Hotell med pool i Tunstall

“Great property, great staff”

“Second time I stayed here. Bed is good and firm. But the sheets, even tho they were clean, had stains. Very thin walls. I heard when the neighbour spoke on the phone in the room next door. Or when people came in late and spoke in the hallway. Bathroom needs to be updated. Very hot water in one tap and very cold in one. Wall paper is coming off in the room. No power outlets by the bed, not even usb. Dirty windows. I had to move the bed, wish I didn't. Previous guests trash under it. It...

“I have to leave a review as I was so impressed here. From first moment I was welcomed by Sue in reception, to the moment I checked out. I loved the room, the ladies at breakfast, the efficient bar staff, the food, the room service, the pool, it was all just as a hotel should be. I made a mistake with my booking and had inadvertently booked one night instead of the intended two, but Michelle phoned me and we sorted it out. The hotel and facilities are great, but the staff are *all*...