Exteriör

Recensioner av Starlight Inn Joshua Tree - 29 Palms

2 out of 5
Starlight Inn Joshua Tree - 29 Palms
71829 Twentynine Palms Hwy, Twentynine Palms, CA

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 184 av 695 recensioner" "
8 - Bra i betyg. 259 av 695 recensioner" "
6 - Okej i betyg. 134 av 695 recensioner" "
4 - Dåligt i betyg. 65 av 695 recensioner" "
2 - Väldigt dåligt i betyg. 53 av 695 recensioner" "

8,0/10

Renlighet

8,0/10

Personal och service

6,6/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

4/10 Dåligt

Andreas

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Could have been better
We stayd here one night on our way to Joshua Tree National Park. Pros: - The staff was friendly, service-minded and professional - They offered free oatmeal at the front desk - The room was clean besides the cockroach we found in our bathroom (perhaps a one-off incident) Cons: - We found a cockroach in our bathroom (we were offered to switch rooms after that) - The walls were p a p e r thin, we could hear our neighbours talking and even smell the pizza they ordered and we were awoken by our other neighbours when they left their room at 6 am. - Somebody's car alarm went off and kept going late at night

6/10 Okej

Nils

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Wir haben hier eine Nacht verbracht. Die gute Nachricht, das Zimmer war sauber und ausreichend ausgestattet. Nun kommen wir zum Rest. Das Motel verfügt über keine eigene Lobby mehr. Man muss über den Parkplatz zum anderen Hotel und dort findet der Check in statt. Die Zimmer sind extrem hellhörig und sehr altmodisch ausgestattet. Die Tapeten an den Wänden fangen an sich zu lösen. Es war gerade noch akzeptabel. Sollten wir noch einmal in den Joshua Tree NP kommen dann verlassen wir den Park über Cottonwood.
Bodde här 1 natt i april 2024

6/10 Okej

Joaquin

Gillade: Renlighet och personal och service
Having basic necessities good. Maintenace around and plants was good. The room entry way doesn't have the best secured thresh hold to keep the critters from coming in. The place has no pest control to lay a bug barrier on entry points. I stayed till the next morning. I mentioned the bugs in the room. They sure weren't shocked nor had any concerns if I could have any allergies. Luckly, I don't have but I can't sleep comfortably knowing bugs be roaming the room. The next day I moved to the second floor. felt nice and comfortable. Hours go by up stairs ,just disappointment when using the bathroom. I look down all I see is a cricket moving to my feet. After I look under the bottom sink and see like 3 or more Crickets. All I got was a one hour later checkout.
Bodde här 2 nätter i maj 2024
Svar från Michele, Night Audit Front Desk 7 maj 2024
Hello Joaquin, we do sincerely apologize for the critters. We are in the desert and it is spring. The desert is home to a host of insects so it can get a little creepy crawly without our knowing those little creatures hop right in when the door opens. We do try to stay on top of them but at this time things are heating up and they want to stay cool. Please accept our apologies for the nuisance.

10/10 Fantastiskt

Aaron

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Michele, Night Audit Front Desk 7 maj 2024
Thank you for your rating Aaron. Enjoy your month of May. Spring is in the air!

10/10 Fantastiskt

Ed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Older but well cared for property. Lots of 4x4ers and overlandiers staying here. Convenient to ANZA-Borrego and central to Borrego Springs amenities. Stayed two nights after running trails.
Bodde här 1 natt i april 2024
Svar från Michele, Night Audit Front Desk 7 maj 2024
Please come again and visit! We enjoyed having you.

10/10 Fantastiskt

Marzena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice clean hotel, all you need after busy day
Bodde här 1 natt i april 2024
Svar från Yarely 25 apr. 2024
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 Bra

Janine

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, comfortable and convenient to spending our time in Joshua Tree Park. We appreciated the room’s mini kitchen for making simple meals. Unfortunately the walls are paper thin. The outdoor former “pool” area leaves much to be desired. It would have been nice to share outdoor facilities with the neighbour sister hotel next door.
Bodde här 2 nätter i mars 2024
Svar från Yarely 25 apr. 2024
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found our comfortable. Thank you again for your kind words and we look forward to welcoming you back soon.

4/10 Dåligt

Clifford

Gillade inte: Personal och service och bekvämligheter
The parking was limited. The lobby is in another adjacent hotel. The fridge was loud and noisy. The exhaust fan was very noisy. I stayed for 8 nights and only received room service once when I asked and said I would tip. I needed fresh towels and that is what was brought. I ran out of sundries and bought my own.
Bodde här 8 nätter i februari 2024
Svar från Starlight Inn 4 mars 2024
I apologize that you didn't enjoy our facility while you were with us. We would have like to have fixed the issues to better accommodate your needs. We hope that if you are ever back in the area you would give us a try again. Have a great week!

10/10 Fantastiskt

Nikolett

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room next to the road is exstremely noisy and you can smell cigarettes.
Bodde här 1 natt i februari 2024
Svar från Americas Best Value Inn Joshua Tree 29 Palms 15 feb. 2024
Thank you for being our guest at the Americas Best Value Inn Joshua Tree 29 Palms. Please make us aware if you are not satisfied with your accommodations. We'd be more than happy to offer you another room more to your liking.

8/10 Bra

Rebecca

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Svar från Americas Best Value Inn Joshua Tree 29 Palms 6 feb. 2024
Thank you for taking the time to share your experience with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okej

Michael

Gillade: Renlighet och personal och service
Wall is thin as a paper, you can hear people talking from your neighbors. Pretty annoying.
Bodde här 1 natt i februari 2024
Svar från Americas Best Value Inn Joshua Tree 29 Palms 5 feb. 2024
We're sorry to hear that you felt the noise level was annoying during your stay with us. It is our hope that you will be back in the future. Thank you for your business and we wish you safe travels.

10/10 Fantastiskt

John

Great service they gave me early check in I give it a 10 plus
Bodde här 1 natt i januari 2024
Svar från Americas Best Value Inn Joshua Tree 29 Palms 29 jan. 2024
Thank you for sharing a review of your recent experience. Our team here at Americas Best Value Inn Joshua Tree is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Fantastiskt

Izeha

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Americas Best Value Inn Joshua Tree 29 Palms 25 jan. 2024
Thank you for taking a moment to share your experience at the Americas Best Value Inn Joshua Tree 29 Palms. We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon.

8/10 Bra

Douglas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean and spacious.
Bodde här 1 natt i december 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 8 jan. 2024
We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Fantastiskt

Roshelle Han

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Michele, Front Desk Night Audit 8 jan. 2024
Thank you for the fantastic rating! Please come and see us again!

10/10 Fantastiskt

Poojitha, Fremont

Reste med sin partner
Perfect spot for Joshua national park visitors
Bodde här 1 natt i december 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 31 dec. 2023
Thank you for your recommendation. We're so happy that our location worked out well for your needs. Please come back again the next time you visit the area.

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 31 dec. 2023
It was a pleasure having you as our guest! We hope to see you return again soon.

6/10 Okej

Rebeca

Gillade: Personal och service och bekvämligheter
Bedding didn't look clean, but manager went & change sheets. She has great attitude👍
Bodde här 2 nätter i december 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 28 dec. 2023
Thank you for your great feedback. We appreciate you and your business. Please come back again when visiting the area.

10/10 Fantastiskt

Mason

Bodde här 1 natt i december 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 21 dec. 2023
Thank you for choosing us for your travel plans. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

4/10 Dåligt

Marly

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
My tv didnt work.. i was uncomfortable having a male staff member come in my room to see the problem. Im a women traveling alone , i checked in after 11pm. Its freezing and the heater didn’t work. Thank goodness i carry my own blankets.
Bodde här 1 natt i december 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 19 dec. 2023
Marly, thank you for choosing to stay with us. Please accept our apologies for the inconveniences you experienced during your visit. We have shared your concerns with our team and we are implementing a plan to correct these issues. We would love to welcome you back so that we can provide you with the outstanding service you deserve. We look forward to seeing you the next time you are in the area.

8/10 Bra

Irina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Americas Best Value Inn Joshua Tree 29 Palms 8 feb. 2024
Thank you for your feedback, Inna! We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Fantastiskt

betty

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very good
Bodde här 1 natt i november 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 14 nov. 2023
It is a pleasure to read your review of the Americas Best Value Inn Joshua Tree 29 Palms. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

10/10 Fantastiskt

Isela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i november 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 8 nov. 2023
We are very happy we met your expectations. We’d love to hear about your experience!

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We would stay there again
Clean and comfortable
Bodde här 1 natt i november 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 6 nov. 2023
Clean and comfortable accommodations are what we like to deliver to our guests. Thank you for your recommendation and we look forward to welcoming you back again in the near future.

10/10 Fantastiskt

Alondra

Bodde här 1 natt i oktober 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 31 okt. 2023
We're delighted you had an excellent stay Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice clean rooms
Was great stay like always
Bodde här 1 natt i oktober 2023
Svar från BradF 23 okt. 2023
Hi Robert,So glad you had a great stay.Thanks

8/10 Bra

Kimberly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access from Highway 62. Great customer service from staff, very friendly. We had issues with toilet and they provided key to exterior bathroom.
Bodde här 1 natt i oktober 2023
Svar från Americas Best Value Inn 22 okt. 2023
Dear Kimberly, thank you for taking the time to review your recent stay at our hotel. We are pleased to hear the easy access to our hotel, and great customer service played a role in making your stay great. However, we apologize about the issue with the toilet, and we are glad we could find an alternative while you were with us. We appreciate and value your feedback. We hope to welcome you back again anytime your traveling in Twentynine Palms.

10/10 Fantastiskt

Kathleena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay
The staff are so nice and helpful. I love staying there.
Bodde här 2 nätter i oktober 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 11 okt. 2023
Thank you for being our guest. We are happy to know that you were impressed with our staff. We value your business and hope to welcome you back soon.

2/10 Väldigt dåligt

Alicia

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
He shower was clog all the time
Bodde här 4 nätter i oktober 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 11 okt. 2023
We are very sorry for your inconvenience and we have addressed the issue. We hope to welcome you back for a much better experience.

2/10 Väldigt dåligt

Juliane

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dreckiges und extrem heißes Zimmer, trotz Klimaanlage. Tür schließt nicht richtig, dadurch große schwarze Grillen im Zimmer. Dusche hat nicht richtig funktioniert und die Decke, sowie die Tapete war bereits am abbröckeln.
Bodde här 1 natt i oktober 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 8 okt. 2023
We apologize for not meeting all of your expectations. Your feedback is important to us, and we will use it to improve our services going forward. We value your business and hope you will give us another chance to provide you with a better experience.

10/10 Fantastiskt

Maria

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They all ways happy with a smile I love it here my kids love it here to
Bodde här 6 nätter i september 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 28 sep. 2023
Thank you for your warm and generous review! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. Safe travels and hurry back!

10/10 Fantastiskt

Alex

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love it there I would like to stay again
Bodde här 3 nätter i september 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 21 sep. 2023
Thank you for your warm and generous review! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. Safe travels and hurry back!

6/10 Okej

Michael

Gillade: Personal och service
Stains on sheets and dirty water came up from the sink drain and clogged the sink. Staff was courteous and the pool area looked nice.
Bodde här 1 natt i augusti 2023
Svar från BradF 23 aug. 2023
Hi Michael,Thanks for leaving a review. We will take a look at your room on the sheets, water and drain.Great to hear about the staff. I will let them know. Thanks

2/10 Väldigt dåligt

Ryan

Gillade inte: Boendets skick och faciliteter
pool was filled in with dirt. Tv didn't work. Tried to charge me for another night. I will never stay here again.
Bodde här 1 natt i augusti 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 19 aug. 2023
Ryan, we apologize for not meeting all of your expectations during your time spent with us at the America Best Value Inn Joshua Tree-29 Palms.

10/10 Fantastiskt

jordan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i augusti 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 5 aug. 2023
We're so glad you enjoyed your stay and you found all the staff was very friendly and your accommodations were great. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

2/10 Väldigt dåligt

Jennifer

Bodde här 1 natt i maj 2023
Svar från BradF 26 juni 2023
Hi Jennifer,Sorry to hear about your stay. Please let us know how we can improve.Thanks

10/10 Fantastiskt

Chaewon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 19 juni 2023
On behalf of our entire staff at the Americas Best Value Inn Joshua Tree 29 Palms, we thank you for your business and for your comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Fantastiskt

Maria

Very nice clean room with microwave/refrigerator; location is also quiet and convenient to Joshua Tree
Bodde här 1 natt i maj 2023
Svar från Americas Best Value Inn 16 maj 2023
Dear Maria, thank you for taking the time to review your recent stay. We are pleased to hear you found he room to be clean, and the location to be quiet and close to Joshua Tree National Park. We appreciate and value your feedback. We look forward to welcoming you back anytime your traveling in Twentynine Palms.

6/10 Okej

Angela

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
When I booked this hotel I thought I had booked a room with a jetted tub. Nope, no jetted tubs. No Pool or Jacuzzi either. No elevator either and that made for a difficult time getting luggage up the stairs by myself. The room décor as old and could use some updates. Pillows were like some kind of half pillow... weird! Next time, I'll stay near Joshua Tree to hopefully have a better standard at the next hotel.
Bodde här 1 natt i april 2023
Svar från BradF 11 maj 2023
Hi Angela,Thanks for taking the time to review. Sorry about the jetted tub. We do not advertise Pool or Spa. We will take a look at Pillows.Thanks

2/10 Väldigt dåligt

Phylicia

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They didn’t give me my refund or a receipt due to them changing the rules and request that I give them an additional 100$ cash deposit, I didn’t have cash and spend everything I had on the room. I was told to go somewhere if I didn’t like that. And they never gave a refund or a receipt and changed me over 150$ I’m still fighting with my bank to get this back. Do not stay here unless you want to scammed
Bodde här 2 nätter i maj 2023
Svar från 4875 14 maj 2023
Hi Phylicia,Hi Phylicia,I am sorry to hear about your experience. We have a strict deposit policy. We will look into what happened and will get back to you. If everything is in order than will make sure deposit is refunded.Thanks

8/10 Bra

Young

Bodde här 1 natt i april 2023
Svar från BradF 3 maj 2023
Thanks Young

8/10 Bra

Lewis

Reste med familjen
Gillade: Renlighet och personal och service
This was a good value. The staff were all very nice and helpful
Bodde här 1 natt i april 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 1 maj 2023
Thank you very much, Lewis! Our staff will be so happy to know that their efforts have been noticed. We value your business and all of us look forward to having the pleasure of your company again in the future. We hope to see you soon!

10/10 Fantastiskt

allain

Bodde här 1 natt i april 2023
Svar från Americas Best Value Inn 29 apr. 2023
Dear Allain, thank you for taking the time to review your recent stay at our hotel. We are pleased to see you had an exceptional visit. We appreciate and value your feedback. We look forward to welcoming you back anytime your traveling in Twentynine Palms.

2/10 Väldigt dåligt

April

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Came to town for a funeral. There were bugs the room was not clean dirty rags under sink. Ended up leaving management was very rude, said they were crickets they were not..I have picture
Bodde här 1 natt i april 2023
Svar från Americas Best Value Inn 18 apr. 2023
Dear April, thank you for taking the time to review your recent stay at our hotel. We are sorry to see it was not a more enjoyable visit. We apologize about the issues in the room. We did end up checking you out with a refund. We appreciate and value your feedback, as we strive to cater to guests needs the best way we can. Take care.

2/10 Väldigt dåligt

Colette

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
If you get the room through Travelocity or any other site you don't get to use any of the amenities. Because you didn't go through the motel. They don't help you by correcting the problem that you didn't know about. They tell you that there is nothing they can do. And this was from management. so you just have a room and they charge you for everything as extra. All the way down to house keeping. This was the first time I have ever experienced this in my life. The check in guy was the best part of being there. He was very friendly and nice. After that the hotel sucked. They didn't even try to help . Don't stay there.
Bodde här 1 natt i april 2023
Svar från Americas Best Value Inn 18 apr. 2023
Dear Colette, thank you for taking the time to review your recent stay at our hotel. We offer the same amenities to guests weather they book through third party or our hotel directly. We apologize about any inconvenience. We appreciate and value your feedback, as we strive to cater to guests need the best way we can. We hope to welcome you back in the future for a superior visit.

2/10 Väldigt dåligt

Lori

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
This was one of the worst hotel I have ever stayed in my entire life. Dirty, noisy, crickets running all over. Did not get one minute of sleep Our money needs to be refunded
Bodde här 1 natt i april 2023
Svar från Americas Best Value Inn 17 apr. 2023
Dear Lori, thank you for taking the time to review your stay with us. We are sorry to see it was a more enjoyable one. If you would have let us know and give us a chance to assist you, we could have had a chance to satisfy you. But you did not let us know and we do not offer refunds at check out. We apologize for any inconvenience and issues you faced.

6/10 Okej

Ed

Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It’s a place to sleep. I wish I haven’t brought a black light to see what had been going on in the room before me. Yikes.
Bodde här 1 natt i april 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 12 apr. 2023
Thank you for your review. We appreciate your three star review and hope to see you return.

8/10 Bra

Steve

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value.
Bodde här 1 natt i april 2023
Svar från Americas Best Value Inn 7 apr. 2023
Dear Steve, thank you for taking the time to review your recent stay at our hotel. We are pleased to hear you felt it was a good value. We appreciate and value your feedback. We hope to welcome you back again anytime your traveling in Twentynine Palms.

6/10 Okej

Edwin

Gillade: Renlighet
Bodde här 1 natt i mars 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 26 apr. 2023
Thanks for taking the time to leave us your review. We are so sorry you had a 3 star review experience with us. We take our guests’ feedback seriously and would love to learn more about your room and stay. Please reach out to us if you would like to share more details. Thanks again for the review we love hearing from our guests.

8/10 Bra

Nathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2023
Svar från Americas Best Value Inn Joshua Tree 29 Palms 5 apr. 2023
Thank you for your recommendation, Nathan, and we look forward to welcoming you back again next time you are in our area.