Hotel felt like it was for the kids and ran by the kids, as an older travel not used to going to front desk and logging on etc just to get to your room, when the smug american guy that did finally help, he made me feel computer illiterate. No point standing in the queue by the bar they'll just serve people around you. Stayed 3 nights only had coffee pods refilled once then there were no powered milk just sugar, just felt it was all hype for too much money, stayed in far better hotels for less. One good point one older lady was very helpful. Going back to Toulouse in the near future definitely wouldn't be staying here even one of the maid had attitude when asked for loo roll which was not in our room did think about coming to front desk to complain but by the time you'll log on etc it will on fall on deaf ears away in total not very good