Hotell i Trấn Yên

“Wasn't expecting much due to mixed reviews but our experience was decent. Communication was tough (only a young lady spoke english). And if you booked through Expedia, it seems like someone is managing the bookings and did not inform the reception. Booked a 3 bed room but settled for a 2 bed room since they said 3 bed not avail. Opened door and saw 2 cockroaches (went to hide, didnt kill them) but okay because they didnt reappear the next 2 days. Overall was clean and the people are nice. Rented...

“スタッフは英語を使わないためコミュニケーションにGoogle翻訳が必須ですが、宿泊者の希望に応えようという姿勢が常にどのスタッフからも感じられました。部屋は様々なタイプがありますが、今回宿泊して部屋はドアを開けると直ぐにバスタブがあり、シャワーは全然違う場所にあるという不思議な構造で使いにくいと感じました。洗面台のライトも最新のタッチセンサー式でしたが壊れていて点灯しませんでした。プール、露天風呂は清潔でリゾートホテルとして魅力的だと感じました。クレジットカードを利用できないので注意が必要です。”

“I generally don’t like leaving bad reviews, but this one is pretty special. First of all: DO NOT USE THE PROVIDED MAP IN THE BOOKING. I drove to the WRONG city and had to drive another 2.5h, half of which was in the dark to get there. The guy was apologetic but didn’t understand the severity of this. After I told him he tried to change it but to no avail. Sheets were dirty, black mold in the bathroom. Over all not great. Was functional for the night (as there wasn’t all that much choice). ”