Thank you for your kind words! We're delighted to hear that you had a great experience during your stay. Our friendly staff, convenient location near the train station, and proximity to the airport shuttle bus are all part of our commitment to providing excellent service and a comfortable stay. We hope to welcome you back in the future and continue to exceed your expectations. Safe travels!

Dear Avkopplande, We were delighted to welcome you to our establishment and be assured that we take good note of your feedback in order to improve our services and the customer experience. We hope to see you again very soon, Best Regards,

Dear Guest, Thank you for your feedback, we are more than happy that you spend a good time in our hotel with your family. We hope to welcome you soon again ! kind regards,

Dear Rebecka, We were delighted to welcome you to our establishment and we thank you for taking the time to send us your feedback. We are delighted to see that you had a pleasant stay with us. We look forward to welcoming you again soon and will do our best to satisfy you even more.

Dear Johan, We would like to thank you for your comments and for your time to share your experience with Privilege at Hotel Clément Ader. We are pleased to read that you enjoyed your stay in the city of Toulouse and appreciated our services, breakfast, staff and facilities. Very sorry for the smell of smoke. We hope to welcome you again very soon. Best regards.

Dear guest, We thank you for your excellent note, hope to see you back soon at the Privilege Appart Hotel Clement Ader

Un grand merci pour votre appréciation chère Marie-Claude.

Merci cher Renault pour votre retour d'expérience. A très bientôt parmi nous.

Thank you for your feedback dear Paul. We would be pleased to have you here among us soon again.Best regards,

Un grand merci pour votre retour !

¡Gracias por compartir su opinión estimado José Carlos ! Nos complace saber que su estadía fue tranquila, segura y placentera. Nuestro equipo trabaja arduamente para mantener un ambiente limpio y acogedor para todos nuestros huéspedes. Esperamos darle la bienvenida de nuevo en el futuro. Si necesita algo más, no dude en ponerse en contacto con nosotros. ¡Hasta pronto!

Merci pour cette superbe note chère Iria !

Chère Madame,Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience, d'avoir choisi notre propriété pour votre séjour à Toulouse, et nous sommes profondément désolés pour les désagréments que vous avez rencontrés lors de l'annulation de votre réservation.Nous tenons à vous informer que des actions ont été immédiatement entreprises par notre service interne de réservation pour annuler votre réservation sans frais, en raison des difficultés rencontrées sur notre serveur. Malheureusement, des circonstances indépendantes de notre volonté ont rendu cette annulation impossible dans les délais requis.Nous comprenons totalement votre frustration et nous nous excusons sincèrement pour les inconvénients causés. Il est extrêmement regrettable que vous ayez dû faire face à cette situation, et nous sommes désolés que notre établissement ait été perçu de manière négative à cause de cette expérience.Nous vous assurons que nous prenons votre feedback très au sérieux et nous continuerons à travailler pour améliorer nos processus internes afin d'éviter de telles situations à l'avenir.Si vous avez d'autres préoccupations ou questions, n'hésitez pas à nous contacter directement. Nous espérons que vous nous donnerez l'occasion de regagner votre confiance lors d'une future visite.Cordialement,

Cher Pascal,Nous vous remercions sincèrement d'avoir partagé votre expérience avec nous et d'avoir choisi notre propriété pour votre récent séjour à Toulouse. Nous sommes ravis d'apprendre que notre accueil chaleureux a été à la hauteur de vos attentes.Suite à votre retour, nous tenons à vous informer que nous avons apporté de grandes améliorations à notre offre de petit-déjeuner. Nous sommes fiers de vous annoncer que nous travaillons désormais avec des produits frais et locaux pour offrir une expérience gustative authentique. Nos œufs, fromages, charcuteries et confitures proviennent de producteurs locaux en circuit court, ce qui garantit non seulement une qualité exceptionnelle mais aussi une contribution à l'économie locale.Votre satisfaction est notre priorité, et nous prenons vos commentaires très au sérieux. Nous travaillons constamment à améliorer nos services et votre retour d'expérience nous sera très utile pour cela. Nous espérons que ces changements témoignent de notre engagement envers l'excellence et que vous aurez l'occasion de les apprécier lors de votre prochaine visite.Cordialement,

Thank you for the nice review dear Jonghan !We hope to have the pleasure to welcome you again among us. Best regards,

Dear guest,We're grateful for your review and glad that you found our hotel's location and room amenities suitable for your needs. We're sorry to hear about the issues with dim lighting, WiFi compatibility, and the HVAC hum affecting your stay. Our team will address these concerns promptly to improve the overall guest experience. Your feedback is invaluable, and we hope to welcome you back with improvements in these areas.We hope you had a safe travels back home. Kind regards,

Dear Victor,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you found our rooms spacious and appreciated our central location within the city center.Your comment regarding the availability of English-speaking channels on the TV is duly noted. We understand the importance of offering diverse entertainment options to our guests and will certainly take your suggestion into consideration for future improvements.We constantly strive to enhance our guests' experiences, and your valuable feedback helps us in this endeavor. Should you choose to stay with us again, we'll do our utmost to ensure your comfort and satisfaction.Thank you once again for your feedback. We look forward to welcoming you back for another pleasant stay.Best regards,

Dear Sarah,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall at our hotel.We appreciate your valuable input regarding the absence of hair conditioner and wine glasses. We apologize for any inconvenience this may have caused during your stay. Your comments are important to us, and we will certainly review our amenities to ensure a more comfortable experience for our guests in the future.We hope to have the opportunity to welcome you back to our hotel, and please don't hesitate to let us know if there's anything specific we can do to make your next stay even more enjoyable.Thank you once again for choosing our hotel, and we look forward to hosting you again in the future.Warm regards,

Muy buenos dias Alejandor,Nos alegra saber que tuvieron una estancia agradable en Toulouse y que disfrutaron de su visita con sus hijos. Estamos encantados de saber que las habitaciones del hotel fueron espaciosas y cómodas para ustedes. ¡Esperamos darles la bienvenida de nuevo en el futuro! ¡Gracias por su amable comentario!Muy atentamente

Thank you for sharing your experience with us! We're thrilled to hear that you found our hotel to be great value for the price. Ensuring safety and cleanliness is a top priority for us, and we're delighted that you felt comfortable during your stay. Our convenient location near the town center and transportation hubs is indeed a plus. We look forward to welcoming you back in the future. Safe travels!

Thank you very much dear Guenievre for your kind words, and we would definitely be pleased to have you again among us !! We hope you had a great time here in Toulouse. Warm regards,

Merci pour votre retour Monsieur. Une sollicitation vous est déjà parvenue de la part de notre direction.

Merci Kim !

Merci Monsieur pour ce superbe retour !

Dear Mariela,Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your disappointing experience during your recent stay. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention.We understand your frustration with the air conditioning situation in October. We apologize for any inconvenience this may have caused, as our guests' comfort is of utmost importance to us. As we may have informed you, like 99% of the hotels worldwide, the AC works as a single unit, allowing wether warm or cool air in the whole building but not both at the same time. You're right, october is warm in the day but cold at night... and the system can't be switch at once. So we had to set the AC to " room temperature ". Regarding the beds and the issue with double charging for city taxes and parking, we sincerely apologize for the inconvenience. We will look into these matters and ensure that such discrepancies do not occur in the future. It's important to us that all our guests have a comfortable and hassle-free stay.We appreciate your suggestion about providing receipts for check-in expenses. We will take this into consideration as we continuously strive to enhance our services.Once again, we apologize for the disappointment you experienced during your stay. We hope that you will consider giving us another chance in the future to provide you with a more positive experience.If you have any further concerns or would like to discuss your stay in more detail, please feel free to reach out to our management team at [contact information]. Your satisfaction is our priority.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Warm regards,

Un grand merci pour votre retour chère Agnes. Quel plaisir de lire votre commentaire aujourd'hui. Nous sommes ravi que vous ayez été sensibles à ces points qui pour nous sont des piliers de notre propriété et que vous ayez fait part d'une grande objectivité dans votre retour d'expérience. Nous serions ravi de pouvoir vous accueillir à nouveau chez nous. Merci d'avoir choisi notre propriété pour votre séjour à Toulouse qui nous l'espérons fut des plus agréable.

Dear Garry Brian,Thank you for sharing your feedback with us. We appreciate your insights and apologize for any inconvenience you experienced during your stay.We're sorry to hear that the absence of air conditioning in your room was a source of discomfort. We understand the importance of climate control for a comfortable stay and will take your comments into consideration as we strive to enhance our accommodations.We also regret the inconvenience caused by street noise, which impacted your rest. We are continually working to improve sound insulation in our rooms to provide a quieter and more peaceful environment for our guests.Your feedback is important to us, and we will use it to make necessary improvements to ensure a more enjoyable stay for all our guests. We hope you would consider staying with us again in the future, and if you do, please don't hesitate to let us know your preferences so we can make your stay more pleasant.Once again, we appreciate your feedback, and we hope to have the opportunity to serve you better in the future.Warm regards,

Muchas gracias por su amable comentario estimada Patricia !

Thank you Clare !

Merci pour votre retour France !

Thank you Alnoor !

Dear BrendaThank you so much for taking the time to share your feedback regarding your recent stay with us. We greatly appreciate your comments, as they help us continuously improve our services.We're delighted to hear that you had a great stay and that you found the room comfortable and well-suited for your needs. It's fantastic to know that you enjoyed our breakfast offerings, although we understand your point about the price. We're glad that your son could enjoy it for free, making it a more budget-friendly option for your family.Your observation about the property beginning to show some wear is noted, and we're committed to ensuring our facilities remain in top condition. Your feedback is valuable in this regard, and we will work on addressing any areas that may need attention.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If you have any further comments or questions, please feel free to reach out to us directly.Warm regards,

Dear Karen,We thank you very much for sharing your recent experience with us. We do hope you had a great time among us and we'll be pleased to welcome you again soon. Best regards,

Merci Caroline pour votre retour ! Au plaisir de vous accueillir à nouveau.Cordialement,

Bonjour Céline. L'équipe du Clément Ader vous remercie de nous avoir fait part d'une petite note concernant votre récent séjour parmi nous. Nous sommes très heureux de lire que nous avons été à la hauteur de vos attentes et serions ravi de vous accueillir à nouveau au sein de notre propriété. Merci d'avoir choisi le Clément Ader pour votre séjour. Bien chaleureusement.

Dear Melvin,Thank you for sharing your recent experience with us and for taking the time to give us this fantastic mark. We couldn't be more satisfied when we read that all aspects of your stay were appreciated. We do hope you were able to enjoy the city and its beautiful and charming little corners. Our location indeed makes it easy to get around on foot. We would be pleased to welcome you again among us Melvin, feel free to send us a little note should you are coming back to Toulouse. The whole team of the Clément Ader thank you again for choosing our property. Best regards,

Thank you Clint for this superb feedback ! Your comment will be shared with the whole team. We do hope you had a wonderful stay here in Toulouse and that you enjoyed our property. Feel free to send us a little note should you are coming back to Toulouse soon, we will be pleased to have you here again. Best regards

Un grand merci Franck pour votre commentaire. Nous espérons que vous avez passé un agréable séjour parmi nous. Nous sommes désolé de lire que notre salle de sport n'eu pas été à la hauteur de vos attentes, sachez que nous prenons bonne note de vos commentaires et que nous sommes toujours à l'écoute des améliorations que nous pouvons apporter à la qualité de nos équipements et de notre service. Au plaisir de vous recevoir à nouveau parmi nous cher Monsieur.

Cher Patrick, Mes sincères salutations de Toulouse. Je voulais tout d'abord vous remercier d'avoir choisi notre établissement pour votre séjour. J'espère que vous avez passé un bon moment à Toulouse et que votre escapade a été des plus agréables. Je vous écris ce petit mot car je viens de prendre connaissance de votre retour sur Expedia et de la note que vous nous avez donnée. Celle-ci doit être pleinement justifiée et je tenais à vous remercier d'avoir pris le temps de nous donner une note. A ce propos, je serais ravi de parler un peu plus avec vous de votre expérience au Clément Ader et de recueillir vos impressions sur votre séjour ici. Vous savez qu'il est très important pour nous de garantir une amélioration de la qualité de nos services et de nos équipements pour nos futurs hôtes ainsi que pour vous , si vous revenez parmi nous dans un futur proche. Si vous avez quelques minutes à nous consacrer, n'hésitez pas à me donner vos disponibilités et votre numéro de téléphone pour un appel ou vous pouvez simplement m'envoyer un email à : yield@privilegetoulouse.com Votre satisfaction est très importante pour nous. Nous vous remercions encore une fois de votre séjour chez nous,

Our sincere thanks for your kind comment Nelson ! We're always delighted to read such feedback, because it's not only a sign of great satisfaction on your part, but also of the hard work we put into guaranteeing impeccable quality in all the areas you mentioned. Our teams would like to thank you for your kind words and look forward to welcoming you back. All the best,

Thank you for this super grade !

Merci pour votre retour Dana.Au plaisir de vous accueillir à nouveau.Cordialement,

Dear Marcos,Well, we'll be pleased to welcome you here on your next trip then ! Thank you for sharing a kind little note with us. It is always appreciated and extremely important for us to collect every feedback. Please, let us know should you are coming back soon, we hope you had a great time here in Toulouse. With our warmest regards.

Dear M. Chang, Greetings from Toulouse. I trust you are well. I wanted first to thank you for selecting our property for your stay. I hope you had a great time in Toulouse and that your getaway was one of the greatest. I am writting this little note as I just acknowledged your feedback on Expedia and the note you gave us. This one must be fully justified and I wanted to thank you for taking the time to gave us a mark. In this regards, I would be glad to talk with you a little more about your experience at Clément Ader and collect your impressions about your stay here. You may know it is very important to us to guarantee an improvment for our future guests as well as for you should you are coming back among us in a near future. Should you have few minutes to spare, feel free to give me your availabilities and your phone number for a call or you can simply send me an email to : yield@privilegetoulouse.com Your satisfaction is very important to us. Thank you again for staying with us, Take good care.

Chère Madame, un grand merci pour votre agréable retour ! A très bientôt !

Thank you Rebecca !