This was the worst hotel experience we’ve had in a long time. The lady at the front desk who checked us in was unfriendly and borderline rude. Our room smelled, and the shower leaked, drenching the entire bathroom floor and outside carpet. We had to switch rooms, and the new room still had trash in it from the last guest. Service was poor, and extras we’re very expensive. We asked for additional waters (as they give you two free), and they charged 17 TRY per water (usually 3 TRY). The view is nice, but you are far from the city center and have to take cabs everywhere. Overall, there is nothing unique about this hotel, and it lacks soul. We left after one day (had a planned 2-night stay), and had a wonderful stay in a bungalow along the river in Rize. Suggest not staying here.