Hotell i Dormston

“Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

“Beautiful room. Lots of space,and soap and body creme too. Shower lovely with shower gel,and shampoo. Breakfast choice was extensive and served at the table. Charming hostess was very attentive, but not overpowering. Would highly recommend it, and hopefully will stay again.”

“Average hotel. ”

“Excellent clean and tranquil hotel surrounded by farm land. Staff were friendly and helpful would highly recommend somewhere to stay for a relaxing retreat. 5 minute drive to the centre of Stratford upon Avon and easy to get to. ”

“Another first class stay at the hotel; very pleasant.”

“Friendly staff.”

“Nice situated hotel”

“Mycket trevligt hotell med bra rum och läge. Maten var väldigt bra, speciellt frukosten som var bäst hittills på vår rundresa i Cotswold. Det som drog ner betyget var vissa ur personalen. De verkade ointresserade av gästerna. Men frukostpersonalen var fantastiska, glada, lyhörda, vänliga och verkade gilla sitt jobb”

“Easy to park, helpful staff, easy access to the pub next door for dinner. Recommend for a good value overnight stay.”

“Vistades på hotellet i fyra dygn. Vi hade rum 206 på hotellet. Vi sade till första dagen att alla kalkstensplattor i badrummet var lösa och att det luktade avlopp när man öppnade ytterdörren. Tror inte att badrumsgolvet kommer att åtgärdas och det känns oacceptabelt att de låter gäster bo i rummet.”

“Highly disappointing. A very, very run down hotel. Room had a disinfectant smell, bedding minimal, carpet needs a good cleaning, and basic shower unit - a curtain around a plastic base - with a blocked drain that risked flooding. This is certainly nowhere close to the ‘Very Good’ 8/10 rating as presented by Expedia.”