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Recensioner av Residence Inn by Marriott Toronto Downtown / Entertainment District

3.5 out of 5
Residence Inn by Marriott Toronto Downtown / Entertainment District
255 Wellington Street West, Toronto, ON

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 1233 av 1825 recensioner" "
8 - Bra i betyg. 434 av 1825 recensioner" "
6 - Okej i betyg. 94 av 1825 recensioner" "
4 - Dåligt i betyg. 32 av 1825 recensioner" "
2 - Väldigt dåligt i betyg. 32 av 1825 recensioner" "

9,4/10

Renlighet

9,6/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge
Bra läge, god riklig frukost. Trevlig personal och fina, rena stora rum.
Bodde här 3 nätter i oktober 2023
Svar från Julie 30 okt. 2023
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Bra

Ahlstroem

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra frukost
Bodde här 4 nätter i maj 2023
Svar från cheri 13 maj 2023
Dear valued guest,thank you for your feedback.

10/10 Fantastiskt

Edina

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a great stay. It was an awesome location and for the price…wow! The only thing I would say is the kitchen was a little bare for a “full kitchen”. There was no oven, two small burners and two large pot/pan that would not boil water. The continental breakfast was perfect though, a lot of options and very efficient. Overall, it was the perfect stay.
Bodde här 6 nätter i april 2024
Svar från Souvik 27 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Martha Beatriz

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Su atención de la mayoría del personal
Bodde här 17 nätter i december 2023
Svar från Souvik 27 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Allan

Reste i grupp
Location
Bodde här 1 natt i april 2024
Svar från Anastasiia 26 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

Kou Mai

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk and maintenance/cleaning staff was very professional and efficient! I was VERY happy with our stay! I would stay there again! Thank you.
Bodde här 5 nätter i april 2024
Svar från Anastasiia 26 apr. 2024
Thank you for staying with us.

8/10 Bra

Kehinde., whiteplains

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was downtown
Bodde här 3 nätter i april 2024
Svar från Souvik 24 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Lesley

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We loved the location and convenience of the hotel. The kitchenette was perfect. The linens were clean. The bed was hard and pillows barely pillowed. The breakfast was decent and staff was excellent.
Bodde här 2 nätter i april 2024
Svar från Souvik 24 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Wane

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If you want easy access to everything this is the place for you
Bodde här 20 nätter i april 2024
Svar från Souvik 24 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Terry

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great downtown location. Valet parking, and front desk service was exceptional.
Bodde här 1 natt i april 2024
Svar från Souvik 24 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Rodney

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property. Very clean and modern. Everything thing was with in walking distance. Had an excellent stay.
Bodde här 1 natt i april 2024
Svar från Souvik 23 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Krysten

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great staff, nice hotel. Clean.
Bodde här 1 natt i april 2024
Svar från Anastasiia 22 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

Monica, Cayey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location
Bodde här 1 natt i april 2024
Svar från Souvik 21 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bra

sofia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is friendly and courteous
Bodde här 1 natt i april 2024
Svar från Souvik 21 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

PETER

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very nice hotel within walking distance of the CN tower. Within walking distance of Roy Thompson Hall and theaters. Superb Indian restaurant next door.
Bodde här 7 nätter i januari 2024
Svar från Souvik 21 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Anne-Marie

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay!
Bodde här 1 natt i april 2024
Svar från Anastasiia 21 apr. 2024
Thank you for staying with us.

8/10 Bra

David, Queensbury

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about this property was excellent with two exceptions. The first being that there was a dresser (with a drawer that had to be forced closed and made unusable by maintenance) that was very close to the bed. This made it awkward to get out of the bed in the morning. This was more of an inconvenience than any big issue. The other issue was that of dropping the car off for valet parking. There was no signage as to where to drop the car off. When we returned after an outing. We literally had to stop the car on a road (blocking traffic) in order to get out. It would be nice to have an area where you could stop and get out of the car without having to block a street to do that.
Bodde här 3 nätter i april 2024
Svar från Julie 19 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Fantastiskt

BANKOLE

Gillade: Boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från Julie 19 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Fantastiskt

Terrence

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to rogers centre
Bodde här 3 nätter i april 2024
Svar från Julie 19 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Bra

Christene

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location. Very friendly staff, especially the bartender. Cocktails were excellent. Breakfast food was not good. Reheated frozen food. Coffee bar was very good.
Bodde här 4 nätter i mars 2024
Svar från Julie 19 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Fantastiskt

derek

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice staff
Bodde här 3 nätter i april 2024
Svar från Julie 18 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Fantastiskt

Tracy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We’ve stayed at this location a couple of times. Each time the staff has been friendly and helpful. I love the location. It’s in walking distance of the venues we go to most.
Bodde här 1 natt i februari 2024
Svar från Julie 17 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Gregory

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service
Bodde här 1 natt i april 2024
Svar från Julie 17 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Amanda

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The door staff were wonderful
Bodde här 3 nätter i april 2024
Svar från Souvik 17 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Catherine M.

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent room, very spacious. The breakfast was stellar!
Bodde här 2 nätter i februari 2024
Svar från Souvik 17 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Julie 17 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Katherine

Gillade: Renlighet och boendets skick och faciliteter
Staff was super friendly! Definitely my number 1 choice to book again!
Bodde här 1 natt i april 2024
Svar från Souvik 17 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okej

Sam

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Souvik 17 apr. 2024
Thank You for your feedback.

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great property. Super staff.
Bodde här 1 natt i april 2024
Svar från Souvik 14 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Sandy

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Very clean staff was nice perfect location
Bodde här 1 natt i april 2024
Svar från Souvik 14 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bra

Valentin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très bonne emplacement pour mes besoins
Bodde här 15 nätter i mars 2024
Svar från Radhika 14 apr. 2024
Thank you for your feedback. We are looking forward to see you again.

10/10 Fantastiskt

Eclipse

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hot tub
Bodde här 1 natt i april 2024
Svar från Radhika 14 apr. 2024
Thank you for your feedback. We are looking forward to see you again.

10/10 Fantastiskt

Mr. Guy, Ottawa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very close to Rogers centre. Easy walk.
Bodde här 2 nätter i april 2024
Svar från Souvik 14 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Delores

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Honestly the staff there were exceptional!! The doormen and breakfast staff were so amazing not enough can be said of how helpful they were. We always felt welcome.
Bodde här 5 nätter i april 2024
Svar från Souvik 14 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Rene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super hotel
Bodde här 1 natt i april 2024
Svar från Souvik 14 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Susan, Port Coquitlam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Radhika 14 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Adam

Affärsresenär
Gillade: Bekvämligheter
Great location. Mix of history and modern comforts.
Bodde här 1 natt i april 2024
Svar från Souvik 14 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bra

Tabitha

Reste med familjen
Gillade: Personal och service
Staff was great. Some areas were a little run down. Breakfast was good but on busy weekend need to be there early to get a table
Bodde här 4 nätter i mars 2024
Svar från Julie 11 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Fantastiskt

Jamar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel very clean and roomy we enjoyed our stay
Bodde här 2 nätter i mars 2024
Svar från Julie 11 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and spacious room, in good location.
Bodde här 5 nätter i april 2024
Svar från Anastasiia 10 apr. 2024
Thank you for staying with us!

10/10 Fantastiskt

Sean

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were welcoming , smiles on their faces. The place had a feel of real teamwork. We will definitely stay there again when we are in Toronto
Bodde här 4 nätter i april 2024
Svar från Souvik 9 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okej

Alyssa

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 2 nätter i april 2024
Svar från Souvik 9 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bra

Chris

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was great!
Bodde här 2 nätter i april 2024
Svar från Souvik 7 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Edward L

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place. Great staff. Easy access to CN Tower and downtown attractions.
Bodde här 2 nätter i april 2024
Svar från Souvik 7 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Karen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It felt like the staff wanted to help in any way they could. Nice and friendly feeling about the place.
Bodde här 1 natt i april 2024
Svar från Radhika 6 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Thank you for your feedback. We are looking forward to see you again.

10/10 Fantastiskt

Annette Jean Elliott

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A great property in the midst of everything, my daughter was so excited to have a room with a view of the sky dome and CN tower.
Bodde här 3 nätter i mars 2024
Svar från Radhika 6 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Ken

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Radhika 7 apr. 2024
Thank you for your feedback. Looking forward to welcoming you again.

4/10 Dåligt

Sylvia, Cortlandt Manor

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Staff in front desk were not very friendly and certainly were not knowledgeable at all. Did not go out of their way to help and didn’t seem to have a handle on anything. My son forgot his favorite plushy in the room. We were there for many hours after check out. You would thing someone would have realized it was our plushy. Also requested to take a cart to bring my luggage down. They said they would send Dorinda up. It took an hour wait after many reminder calls. For this reason we missed some of our sightseeing.
Bodde här 1 natt i april 2024
Svar från Radhika 6 apr. 2024
Thank you for bringing your recent experience to our attention. We sincerely apologize for the shortcomings you encountered during your stay with us.Regarding the front desk staff, we apologize for any lack of friendliness and knowledge you experienced.We deeply regret the oversight regarding your son's plushy. Our housekeeping team strives to identify and return any left-behind items promptly.Please accept our apologies once again for the inconveniences you faced. We appreciate your feedback as it helps us to identify areas for improvement. Should you choose to stay with us again, we would welcome the opportunity to provide you with a much-improved experienceIf there's anything else we can assist you with or if you have further feedback to share, please do not hesitate to contact us directly.

10/10 Fantastiskt

Justin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Radhika 6 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Thank you for your feedback. We are looking forward to see you again.

8/10 Bra

Nicole

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The breakfast was great. Lots of great choices. So many staff waiting to clean and remove your garbage to het ready for the next family. Room was great. Everything you need besides food. Pillows could have been more comfortable 😴 but overall 9/10.
Bodde här 2 nätter i april 2024
Svar från Julie 4 apr. 2024
On behalf of the entire hotel team, I want to thank you that we as a team able to exceed your hotel expectations.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.