Hotell i Tounelet

“Vi fick vänta på rummet länge efter incheknings tid. Personalen bakom reception desk var arroganta och visade inget intresse att hjälpa till. När vi till slut fick rummet o hoppade in i dushen upptäckte vi att det fanns inga handukar. Vi ringde och bad om de, väntade nästan en halv timme innan vi ringde igen. De kom tillslut med de efter en extra 10 minuter....”

“Ordering dinner took a very long time. ”

“ Had a wonderful stay at Grand Whiz Mega Mas Manado. The hotel is very clean and conveniently located right next to the shopping center. The staff, especially Ms. Nadia at the reception, were super friendly and helpful. The breakfast buffet was amazing with authentic Indonesian flavors (not westernized like most hotels) — really delicious! Also, it’s close to many great food spots in Manado center. Highly recommend this hotel and will definitely come back again! ”

“boat was clean and equipment was new and well maintained. Our Diving master Ayub is a great guide.”

“The villa we booked was not available when we arrived. I had booked and paid months earlier and was extremely upset. The gave us a new duplex which smelt of cement and the shower flooded. The TV was not connected. We got the villa the next day and the TV channels were all Chinese channels. The floor was mopped with a dirty mop as you could see the marks on the bathroom floor. The door to the balcony would not lock and the front door took a long time to open as it was stuck. The restaurant...

“Very good for a night”

“Super mooi verblijf. Lekker zwembad en goed eten. Ook de gym was goed! Puntje voor verbetering: we kregen geen gratis water bij lunch en diner. Het was ook niet de bedoeling dat we dat pakte want dat hoorde bij het buffet en niet bij a la cart.”

“Zum Empfehlen”

“Comfortable and modern business hotel. Very friendly and helpful staff. Room was comfortable, good shower and WiFi. Breakfast buffet has a lot of choice, something for everyone and very good. Walking distance from good restaurants (the hotel restaurant is also very good) and shopping malls.”

“Booked with Hotels.com. Hotels.com gave my booking away to another company, Expedia. Breakfast was included in my bookingorder with Hotels.com. Hotelstaff had all their information from Expedia, with breakfast not included. Staff had no idea about the existens of Hotels.com. Hotels.com should not give away my booking to another company, without letting me know. If Expedia is the owner of Hotels or vice versa, is of no importance. ”

“For a budget hotel it was absolutely fine. Quite new still so not grotty. We were at end of corridor but others on floor were very noisy at all hours and sound travelled well! Basic but nice breakfast. Indonesian food and bread/toast with spreads.”