Mr. Haigler,Please accept my sincerest apology for the experience you had here at Embassy Tulsa. This is not the excellence we strive for and my team and I will also be investigating the situation. We truly appreciate you bringing this to our attention. I will refund you for your stay and I am adding 30,000 points to your Hilton Honors account to use for a future stay with Hilton.

Thank you for taking time to complete our survey. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are disappointed that you had a bad experience, We have taken time to discuss these issues with our team and we will make appropriate changes to improve our guest experience. We hope you will give us another opportunity to show our hospitality and improvements in guest experience.

Dear AIDEE, Thank you for sharing your feedback with us. We apologize for the experience you had during your stay. It's disappointing to hear that you were assigned to a room near the construction area with a dripping faucet. This falls short of our standards, and we regret any inconvenience caused. Your comments will be addressed internally to ensure improvements in our room assignments and maintenance. We hope to have the opportunity to regain your trust in the future.

We're sorry to hear about your experience, Richard and Melissa. We apologize for any inconvenience caused by the ongoing renovations and the condition of the pre-renovated room. Your feedback regarding the staff's demeanor and the breakfast quality is concerning, and we'll address these issues internally to ensure improvements are made. Please know that your comfort and satisfaction are important to us, and we appreciate your patience during this transition period. If you're willing to give us another chance, we'd love the opportunity to provide you with a much more enjoyable stay in the future.

Thank you for your feedback, Brad. We're pleased to hear that you enjoyed the service provided by our staff and found our property conditions satisfactory during your stay. However, we apologize for the inconvenience caused by the non-functional ice makers and the full trash cans in the ice vending areas on floors 5, 6, and 7. Your comments are valuable to us, and we'll address these issues to ensure a more seamless experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an even better stay next time.

Dear Jared, We apologize for the disappointing experience you had during your recent stay with us. We regret any inconvenience caused by the ongoing construction and the closure of the pools, especially since you were looking forward to swimming with your family. Additionally, we apologize for the discomfort caused by the heat, noise, and cleanliness issues. Your feedback is essential, and we'll use it to improve our communication and service. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.

Dear Jennifer, Thank you for sharing your feedback with us. We're delighted to hear that you found our staff to be extremely helpful and prompt in addressing your needs. However, we apologize for any inconvenience caused by the ongoing construction and the issues you encountered with the room amenities, including the lack of heat, TV connectivity, hot water, and temperature of the breakfast. Your comments are invaluable, and we'll address them internally to ensure improvements. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience in the future.

Dear Jana, We sincerely apologize for the inconvenience caused by our ongoing renovations during your stay. We understand the disappointment regarding the unavailability of the pool and the disturbance caused by the construction noise. Additionally, we regret the trouble you experienced with getting hot water. Your feedback is important to us, and we'll use it to make necessary improvements. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable experience in the future.

Dear Jennifer, We're deeply sorry to hear about your experience. Your feedback is invaluable, and we apologize for any shortcomings during your stay. We're committed to improving and hope to have the chance to provide you with a better experience in the future.

Dear Bart, Thank you for your perfect rating and positive feedback! We're delighted to hear that you had an excellent experience with us, and that you found our cleanliness, staff service, and property conditions to your satisfaction. We'll be sure to pass along your compliments to our front desk team. We look forward to welcoming you back for another fantastic stay at Embassy Suites Tulsa.

Dear Quinn, Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had an excellent stay with us and appreciated our cleanliness, staff, and property conditions. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic experience at Embassy Suites Tulsa.

Dear Holly, Thank you for sharing your feedback with us. We're glad to hear that you found our cleanliness, staff, service, and amenities satisfactory. However, we apologize for the inconvenience caused by the reservation issue and the discomfort with the room temperature. Your comments are valuable, and we'll address them internally to ensure improvements. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future.

Dear Kayla, We apologize for the challenges you faced during your stay. While we're glad you found our cleanliness satisfactory, we regret the disappointment with the pool closure, construction noise, and difficulty finding amenities. Your feedback is important, and we'll address these issues. We appreciate your understanding and hope to welcome you back for a better experience.

Dear Jennifer, We're truly sorry to hear about your unsatisfactory experience. Your feedback is crucial, and we take it seriously. If there are specific details you'd like to share or if there's anything we can do to address your concerns, please reach out to us directly. We value your feedback and hope for the opportunity to make amends.

Dear Clyde, We sincerely apologize for the inconvenience you experienced during your recent stay with us. We understand the frustration caused by the freeway noise and the lack of amenities such as ice and vending machines. Your feedback regarding the upgrade and the absence of information about it during booking is duly noted, and we will work on improving our communication in this regard.We regret that your stay fell short of expectations, and we apologize for any inconvenience caused. We value your loyalty and hope to have the opportunity to regain your trust on your upcoming stay in May. Please feel free to reach out to us directly if there's anything we can do to make your future stay more enjoyable.

Dear Becky, We are deeply sorry for the subpar experience you encountered during your recent stay with us. Your dissatisfaction with the cleanliness and property conditions is unacceptable, and we apologize for the inconvenience caused by the lack of AC, pool closure, toilet issues, and safety concerns. Your feedback is invaluable, and we will address these issues promptly to ensure they are resolved for future guests. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust on your next visit.

Dear Nicholas, Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you and your family had an excellent stay with us. Your appreciation of our cleanliness, staff, property conditions, facilities, and room comfort mean a lot to us. We look forward to welcoming you back for another enjoyable experience at our hotel.

Dear JENNIFER, Thank you for your fantastic review! We're delighted that you had an excellent stay with us at Embassy Suites Tulsa and found our hotel to be clean, with attentive staff, top-notch amenities, and well-maintained facilities. Your praise for our friendly and helpful front desk team means the world to us. We can't wait to have you back for another wonderful experience at Embassy Suites Tulsa.

Dear Jerold,Thank you for your feedback following your recent stay. We're pleased to hear you appreciated our cleanliness, staff, and property conditions. We apologize for any inconvenience caused by the ongoing construction and the issues with the heater. Your comments are valuable, and we'll address these concerns to ensure a more comfortable experience for our guests. We appreciate your understanding and hope to welcome you back for an improved stay.

Dear Rachel,Thank you for sharing your feedback. We apologize for the inconvenience regarding the pool closure and lack of information about construction. We appreciate your understanding and are actively working to address these concerns. If you have further comments or if there's anything we can do to enhance your experience in the future, please let us know.

Dear Brent,Thank you for sharing your experience, and we sincerely apologize for the inconvenience you encountered during your stay. We're actively addressing the room assignment and service lapse. Your feedback is invaluable. Please contact us directly for any further discussion. We would love the opportunity to address your concerns personally and ensure your next stay with us exceeds expectations.

Dear Stephanie,Thank you for taking the time to leave a perfect 10 out of 10 rating on Hotels.com. We're thrilled to hear about your exceptional experience at Embassy Suites Tulsa. If there are specific aspects you particularly enjoyed, or if you have any suggestions for us to maintain this level of excellence, we'd love to hear from you. Your feedback is greatly appreciated.

Dear Felipe,Thank you for choosing Embassy Suites Tulsa and for your positive 4-star rating. We're delighted to have contributed to your enjoyable stay.

Dear Dumbi,Thank you for sharing your rating. We appreciate your feedback.

Dear Morgan,Thanks for your valuable feedback! Delighted you enjoyed our spotless cleanliness and exceptional service at Embassy Suites Tulsa. Rest assured; we're actively enhancing room comfort for a superior stay. We value your input and look forward to welcoming you back for an improved stay.

Thank you for taking time to complete our survey. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are disappointed that you experienced the worst state of this classic hotel. The deficiencies stated have been noted for our staff and Engineering dept. We apologize for any inconveniences this may have caused. We hope you will give us another opportunity to show our hospitality and improvements in the hotel.

Thank you for taking time to give us a rating. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are disappointed that we did not meet that expectation with your stay. We have started renovations soon! We thank you for staying with us and look forward to seeing you again in the future!

Thank you for taking time to give us a rating. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are pleased to hear that we achieved that for your stay with us. We thank you for staying with us and look forward to seeing you again in the future!

Thank you for taking time to give us a rating. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are pleased to hear that we achieved that for your stay with us. We thank you for staying with us and look forward to seeing you again in the future!

Thank you for taking time to give us a rating. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are pleased to hear that we achieved that for your stay with us. We thank you for staying with us and look forward to seeing you again in the future!

Thank you for taking time to complete our survey. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are disappointed that you experienced the worst state of this classic hotel. Fortunately, we have new owners, and they are dedicated to bringing this hotel back to its greatness. All Websites has the Renovation notices on them letting the customer know of the construction prior to booking. We are estimated to be completed with the renovations by March of 2024. We hope you will give us another opportunity and come back once everything is completed. Thank you again for staying with us!

Thank you for taking time to complete our survey. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are disappointed that you experienced the worst state of this classic hotel. All Websites including Expedia has the Renovation notices on them letting the customer know of the construction prior to booking. Thank you again for your feedback and we hope you will consider staying with us again.

Thank you for taking time to give us a rating. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are pleased to hear that we achieved that for your stay with us. We thank you for staying with us and look forward to seeing you again in the future!

Thank you for leaving us a review. We thank you for staying and are pleased to hear the staff made it a better stay. we hope to welcome you back in the future when all our rooms are completed.

Thank you for taking the time to give us a rating. we hope to welcome you back in the future.

We are disappointed that you experienced the worst state of this classic hotel. Fortunately, we have started remodelling. The deficiencies stated have been noted for our staff and Engineering dept. We apologize for any inconveniences this may have caused. We hope you will give us another opportunity to show our hospitality and improvements in the hotel.

Thank you for taking time to give us a rating. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are pleased to hear that we achieved that for your stay with us. We thank you for staying with us and look forward to seeing you again in the future!

Thank you for taking time to give us a rating. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are pleased to hear that we achieved that for your stay with us. We thank you for staying with us and look forward to seeing you again in the future!

Thank you for taking time to give us a rating. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are pleased to hear that we achieved that for your stay with us. We thank you for staying with us and look forward to seeing you again in the future!

Thank you for taking time to complete our survey. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are disappointed that we did not meet that expectation with your stay. We hope you will give us another opportunity to show our hospitality and improvements in guest experience.

Thank you for taking the time to leave us a review. We are disappointed that you experienced the worst state of this classic hotel. The deficiencies stated have been noted for our staff and Engineering dept. We apologize for any inconveniences this may have caused. We hope you will give us another opportunity to show our hospitality and improvements in the hotel.

Thank you for taking time to complete our survey. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are disappointed that we did not meet that expectation with your stay. We hope you will give us another opportunity to show our hospitality and improvements in guest experience.

We are disappointed that you experienced the worst state of this classic hotel. Fortunately, we have started remodelling. The deficiencies stated have been noted for our staff and Engineering dept. We apologize for any inconveniences this may have caused. This is not typical of our hotel and staff; we are looking into this matter. Thank you again for your feedback and we hope you will consider staying with us again.

Thank you for taking time to complete our survey. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are disappointed that we did not meet that expectation with your stay. We apologize for the situation that occurred. This is not typical of our hotel and staff; we are looking into this matter. Thank you again for your feedback and we hope you will consider staying with us again.

Thank you for taking time to give us a rating. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are pleased to hear that we achieved that for your stay with us. We thank you for staying with us and look forward to seeing you again in the future!

Thank you for taking time to complete our survey. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are disappointed that we did not meet that expectation with your stay. We hope you will give us another opportunity to show our hospitality and improvements in guest experience.

Thank you for taking time to complete our survey. Here at Embassy Suites Tulsa, we strive to give our guests the best experience possible. We are disappointed that we did not meet that expectation with your stay. We hope you will give us another opportunity to show our hospitality and improvements in guest experience.