2/10 Väldigt dåligt
Ella
15 feb. 2026
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
First day I called Housekeeping around 3-3:30 inquiring why no one had cleaned my room. Was told everyone was gone. No apology. I called guest services & restaurant on more than one occasion & rang 14 times & no one answered. When I complained I was told trouble with phones. Wanted to order food from restaurant (which hotel’s paperwork stated was open between 6 AM to 9:30. No one ever answered phone. Inquired about a copy machine & was told hotel didn’t have one. It does. Visited its business center which consists of computer, HP combination copy/fax/scan. Told front desk printer didn’t work. They said they would send engineer up to fix. Eventually man shows up who doesn’t even speak English. Finally got woman admin & I keyboarded my airplane ticket & boarding pass. I don’t believe she knew how. Two maids I encountered spoke no English. There is more but I don’t have time. I have never stayed in such a horrible hotel with so many incompetent people who I don’t believe were even vetted. If I hadn’t been so busy I would have changed hotels. Will never stay at a Sheraton & all related hotels owned by one company (I think) . SHAME on Expedia for even dealing with these people. BTW it is the Tucson Sheraton on East Grant Road.
Ella
Bodde här 5 nätter i februari 2026