Hotell med pool i Tosside

“The room was excellent. Clean , warm and comfortable all round. Staff are amazing. Friendly very polite and helpful. ”

“Unfortunately the leisure centre was closed and I was expecting it to be open. This was the reason I chose this place in winter. ”

“Det var med sorg jag lämnade detta hotell efter så kort vistelse. Ett i det närmaste perfekt hotell med vacker arkitektur och inredning, trevlig och hjälpsam personal (ordnade t.ex. en frukostpåse åt mig när jag behövde lämna hotellet tidigt), samt fullt med bekvämligheter. Hoppas kunna komma tillbaka hit någon gång!”

“Checkin was horrendous. First room was unmade, there was bedlinen lining the corridors & numerous guests were irritated that their room was not ready. Checkin is at 4 but my room was not ready until. The bed was very uncomfortable & the room was cold (with a pathetic small oil heater to try & heat it). ”

“Under julem var servicen vad det gäller tillgång till mat emellan måltider obefintlig. Man hade missat att meddela köket om vår bokning av måltid på juldagskvällen. Även att vi skulle anlända mitt på dagen direkt fr flyget. Barpersonal visade en ifrågasättande attityd när vi hänvisades dit av receptionen. Vilka är ni?? Vi har slut på mat nu. Det finns ingenting. Så bemötte man oss i baren där det fanns enbart alkohol.Andra gäster reagerade negativt på kökspersonalens bemötande då vi flugit på...

“Room was spotless and appeared to have been recently decorated. Unfortunately there were cracks in the sink and the hotel generally looks a little tired. The hotel staff were amazing … all so friendly, helpful and welcoming. Particularly Aziz at breakfast and the wonderful bartender Mal. He couldn’t do enough for us, moving furniture around and asking us if we wanted any particular music to be played. He really went above and beyond to make my 89 year old mum’s evening. ”