Hotell i Tung-ao

“十分大且整潔的房間，服務人員也很熱情”

“非常失望，，因冷氣故障3-4小時換3間房、讓人苦不堪言。 晚上 7 點多入住 3 樓，空調面板顯示26度、一小時後只降 1 度，房間非常悶熱。跟向櫃檯反應後、無法改善，被換到 10 樓。沒想到情況更糟，進房空調面板顯示高達28 度，1個多小時後仍是26 度悶熱高溫。此時飯店才告知可能是「頂樓加邊間」，冷房本來就慢。那為什麼還安排我們換那間房！ 折騰到晚上 10 點多，房間溫度依舊很熱，上廁所等於進烤箱，飯店決定再次做當晚第二次換房。此時已經浪費了 3 個多小時，精神與身體早已累到崩潰，最後只能在無助中妥協。當晚房間26度依然悶熱，經過9-10小時，早上一開燈看空調面板顯示室溫25度。 我們一共只有2人、還特別訂豪華4人兩大床含早餐大房間，就是希望可以好好放鬆休息，結果把時間與體力，全耗費在飯店不斷的換房過程中。一間飯店無論幾星，如果連基本的冷氣都無法正常運作，說不過去吧！從入住後晚上3-4小時都在開箱、打包、再開箱打包….心情、睡眠、行程都被嚴重影響。 身為知名連鎖飯店，才8年的飯店；很糟的硬體維護與處理應變能力，實在令人失望。”

“服務人員態度非常親切，房間乾淨舒適沒有潮濕或霉味，環境清幽，早餐更是不可錯過！”

“One of the best services I had from a hotel. Very friendly staff members.”

“客房空間很大很舒適，也很乾淨，整個民宿規劃的很不錯，早餐也好吃，但是如果浴室能增加洗手乳就更加完美了”

“寵物友善的住宿不好找，在過年的尾聲能夠找到這間真的是運氣很好，房間裡超級乾淨、而且淋浴間也很大很舒適，住宿前也都有收到詳細的入住說明，還有拿到7天以前預定才能收到的小禮物：多肉植物，很可愛！之後有還是會選擇這間入住的，謝謝！”

“Lin is a very friendly front office worker (owner), who speaks excellent English and gave a detailed welcome tour of the cold spring. Lin also provides extra towels and a pillow as requested. The hotel floors are brand new and rooms have good AC. The cold spring bath was clean and we really enjoyed it. Amazing value too!”

“We loved staying here. Chris and Vivi were really friendly and welcoming, giving us excellent suggestions for places to visit and eat on our trip. Their English was perfect. The traditional Taiwanese homemade breakfast was as delicious as it looks. They also serve a variety of nice teas and coffees. You can chill out in the common area - there are games, comfortable seating and free soft drinks. The room was very spacious with a great view over the rice fields outside which were beautiful in...

“客房很乾淨，老闆服務態度非常好！”

“對工作人員的服務十分滿意”

“Wonderful atmosphere and very friendly staffs.Really worth.”

“超級乾淨”

“早餐比較簡單，但入住前與checkin都有說長輩早餐吃素，但當下管家卻表示沒收到通知，溝通這部分還可以加強”

“老闆娘夫婦很親切，房間超級乾淨。小孩上下舖溜滑梯的邊角都很平滑，不怕小孩撞到受傷，隔音很好！早餐清粥小菜豐盛，過了非常舒適的兩天，小孩已經預訂下次來宜蘭美味還要住～”