Hotell nära Trails West Golf Course

“Excellent service!”

“Clean and staff were polite. ”

“The grill was out of service and for the weekend of several baseball games, fifa the pool was out of service and failed to state that at the time of booking. WHEN I ASKED FIRST THING AND THEY SAID YES ITS OPEN. Disappointed, several families upset.”

“Good afternoon. We checked out the morning of 5/24. Staff was very kind and helpful. Temperature control was great in the room. Bathroom was clean. A couple suggestions, went to find something behind my pillow and found hair, false eyelashes and general filth. (See photos). Would recommend you clean the dust ruffles and behind/under the beds. Rooms smell stale and musty. Second, it took three attempts to get our second room key functional. Third, the "one stall" restroom door lock...

“We were in town for one night just to enjoy the wineries and bar scene and this place was a perfect fit for my husband and I. The location was great and the room was clean. The off-site parking created a bit of a challenge but nothing that would keep me from booking here again!”

“Roaches, bugs everywhere. Pure nasty and should be shut down. Only sketchy people stay there! I wish i would have looked at the reviews silly me! Gross! Expedia should be ashamed helping this place! I want my money back now!!!!! I will get my money. False advertisement for sure!”

“Everything was in perfect order except the hot tub which was out of order. Everything was clean and the room was not disturbed when we asked for it until we checked out after the third day.”

“Just TERRIBLE!!! Find other options!”

“Staff were friendly and polite. Bed was uncomfortable, linens were stained and bathroom walls were dirty. Room smelled strongly of stale cigarettes.”

“The room smelled like a combination of ammonia, dog urine and a cleaning agent that didn’t cover the smells. The water pressure was very low in shower and previous hairs left in shower and toilet area”

“Great place to stay!”

“We had an INCREDIBLE time!! We knew nothing about Basswood prior to arriving. The staff was amazing, Laura took care of us with a very specific scenario we hadn't anticipated and we are so grateful for her! Our cabin was awesome. The playgrounds were perfect for the kids. The front office / general store had so many cool things for souvenirs and to eat. The pizza was SO GOOD!! The main thing we didn't know about was the activity packed weekend they put together for the families. Scavenger hunt,...