Exteriör

Recensioner av Holiday Inn Express Toronto East - Scarborough, an IHG Hotel

2.5 out of 5

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 300 av 1000 recensioner" "
8 - Bra i betyg. 445 av 1000 recensioner" "
6 - Okej i betyg. 173 av 1000 recensioner" "
4 - Dåligt i betyg. 49 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 33 av 1000 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Samuel

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020
Svar från Express staff 18 aug. 2020
Thank you ,your feedback very important to our staff.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2020

8/10 Bra

Devi, Oakville

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The property was decent for the price. The room was clean and staff was friendly. They are renovating.
Bodde här 1 natt i mars 2020
Svar från Nelson 16 mars 2020
Dear Guest, Thank you for the positive review and for choosing to stay with us, your business is appreciated and we look forward to your next visit.

8/10 Bra

Fred, Pinehurst NC

Affärsresenär
Gillade: Renlighet och personal och service
Convenient location next to restaurants, freeway and shopping
Bodde här 3 nätter i februari 2020
Svar från Nelson 4 mars 2020
Dear Guest, Thank you for your positive review and for choosing to stay with us, we look forward to your next visit.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked the breakfast but were disappointed it didn't have a hot tub or pool.
Bodde här 1 natt i februari 2020
Svar från Nelson 24 feb. 2020
Dear Guest, Thank you for choosing to stay with us and for your feedback, we are currently renovating and will be installing a indoor pool. your business is appreciated and we look forward to your next visit.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i februari 2020
Svar från Nelson 24 feb. 2020
Dear Guest, Thank you for choosing to stay with us and for the positive rating, your business is appreciated and we look forward to your next visit.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet och personal och service
I did not like the room , clean but old needed updating . I hated the tv. Bathtub was not good , will not be going there anymore
Bodde här 1 natt i februari 2020
Svar från Nelson 20 feb. 2020
Dear Guest, Thank you for your feedback and are aware we are dated and are currently undergoing renovations, we sincerely hope you will give us another opportunity to serve you.

8/10 Bra

Verifierad resenär

Bodde här 1 natt i februari 2020
Svar från Nelson 20 feb. 2020
Dear Guest, Thank you for choosing to stay with us, we look forward to your next visit.

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i februari 2020
Svar från Nelson 18 feb. 2020
Dear Guest, Thank you for the excellent rating, we look forward to your future visits.

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Bodde här 1 natt i februari 2020
Svar från Nelson 13 feb. 2020
Dear Guest, Thank you for choosing to stay us, your business is appreciated and we look forward to your next visit.

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Absolutely unprofessional morning staff. Rooms are comfortable. Beware of rooms with bed bugs.
Bodde här 1 natt i februari 2020
Svar från Nelson 10 feb. 2020
Dear Guest, Please accept or apologies as we often receive raving reviews for service, and your concern has been addressed with our associates. We have a reputable pest control company that takes care of our property and I can assure you that we have had no bed bug issues that have been brought to our attention. We sincerely hope you will give us another opportunity to serve you again.

4/10 Dåligt

Veronica

Affärsresenär
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
The hotel is very old and was undergoing renovations. The air was musty and lots of dust too. Not worth the price.
Bodde här 3 nätter i januari 2020
Svar från Nelson 7 feb. 2020
Dear Guest, We regret any inconvenience you may have experienced due to our renovations. We are competitively priced and hope you will give us another opportunity to serve you.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2020
Svar från Nelson 4 feb. 2020
Dear Guest, Thank you for your positive rating and for staying with us, we look forward to your next visit.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Did not wind up staying at this establishment as the staff were rude and unaccomodating. Would not recommend this hotel to anyone even if it was the last possible option.
Bodde här 1 natt i februari 2020
Svar från Nelson 4 feb. 2020
Dear Guest, We truly regret your disappointment. More insight would have given us an opportunity to rectify and coach our associates. We hope you will reconsider and give us another opportunity to serve you.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location near major highways. Recently updated lobby, standard rooms, very good complimentary breakfast. Sufficient heating on ground floor level and very friendly staff made this a great stay!
Bodde här 1 natt i januari 2020
Svar från Nelson 3 feb. 2020
Dear Guest, Your excellent rating and your review has made us proud, we look forward to welcoming you back.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, just off the highway. Easy to get to and free parking is a great addition. Free breakfast is fresh and plentiful. I have recommended this hotel on a number of occasions. Rooms are quite large and very clean.
Bodde här 1 natt i januari 2020
Svar från Nelson 3 feb. 2020
Dear Guest, Thank you for your positive review and the excellent rating, your business is appreciated and we look forward to your next visit.

10/10 Fantastiskt

Walter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2020
Svar från Nelson 31 jan. 2020
Dear Guest, Thank you for the excellent rating and for choosing to stay with us, we look forward to welcoming you back.

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i januari 2020
Svar från Nelson 23 jan. 2020
Dear Guest, Thank you for the excellent rating and for choosing to stay we us, we look forward to your next visit.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i januari 2020
Svar från Nelson 23 jan. 2020
Dear Guest, Thank you for choosing to stay with us, we look forward to your Future Visits.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Location location location nice lobby setup , fast check in
Bodde här 1 natt i januari 2020
Svar från Nelson 13 jan. 2020
Dear Guest, Thank you for your positive review and for choosing to stay with us, we look forward to your future visits.

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 2 nätter i januari 2020
Svar från Nelson 13 jan. 2020
Dear Guest, Thank you for choosing to stay with us, more insight would have given us an opportunity to earn better rating. We are undergoing renovations and we hope you will give us another opportunity to serve you.

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i december 2019
Svar från Nelson 2 jan. 2020
Dear Guest, Thank for the excellent rating and we look forward to your future visits.

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great quiet place. Please add herbal teas to breakfast. Lovely place.
Bodde här 1 natt i december 2019
Svar från HP 23 dec. 2019
Dear Guest, Thank you for the excellent rating and for staying with us, your business is appreciated and we look forward to your next visit.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are friendly and accommodating! The location is ok. 😊
Bodde här 1 natt i december 2019
Svar från HP 23 dec. 2019
Dear Guest, Thank you for the excellent rating and for staying with us, your business is appreciated and we look forward to your next visit.

6/10 Okej

Coach, Montréal

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Plusieurs années que je fréquente cet hôtel , aucune flexibilité pour un départ tardif sous prétexte qu’il n’y a pas de personnel pour le ménage en après midi, mais quand j’ai proposé de payer un extra (85$), ils ont dis pas de problème jusqu’à 15h. « Cheap »
Bodde här 3 nätter i december 2019
Svar från HP 23 dec. 2019
Dear Guest, Late check-outs are based on availability and cant be guaranteed. As we already had several requests for late check-outs and early check-ins on the day, we were not able to accommodate for the late check-outs for that day. We appreciate your business and hope you give us another opportunity to serve you.

6/10 Okej

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I liked the staff mostly, the hotel needs upgrades better cleaned and better gym.
Bodde här 5 nätter i december 2019
Svar från Nelson 18 dec. 2019
Dear Guest, Thank you for complementing our associates and for staying with us, we are currently renovating and hope you will give us another opportunity to serve you.

8/10 Bra

Verifierad resenär

Bodde här 3 nätter i december 2019
Svar från Nelson 16 dec. 2019
Dear Guest, Thank you for choosing to stay with us, your business is appreciated and we look forward to your next visit.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2019
Svar från Nelson 9 dec. 2019
Dear Guest, Thank you for the excellent rating and for staying with us, your business is appreciated and we look forward to your next visit.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, easy check in, beautiful lobby!! Only complaint I had was that the beds were hard. Woke up with a sore back. Otherwise a great place to stay!
Bodde här 1 natt i december 2019
Svar från Nelson 9 dec. 2019
Dear Guest, Thank you for staying with us and for your feedback, we apologize that you founds our beds hard, we are currently under renovations and will be replacing all beds. We hope you will give us another opportunity to serve you.

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service
Bodde här 1 natt i november 2019
Svar från HP 4 dec. 2019
Dear Guest, Please accept our apologies for any inconvenience you incurred during your stay, we are currently renovating and soon will change the look of our property. We sincerely hope you will give us another opportunity to serve you.

2/10 Väldigt dåligt

Wahidah

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
WORST STAY EVER!
It was the worst stay ever. I thought Holiday Inn is as good as others, but It was just disgusting and I do not know how come it's rated so high. We took pictures of the room and it is just worse than a 1 star motel. The room was so filthy and under the bed, there was so much crap. the bathtub was disgusting. between the tiles were dark and the tub itself was painted with a brush where there was stain or rust. The was was leaking. The breakfast was disgusting. They had heated the turkey sausages in the microwave and they were dry. The pancake machine was making a 3 inch pancake and it was half raw and no taste.
night table
room floor with a cup from  long time ago
So much crap under the bed
night table
Bodde här 1 natt i november 2019
Svar från Nelson 25 nov. 2019
Dear Guest, Please accept our sincere apologies for your disappointment. We are currently undergoing extensive renovations and hope you will give us another opportunity to serve you.

8/10 Bra

Verifierad resenär

Bodde här 7 nätter i november 2019
Svar från Nelson 25 nov. 2019
Dear Guest, Thank you for choosing to stay with us and for the positive rating, we look forward to your future visits.

8/10 Bra

Shelley

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i november 2019
Svar från Nelson 25 nov. 2019
Dear Guest, Thank you for choosing to stay with us and for the positive rating, we look forward to your future visits.

6/10 Okej

Verifierad resenär

Affärsresenär, Reste med sin partner
The location was convenient being close to the highway
Bodde här 1 natt i november 2019
Svar från Nelson 22 nov. 2019
Dear Guest, Thank you for choosing to stay with us and for your feedback, we look forward to your next visit.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
concernant le déjeuner continental, les aliments contenus dans les réchauds étaient froids.
Bodde här 2 nätter i november 2019
Svar från Nelson 18 nov. 2019
Dear Guest, Thank you for choosing to stay with us and for your feedback, our breakfast attendant has been informed to ensure that they maintain the right temperature. We hope you will us another opportunity to serve you.

10/10 Fantastiskt

Fel, Oakville,Ontario

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff at the desk are very helpful ,the hallways are very clean and the room we are assign is perfect .
Bodde här 1 natt i november 2019
Svar från Nelson 18 nov. 2019
Dear Guest, Thank you for the positive feedback and for the excellent rating, we look forward to welcoming you back.

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The water on sink drains very slowly you have to wiggle the plug. Can no longer rent a microwave. Only one microwave on the main lobby for the whole building. Very disappointing.
Bodde här 7 nätter i november 2019
Svar från Nelson 20 nov. 2019
Dear Guest, Please accept our apologies for any inconvenience you incurred during your stay, we are currently renovating and soon we will have microwaves in all rooms. We sincerely hope you will give us another opportunity to serve you.

8/10 Bra

Jill

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2019
Svar från Nelson 18 nov. 2019
Dear Guest, Thank you for the positive rating, we look forward to your next visit

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was freindly, proficient and courteous. Clean common areas and rooms. Exercise room a little dated and not checked regulrly(towels and garbage needed attending)and only microwave available for use was broken and overused.
Bodde här 3 nätter i oktober 2019
Svar från Nelson 12 nov. 2019
Dear Guest, Thank you for your feedback and for choosing to stay with us. We will take corrective measures immediately and hope you will give us another opportunity to serve you.

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Bodde här 3 nätter i november 2019
Svar från Nelson 11 nov. 2019
Dear Guest, Thank you for choosing to stay with us, we look forward to your next visit.

8/10 Bra

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent free breakfast buffet. Not impressed that the property took a $50 pre-authorization on my credit card in case of incidentals because I booked through a third party. I was there for one night last week and the pre-auth is still on my credit card.
Bodde här 1 natt i november 2019
Svar från Nelson 11 nov. 2019
Dear Guest, We do have to authorize credit cards at check-in for any incidental or damages that would occur, this is released at the the time of check-out. However credit card companies do hold any authorization for up to 5 working days. We hope the above explanation will convince you to give us another opportunity to serve you.

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
The King Bed was not comfortable at all. Pillows were way to soft. Shower water came out in a trickle. Very noisy in the morning starting at 5 am. No TV guide on the tv to let you know what’s on or coming on. Not worth the 206 paid for one night.
Bodde här 1 natt i november 2019
Svar från Nelson 11 nov. 2019
Dear Guest, Please accept our apologies for any inconvenience incurred during your stay. If you would have informed us that you are not comfortable in your room we cold moved you of offered you additional pillow. The menu button on the remote control displays the TV Channel. We sincerely hope you will give us another opportunity to serve you.

10/10 Fantastiskt

Linds

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was only one night stay so I couldn’t try out all they had to offer. But from what I experienced this was a good spot to stay. The staff is accommodating and helpful.
Bodde här 1 natt i oktober 2019
Svar från Nelson 7 nov. 2019
Dear Guest, Thank you for your positive review and for staying with us, your business is appreciated and we look forward to your next visit.

8/10 Bra

Yin Fong

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Nelson 5 nov. 2019
Dear Guest, You positive rating is appreciated and we look forward to welcoming you back.

6/10 Okej

Linda

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 2 nätter i november 2019

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet och personal och service
Nothing unique. The buildings is old and rooms were clean, but did not have enough electric outlets.
Bodde här 2 nätter i oktober 2019
Svar från Nelson 5 nov. 2019
Dear Guest, Thank you for choosing to stay with us, we will be renovating soon and hope you will give us another opportunity to serve you.

6/10 Okej

Robert

Bodde här 2 nätter i november 2019

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i oktober 2019
Svar från Nelson 29 okt. 2019
Dear Guest, Thank you for your positive rating and for staying with us, we look forward to your next visit.

8/10 Bra

Leo, Alberta

Affärsresenär
Gillade: Personal och service
The property is close to amenities. A bit dated on interior of room. It was clean. Parking was great and fairly a big size as it wraps around the hotel. They offer breakfast. Staff were very helpful.
Bodde här 2 nätter i oktober 2019
Svar från Nelson 29 okt. 2019
Dear Guest, Thank you for your positive review and for choosing to stay with us, we look forward to welcoming you back.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2019
Svar från Nelson 29 okt. 2019
Dear Guest, Thank you for your positive rating and for staying with us, we look forward to your next visit.