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Recensioner av The Glenorleigh

4 out of 5
The Glenorleigh
26 Cleveland Road, Torquay, England

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 31 av 46 recensioner" "
8 - Bra i betyg. 12 av 46 recensioner" "
6 - Okej i betyg. 2 av 46 recensioner" "
4 - Dåligt i betyg. 0 av 46 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 46 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Steve

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kelly was a wonderful host who clearly takes so much pride in her property. The room I had was comfortable with a great shower. I had the window open overnight due to the heatwave but it was lovelt and quiet all night. Would definitely visit again!
Bodde här 3 nätter i september 2023
Svar från Kelly 12 sep. 2023
Hi Steve.Thank you so much for the lovely review and I look forward to seeing you again someday.Kind regards.Kelly.

10/10 Fantastiskt

John

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wrexham away day
Great hotel nothing to much trouble for kelly we were part of a friend's get together for the weekend with 6 youngsters they had a brill time playing in the outdoor pool and in the games room brilliant weekend
Bodde här 3 nätter i april 2023
Svar från Kelly 2 maj 2023
Hi John.Thank you so much for the lovely review.Kind regards.Kelly.

10/10 Fantastiskt

Diane

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoyable stay at this hotel.
We had a lovely stay at this hotel. Owner Kelly and her staff were friendly and very helpful. The hotel was very clean and the food was well cooked and presented. Nice swimming pool and bar. Family friendly hotel. We would stay here again and can recommend based on our stay at The Glenorleigh.
Bodde här 2 nätter i augusti 2022
Svar från Kelly 21 aug. 2022
Hi Diane.So glad you enjoyed your stay and thank you for the lovely review.Hopefully see you again someday.Kindest regards.Kelly.

10/10 Fantastiskt

Lindsay

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent attention to detail the room was beautiful, staff very friendly and helpful. The breakfast was 5 * The fresh fruit salad was amazing. A lovely swimming pool, with a beautiful south facing balcony close to a well stocked bar. In all my stay was first class. Thank you Kelly and staff.
Bodde här 2 nätter i juli 2022
Svar från Kelly 13 aug. 2022
Hi Lindsay. Thank you for the lovely review, glad you enjoyed your stay. Kindest regards. Kelly

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I given 4 stars review
I enjoyed my stay very much. The staff were we’re friendly and helpful. My only dislike was the size of the room and lack of hanging space
Bodde här 7 nätter i juni 2022
Svar från Kelly 13 aug. 2022
Hi Stephanie. glad you enjoyed your stay and may be book a double room if you come to stay again. Kind regards. Kelly

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Stopover
Great stay...lovely host and quiet hotel .Perfect for a weekend of work. Just a shame i missed breakfast as had to be out so early.
Bodde här 3 nätter i oktober 2021

2/10 Väldigt dåligt

David

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Checked in- cash .£120 for 2 nights.The pool is fab. My single room was so small.There was no wardrobe. Dunelm Dungeon. Slept well. The shower would not work. It was stuck. I told staff.Breakfast was nice. I went back to my room. The heating was on. I felt claustrophobic for the 1st time in my life. The room was so pokey. Right by the front door of the hotel- noisy.Guests could look in on you.Had a good day, became aware there were better rooms in Torquay available for the same price. I rang to see if I could be put in a different room at Glenorlleigh or be released from my contract. I explained I thought the room was like a prison cell. The manager was booking in new arrivals.Agreed to call back in 10 mins. She didn’t pick up five times. In voicemails I repeated my problem with the room. When I did eventually speak to her she accused me of being rude about her B&B and taking advantage of her because she was on her own.She called police and directed that I should leave ASAP. I should take up the refund issue with Expedia despite the fact that I had paid cash in adv. Eventually she said I could have a refund. I returned to the hotel to collect my belongings.She had changed her mind again. I would need to take up the issue of a refund with Expedia. She was dealing with other guests as I came to collect my property. She was hostile and intimidating to me. I felt vulnerable so fled.I left town, I then realised I still had the room key.She began to bombard me with calls.
Bodde här 2 nätter i september 2021

10/10 Fantastiskt

Edward

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Glenorleigh
My stay was excellent. We were treated superbly. The atmosphere was very friendly, service great. Our room was clean and comfortable. The proprietor could not do enough to help us. A totally enjoyable stay. I would really recommend this hotel to anyone.
Bodde här 2 nätter i september 2021

8/10 Bra

JANICE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very pleasant stay
Very good B and B. The owner was very friendly, and so were her staff. Breakfasts were excellent. Only very small downside, there’s not a great deal of on site parking. The swimming pool is a big positive, even if you don’t use the pool there is a lovely terrace to sit and have a drink overlooking the pool.
Bodde här 3 nätter i juni 2021

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2020

8/10 Bra

Adele

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2020

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i september 2020

10/10 Fantastiskt

Carol, Manchester

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kelly was welcoming the hotel was clean and well run and very friendly Pool was warm and clean Breakfast was lovely and the staff cheerful Sanitizer in public areas
Bodde här 7 nätter i augusti 2020

10/10 Fantastiskt

Greg, Wiltshire

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I travel frequently on business and the service and welcome that you receive at the Glenorleigh is a rarity. Kelli goes out of her way to ensure all guests have a great stay. I will be back in the near future. Well done!
Bodde här 2 nätter i augusti 2020

10/10 Fantastiskt

Kelly, Woking

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is spotless,the food is great,check out the smoked salmon and scrambled eggs. Kelly is a superb,friendly host who pointed us in the direction of a few places to eat and visit. The heated outdoor pool a bonus, even in the rain!
Bodde här 3 nätter i juli 2020
Svar från Kelly 1 aug. 2020
Thank you so much for your kind review. Glad that you enjoyed your stay. Kelly.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had read a lot of excellent reviews and my visit didn’t disappoint. We had a lovely time. The heated pool was amazing and the breakfast cooked to order was fantastic. The games room and facilities were great. The location was really convenient - walking distance to the sea front and shops. We’ll definitely be back - thanks so much Kelly!
Bodde här 3 nätter i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kelly was very friendly and helpful and spent time with us which was nice. The breakfast was lovely and our room was clean and well maintained. The pool was heated and well looked after. Great stay and we WILL be back!
Bodde här 2 nätter i juli 2019

8/10 Bra

yannick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tres bon séjour, chambres propres et comfortables (l’une - la Marldon - étant cependant vraiment petite), quartier au calme tout en étant tres proche du front de mer et du centre de Torquay. Tres bon petit dejeuner.
Bodde här 3 nätter i juni 2019
Svar från The Glenorleigh 12 juni 2019
So glad you both enjoyed your stay. Kelly

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Will return
Nice place And good location, staff is great.
Bodde här 3 nätter i juni 2019
Svar från The Glenorleigh 12 juni 2019
Hi Brian, Thank you for the Review.

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Truly exceptional in every respect. Couldn’t recommend highly enough
Bodde här 2 nätter i juni 2019
Svar från The Glenorleigh 12 juni 2019
Thank you so much for your lovely review. Kind Regards. Kelly

10/10 Fantastiskt

Kate Lai-Na

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Felt like home
A huge thank you to Kelly for making our stay a very pleasant one. As soon as we arrived we had a very warm welcome and even our little daughter felt right at home. The room was a nice size and there was a guest living room & lovely dining area and heated outdoor pool. Breakfast was delicious and was cooked immaculately by Kelly. Would definitely recommend this guest house if anyone is visiting Torquay.
Bodde här 2 nätter i april 2019
Svar från The Glenorleigh 12 juni 2019
Hi Kate, Thank you so much for your lovely review. Hope to see you again some day. Kind Regards. Kelly

10/10 Fantastiskt

Bruce

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A lovely place to stay
A very nice family run B&B. Very friendly, well run and close to the town. Would definitely stay again
Bodde här 2 nätter i oktober 2018

8/10 Bra

Darren, Sheffield

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazingly friendly and helpful staff
From the moment we arrived to the time of departure, nothing was too much trouble for Kelly and her girls. We brought our own milk due to intolerances and we were allowed to help ourselves when needed from their fridge. The breakfasts were very filling with everything from cereals and toast, to fruit salad and full English. We had a couple of takeaways and Kelly phoned in the order to avoid paying a delivery charge. The pool was a great bonus with plenty of sunbeds/chairs, and inflatables for the kids (big and small) and pool towels are provided. There's a sitting room with TV and dvd player and a Wii games console. A pool table is available too. A small but very well stocked bar is here too. The room we stayed in was a good size with a double and a single bed. TV, tea/coffee and plenty of storage space. The bathroom was on the snug size but manageable. We all slept very well. I don't know how Kelly manages to run such a great b&b with such a small crew but she's certainly a natural.
Bodde här 4 nätter i augusti 2018

8/10 Bra

Alison, Weybridge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautifully re-decorated hotel with modern feel
Very good value hotel. Manager is very friendly and eager to please. Breakfasts cooked to order and everything very clean. Single room rather small with no hanging space. Limited space to put my toiletries in bathroom and no proper towel rail. Lovely pool, if rather cold! Lovely seating areas indoors and out. Conveniently located for Torre station in nice residential area. However, a bit of a walk to the town centre, harbour and beach. Parking a little limited.
Bodde här 2 nätter i september 2018

8/10 Bra

Gerhard

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2018

6/10 Okej

bente

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Bodde här 3 nätter i augusti 2018

10/10 Fantastiskt

Lise, Frederiksberg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dejligt sted med super service
Hyggeligt hotel med en fantastisk værtinde, der vil gøre alt for dig. Virkelig god service og kun 15 min. fra centrum.
Bodde här 4 nätter i juli 2018

8/10 Bra

Tore

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Flott nyoppusset hotell med personlig service
Hotellet er pent og nyoppusset. Vi fikk et stort familierom for fire med eget bad. Rommet var lekkert med delikate farger. Tekoker og servise var holdt i matchende farger. Nelly som driver hotellet er en utmerket vert. Frokosten er et kapittel for seg, med individuell bestilling og servering ved bordene. Kellys fruktsalat er utmerket. Hotellet har et pent uteområde med basseng, som vi benyttet når været ikke tilsa bading på stranden. Dessverre fakturerte hotellet vesentlig mer enn avtalt pris, noe som trekker ned fra det som ellers ville vært topp karakter.
Bodde här 3 nätter i juli 2018

10/10 Fantastiskt

Christer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cosy small hotel with pool
We had a great stay, Kelly was such a nice host and we recommend the breakfast! Pool was popular with the children.
Bodde här 2 nätter i juli 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel, managed by the owner. A suitable number of rooms (2) to spend some nice and relaxing days with family. The breakfast was rich and good (English Breakfast).
Bodde här 6 nätter i juli 2018
Svar från The Glenorleigh 17 juli 2018
Thank you so much for your kind review and glad that you enjoyed your stay. Kind Regards, Kelly

10/10 Fantastiskt

madalina, ottawa, canada

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful hotel. Beautiful host! Perfect!
After staying here it’s hard to stay anywhere else. Kelly, the owner is an extremely dedicated host, she makes you feel welcome in every way from the very first encounter. It is obvious that she takes this to heart as her house is absolutely gorgeous in every detail, and the customers are not just customers, but become friends. Breakfast was superb. Room was out of this world. I am going to miss this place and will definitely have to come back! Thank you Kelly for the wonderful time we had at your place! Madalina, Cheryl and the kids.
Bodde här 2 nätter i juli 2018
Svar från The Glenorleigh 11 juli 2018
Hi all of you. Thank you so much for the lovely review and I would love to see you all again. Take care. Kindest Regards Kelly

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice, quiet, great breakfast.
Short stay (2 nights) convenient location, Just a short walk to the town or seafront. the owner was great, friendly and helpful. We spoke with other returning guests who were also very enthusiastic in their praise.
Bodde här 2 nätter i juni 2018
Svar från The Glenorleigh 11 juli 2018
Thank you for the kind review,I am glad you enjoyed your stay, Kind Regards. Kelly

10/10 Fantastiskt

Dean, Hertfordshire

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly recommend
Great place for the whole family to stay very clean and well maintained comfortable beds and a great breakfast , highly recommend
Bodde här 2 nätter i maj 2018
Svar från The Glenorleigh 11 juli 2018
Hi, Thank you for your review and your recommendation. Kind Regards, Kelly

10/10 Fantastiskt

Mike

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kelly goes out of her way to ensure peoples stay is as enjoyable as possible .She has embarked on an upgrade which is superb and I can understand why patrons keep going back, as I will. Lovely attentive staff !
Bodde här 4 nätter i maj 2018
Svar från The Glenorleigh 11 juli 2018
Thank you so much for your lovely review, I'm glad you enjoyed your stay and look forward to seeing you again, Kindest Regards. Kelly

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice friendly and clean Kelly is a very pleasant host.
Bodde här 2 nätter i april 2018
Svar från The Glenorleigh 19 apr. 2018
Thank you for your kind review. Glad you enjoyed your stay. Kind Regards. Kelly

10/10 Fantastiskt

Gordon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved Our Stay
Friendly, helpful hostess who made excellent restaurant recommendations and even made the bookings and gave us a ride. Quiet location away from traffic noise. Tastefully decorated, large room with large ensuite bathroom. Comfortable bed with fine linens. Wonderful breakfast of quality offerings including a truly "fresh" fruit salad. The breakfast room overlooks the back yard which is well landscaped and includes a pool. This lovely former hotel is being beautifully renovated. Within easy walking distance to the town centre. Our room was on the main floor so if you have mobility issues this is fine - athough breakfast is on the floor below so one needs to manage them. TV is of a good size and internet connections are good.
Bodde här 3 nätter i oktober 2017

10/10 Fantastiskt

Francesco

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect experience
Perfect stay with my family, the staff took good care of us and we felt cuddled. The swimming pool is nice and clean, and so was the room
Bodde här 4 nätter i augusti 2017

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The Glenorleigh - a warm welcome
John and Kelly made us feel most welcome at The Glenorleigh and they did all they could to help us make the best of our stay. It was just over a mile walk into the centre of town - but an easy walk with plenty to see on route. The Glenorleigh is a clean, comfortable and friendly hotel with a lovely pool - would definitely stay again :-)
Bodde här 2 nätter i juli 2017

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic short stay
Fantastic stay. Such a good find. John and Kelly thevowners were very welcoming and so helpful and friendly. Felt like we'd known them for years and there was a lovely friendly atmosphere.
Bodde här 2 nätter i juli 2017
Thank you for taking the time to write these lovely comments. We are glad you enjoyed your stay. Kindest regards John & Kelly

10/10 Fantastiskt

Bente

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dette var et helt perfekt og hyggelig lite hotell som vi storkoste oss på. Stort og nyoppusset famillierom med god plass. Deilig og stort oppvarmet svømmebasseng.
Bodde här 2 nätter i juli 2017
Thank you, we are glad you enjoyed our guest house. Regards John & Kelly

10/10 Fantastiskt

Olav Arild

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kjempefint familie-hotell!
Fantastisk flott hotell for familie. Pent, reint og ryddig. Oppvarma basseng, god mat og kjempehyggeleg betjening. Kan lett anbefalast!!
Bodde här 3 nätter i juni 2017
Thank you for your kind comments and taking the time to review The Glenorleigh. It was a pleasure to have you stay and we would hope to see you again some time. Kind regards John & Kelly

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Traditional guest house with a fab heated pool
Stayed here for a short break & really enjoyed it. The pool in the sunny weather is sublime...and heated!!! Such a feature. Went there for a bike trip to Torquay with a friend and would happily visit Glenorleigh again. David was great, very helpful and the rest of the staff were very friendly & helpful. The breakfast was lovely, lots to choose from, and of course went for the full english...when in Rome :) Many thanks to you all for a wonderful short getaway!

6/10 Okej

Zeenie

Not impressed
Need more hospitality and staff need to be polite