Hotell i Ucum

“All good except leaking air-conditioned unit inside my room. The manager made it all worth it tho.”

“A unique stay in Bacalar, definitely worth it. Away from the town, nestled in the serene jungle without distractions and crystal clear water down at the lagoon. We took a tour from Bacalar itself on a sailboat, however nice it was we’d probably choose to just stay at the hotel next time - the grounds really are that beautiful. Good to know that wifi is a bit unstable (we hade some issues when trying to pay our taxidriver). ”

“La experiencia más bella, pasifica y relajante que puedes experimentar . Completa al 100. Gracias por todo”

“Although we booked for 3 adults in the room there were only 2 towels. Had to ask for another one. The bathroom sink is not in the bathroom! Not much privacy, not a good mirror above it. Nice hot shower. Overpriced breakfast.”

“Avoid this place like the plague !!! The only good things about this hotel is the breakfast and the views of the lagoon. I booked this place because of the raving reviews and scenic views, but once you arrive you quickly figure out that the reviews are clearly fake. Cleaning is seriously crappy, me and partner were met with piss stained sheets, piss stained toilet seat, Hair and gunk everywhere you looked. The windows looking out to the lagoon was so dirty you needed to be outside, to at all...

“We had an amazing stay! The hotel is spotless, beautifully maintained, and in the perfect location. Right in front of the hotel is the stunning Esmeralda Cenote, with incredibly clear, crystal-clear water. Just walk out to the deck and you can jump right into the lagoon for a refreshing swim. The food was absolutely outstanding. Everything we tried was delicious, so there’s no need to leave the hotel to look for restaurants in town. The quality of the food exceeded our expectations. The staff...

“This hotel was truly something beyond words. The hospitality was exceptional in the most genuine way — warm, kind, and deeply attentive. The place itself felt almost sacred, with a magical atmosphere that surrounded everything. There was a profound energy throughout the hotel, a sense of peace and depth that is impossible to fully describe, but deeply felt. It was more than just a stay; it was a meaningful experience that touched me on a very deep level”

“El lugar es hermoso si te gusta estar lejos de la civilización, y aislado del mundo moderno, es excelente lugar para desconectarse y estar en contacto con la naturaleza, el personal es super atento y la comida es exótica deliciosa, muchas gracias.”

“La habitación muy pequeña y la piscina fuera de servicio!”

“No les aparecía mi reservación”

“More attention to room would be ideal”

“Tiene una ubicación excepional, frente a la laguna, la habitación es amplia y cómoda. Tiene una TV de unas 50 pulgadas y algunos canales con programas variados, aire acondicionado y dos ventiladores de techo. No me gustó que una ocasión, no tendieron una cama. La limpieza del baño puede ser mejor, ví algunos insectos pequeños muertos. Tienen una fuga de agua y un muro está mojado.”

“This hotel was so lovely. We had a gorgeous room with such a nice view, the staff were all friendly and helpful, the food was consistently good and the lagoon pontoon was beautiful with kayaks and SUPs free to use. We had such a nice time, thank you!”

“Wonderful, calm setting on the lake Bacalar.”

“We had an absolutely wonderful stay at this beautiful hotel. We spent three nights here after a last-minute booking (when our previous accommodation didn’t meet expectations), and we couldn’t be happier that things turned out this way — it truly exceeded all our expectations. Despite the short notice, everything was perfectly prepared when we arrived, which was such a relief. From the very first moment to the last, the experience was a clear 5/5. The hotel itself is stunning, with a modern...

“Un lugar muy agradable, los cuartos, No muy amplios, pero lo suficiente para estar cómodos, la vista increíble, su sección del lago muy confortable muy amena para pasar y nadar un rato 100% recomendable, cuando regrese a Bacalar sin duda me vuelvo a hospedar en este hotel”