Hotell nära Trentos julmarknad

"In summary, the hotel is OK and has a nice view, HOWEVER the restaurant is horrible and the service & rude attitude of the staff is the worst I have ever experienced, being well-travelled with hundreds of hotels visited. Before booking, we saw a few reviews online indicating that the restaurant had poor quality (some claiming food was heated in the micro-oven), but as the hotel is situated far away from other options we decided to give it a try. We ordred 3 portions of pasta, drinks and a platter with cheese, meat and salami. Max 3 minutes after ordering the pasta arrived suspiously fast, which was very hot and had the particular taste of being heated in a micro-oven. When the charkuterie platter arrived, I first had a slice of salami which tasted a little odd. When looking closer, I realized that there were dots of green mold on the salami, wherefore I showed the waiter and he took it away, asking if we want a new platter but we rejected this given suspections of inappropriate food safety conditions. The day after at check-out the staff told me to pay for the dinner and gave me the bill which also included the platter. I explained that was incorrect as we sent it away given the mold and asked him to talk to the kitchen. He returned with the platter, and told that they had stored it from yesterday. I showed him the mold but he claimed that it was normal, and rudely told "if you go to a pizzeria and order a pizza and dont like it you still have to pay". After arguing 20 minut"

"Skönt med dygnet-runt-personal och bra parkering under hotellet. Fräscht rum & bra städning "

"Missade att det inte var tillåtet, historisk zon, att köra in med bil framför hotellet. Fanns ingen annan plats att tillfälligt stanna. Otydlig instruktion, som kom 10 minuter efter incheckning, om hur ta sig in och hänvisning om våning. I övrigt fantastiskt bemötande och service, toppenläge, familjär stämning och god frukost. Försökte verkligen få oss att känna oss välkomna, när väl tagit oss in och rätt plats."

"Väldigt fint rum. Helt nyrenoverad och vi saknade inget. Frukosten var ok men inte så jättemycket att välja på. Goda hembakade kakor var ett plus. "

"De var jätte bra service och jättetrevlig personal Rent och fint och bekvämt Jätte mysigt område med fina restauranger och jätte fin park Kan varmt rekommendera detta hotell "

"Bra personal trevligt rum och nära stationen. Men tyvärr enkel frukost."

"Bra praktiskt hotell med perfekt läge. Stannade en natt på genomresa med familjen. Praktiskt parkering i närliggande parkeringshus. Massor av restauranger i närheten och även på hotellet. Ok frukost med italienska mått."