Pine Sol, Clorox Wipes and a paper towel roll) inside the kitchen closet (next to the washer and dryer machine). Kindly note that since this is a brand new building the bath tubs are made from an eco-friendly material and unlike the old style metal tubs they might sound different when someone is taking a shower. Our associate is on duty at the building every other day and it will be our pleasure to show you where the light switches are located and where cleaning supplies are located. Warmly, Altitude Suites Bellamond Yorkville Hospitality Team

Dear Guest, We are delighted to hear that you had a very enjoyable stay and that you felt that our suite was nice and that our location next to subway station and next to Whole Foods was to your liking ! We are also thrilled to hear that you felt that our team members were friendly and helpful and it was our pleasure talking to you and exchanging messages with you. We are glad that we could make your Toronto experience excellent and we will be glad to accommodate you in our beautiful city again soon. Warmly, Altitude Suites Bellamond Yorkville Hospitality Team

Thank you for the great feedback. It’s greatly appreciated. We hope to be able to host you in the future again

Dear Guest, We are thrilled to hear that you enjoyed our convenient downtown Toronto Yorkville location. We regret that you feel that our lower than industry average cleaning fee was not to your liking, but kindly note that our rates and fees are posted on Expedia.com so that guests know of them when they reserve an apartment. Kindly note that unlike many other properties we do not charge any destination, marketing, or other fees (such as a WiFi fee). Kindly note that we offer top of the line double beds (that are industry standard) in our junior suites and kindly note that bed size is listed on Expedia.com. We deeply apologize that there was a mishap with an assigned parking spot for you. Our records indicate that it was corrected in approximately 7 minutes and our records also indicate that when our on-site guest services associate resolved the issue and apologized to you, you told her "no worries at all". Kindly accept our sincere apologies for this parking spot mishap and it would be our pleasure to accommodate you again soon and provide you with our top notch service.

Thank you for the feedback. It is greatly appreciated.

Thank you for the great review. We would be happy to host you again the in future.

Thank you for the great review. We greatly appreciate your review.

Thanks for the feedback. It's greatly appreciated.

Dear Brigid, We are delighted to hear that you felt that our suite was very clean and that our city center location was to your liking. We regret to hear that a wall between the living and dining room and the small bedroom was not to your liking. Kindly note that as you can see in very many actual suite pictures posted on our Expedia listing the second bedroom wall is a glass wall with 2 sliding doors and privacy blinds. It will be our pleasure to accommodate you again soon in our Million Dollar 2 Bedroom 2 Bathroom High Floor suite so that you can enjoy our beautiful city. Warmly, Bellamond Yorkville Team

Querido Francesco, Estamos muito empolgados com a sensação de que nosso apartamento era elegante, super limpo e muito convenientemente localizado no coração do bairro de Yorkville, no centro de Toronto. Atenciosamente, Bellamond Team

Dear Guest, We are thrilled to hear that you felt that our apartment was very clean, our staff was friendly and helpful, and that our convenient location in the heart of the Yorkville neighborhood of downtown Toronto was very close to subway. Sincerely, Bellamond Team

Thank you for the great review, we are very much appreciative of the great review score.

Thank you for the feedback. It is much appreciated.

Thank you for the feedback. It's much appreciated.

Thank you for the feedback. It is greatly appreciated.

Thank you for the feedback. It is much appreciated. We look forward to hosting you again

Thank you for the feedback. It's much appreciated. Yorkville is an excellent area of Toronto and everyone who comes loves it.

We thank you for staying with us and appreciate the great review. Anytime you come back to Toronto please feel free to rebook with us again.

Thank you for the review. We have staff that are on site to meet new guest daily from 2-8pm, and they have the calls daily from 9am-9pm. One of theses staff would have been happy to assist you with any appliances. Front desk staff are not part of Bellamond Inc, and there for they would not have any knowledge of these items.

Thank you for the kind words and great review. We are pleased our fully furnished apartment was a hit with you for the travels to Yorkville.

Thank you for the feedback, its greatly appreciated. Yorkville is an amazing location in Toronto and everyone who comes here loves it.

We are very glad you enjoyed your stay at Bellamond and like the large suite and kitchen. We would welcome you back any time.