Utsikt från boendet

Recensioner av The Lalit Laxmi Vilas Palace

4.5 out of 5
The Lalit Laxmi Vilas Palace
Opp Fateh Sagar Lake, Udaipur, Rajasthan

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 64 av 134 recensioner" "
8 - Bra i betyg. 40 av 134 recensioner" "
6 - Okej i betyg. 19 av 134 recensioner" "
4 - Dåligt i betyg. 6 av 134 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 134 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

7,6/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

6/10 Okej

Miriam

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location was close to the lake and had a great view and was close to nearby attractions. The hotel lacked an elevator, gym, pool and was older. I don’t mind and older hotel which is nostalgic but it needed some amenities. Restaurants were convenient.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Rishi

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cancel Your Trip Rather Than Staying Here
I went ahead and booked this property because of the name "Lalit" and to this date i regret having stayed here. - The rooms were untidy with several cockroaches roaming freely inside the room. - The key card to enter the room never worked as the locks are so old. - The bathrooms were terrible and this is the reason they do not have clear picture of the room and washrooms displayed on their website. In fact the entire property is in a state of shambles. - To make matters worse the staff is untrained and have no association with the word "Hospitality". - While dining at the restaurant the server came to clear the plates atleast 3 times while we were still dining. We finally had to ask her "Why is she in such a hurry to clear the plates without seeing that the people are still dining". - I requested for an extra bed and the reception kept repeating it would be "2500 + Tax". Having said that i have no objection to the charges the same thing was repeated at least 10 times and they were not done here they actually came to my room with a hand written charge declaration and asked me to Sign it. - Having dined at several top class restaurants the drinks always come with free soda and water but because the property is so poorly managed we were billed for soda and water and drinks were already way too overpriced considering the properties' conditions and class. My recommendation would be to cancel your trip rather than having to go through the ordeal of staying here.
Bodde här 1 natt i mars 2023
Svar från showrya vardhan 6 apr. 2023
Dear Guest,Namaskar!!!Thank you for your feedback!!!

8/10 Bra

satya

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The lake view from hotel front yard was amazing. The staff was great. The food cost was over priced. The new year gala event singers were really bad. But the food and DJ was good. They charged 8K INR for my 15yr old kid.
Svar från Devendra Singh Parihar 22 feb. 2023
Dear Guest,Thank you for your feedback.we look forward to welcoming you at The Palace.

10/10 Fantastiskt

sangeeta

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very nice property with million dollar views !
Svar från Nafis 7 jan. 2023
Dear Guest,Thanks for the Feedback.

6/10 Okej

Prashant

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Hotel location is good but other amenities are average.
Bodde här 1 natt i november 2022
Svar från Nafis Ahmed Sheikh 4 dec. 2022
Dear Guest, Namaskar! Thanks for Your Feedback.

6/10 Okej

tanvi

Reste med familjen, Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
the property location is nice, but there is nothing to do. There is only a snooker table available and a lawn. They can add a few activities for guests. Also due to covid the restaurent had very limited menu
Bodde här 2 nätter i januari 2022

10/10 Fantastiskt

Ashish

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2021

6/10 Okej

Jigarkumar

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overrated just because of "Palace" name tag
We stayed for one night. We were disappointed in knowing that it is actually not a heritage palace property but a heritage building that was designed like a palace. There is no good parking for car also. The waiting room at reception was small which got crowded during rush hours. Food was too costly. It is overrated in name of palace.
Bodde här 1 natt i december 2021
Svar från Mayuri Gupta 19 jan. 2022
Dear Mr.Kumar, Namaskar! Thank you for sharing your positive feedback of the hotel. Our endeavor always remains to offer the very best to all our guest.I would like to inform about our property that it is a 111 years old Original Heritage palace and since it is a heritage that is why our hotel lobby is not very big as we could not able to make any changes in original architecture.Hotel also have a huge parking area and best lake view and garden area However still you did not like the property, it is as your choice and I want to apologies if any inconvenience cause to you. Regards

10/10 Fantastiskt

Chirag

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Visiting Udaipur from New York
Staff is very welcoming and friendly. Hotel is very clean
Bodde här 3 nätter i mars 2020
Svar från Pinak Bhattacharjee 17 mars 2020
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed at the Lalit for two nights. We had a great stay at the hotel. The hotel is tucked away from the bustling city on a hill overlooking Fathesagar, but still close enough to the action. It’s a well maintained well manicured property that was very clean. The staff was also great. The price point on this hotel was also great. While not as luxurious as the Oberi or Lake Place it was a still a luxurious hotel at a great price point.
Bodde här 1 natt i februari 2020
Svar från Pinak Bhattacharjee 23 feb. 2020
Dear Guest, Thank you for your feedback. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
All you’re paying for is the lake view. Compared to other Lalits, the fabric of this property is worn out. Needs new beds, a better layout in their restaurants, and also better food offerings. Quality was lacking and you expect a lot more for the prices they were charging.
Bodde här 3 nätter i februari 2020
Svar från Pinak Bhattacharjee 14 feb. 2020
Dear Guest, Thank you for your feedback. I regret to note your experience did not lived up to your expectation. I am glad that you liked the view from the hotel. Each of the issues mentioned by you are a food for thought and action for us. I have made a careful note of all the feedback you have shared and I assure you each points is taken with complete seriousness it deserves. Meanwhile apologies once again & look forward to welcoming you back soon to enjoy the authentic limitless The LaLiT hospitality. Warm Regards

10/10 Fantastiskt

Jan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bel hôtel dans demeure ancienne
Bel hôtel dans une demeure historique. Vue imprenable sur le lac de l’île de Nehru garden. Choisir une chambre avec vue sur le lac. Bon service et bel accueil. Restaurant correct.
Bodde här 2 nätter i februari 2020
Svar från Pinak Bhattacharjee 11 feb. 2020
Cher invité, Merci de nous faire part de vos commentaires. Nous sommes absolument ravis de constater que vous avez trouvé notre équipe extrêmement utile tout en fournissant le service client le plus incroyable. Nous sommes vraiment chanceux d'être situés dans un environnement aussi surréaliste et nous nous efforçons de fournir une expérience digne de cette bonne fortune. Mon équipe et moi-même nous réjouissons de vous accueillir à nouveau dans notre palais. Meilleurs voeux,

10/10 Fantastiskt

Johannes

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect Sunset
The hotel is amazing. Nice rooms, wonderful location and view, yoga and spa treatments. Would highly recommend to anyone who is staying in Udaipur.
Bodde här 1 natt i januari 2020
Svar från Pinak Bhattacharjee 2 feb. 2020
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

8/10 Bra

Davinder

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019
Svar från Pinak Bhattacharjee 10 dec. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

10/10 Fantastiskt

Paul

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2019
Svar från Pinak Bhattacharjee 6 dec. 2019
Dear Mr. Paul, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet och personal och service
An average hotel
Not luxury Just an average hotel Breakfast selection is limited mostly vegetables
Bodde här 1 natt i november 2019
Svar från Pinak Bhattacharjee 11 nov. 2019
Dear Guest, Thank you for the feedback. I regret your experience with us did not lived up to your expectation. While I write this, we have taken up the points extremely seriously and are on our way to address the same. I would assure you of a better experience on your next visit and hope you see this one as an exception. Warm Regards

10/10 Fantastiskt

Zorik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från Pinak Bhattacharjee 14 okt. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

6/10 Okej

Charu, Jaipur

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Stragely at check in i was given a double bed room instead of palace suit. Palace suit was far expensive then double bedroom and my booking was fully paid. After insisting, palace suit was then given as a favour. Felt little cheated with this act !!!
Bodde här 3 nätter i september 2019
Svar från Pinak Bhattacharjee 28 sep. 2019
Dear Ms. Mathur, Thank you for sharing your feedback. We regret to note your experience upon arrival. The room offered to you on arrival was a Palace suite on our heritage wing. Later on your request your room was shifted to the one which you preferred. The average size of our Palace suite is 500 SqFt, though some has varied size considering our heritage structure. I extend my apologies for the experience and look forward to welcome you back again. Warm Regards

10/10 Fantastiskt

Amit

Bodde här 1 natt i augusti 2019

8/10 Bra

Verifierad resenär

Bodde här 1 natt i juli 2019
Svar från Pinak Bhattacharjee 1 aug. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 Bra

JITENDRA

Gillade: Renlighet och personal och service
Bodde här 3 nätter i juli 2019
Svar från Pinak Bhattacharjee 31 juli 2019
Dear Mr. Jitendra, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 Bra

Haemin

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Beautiful hotel overviewing the lake
Good hotel overviewing Udaipur lake. However, the distance to the city is bit far. Overall, very enjoyable stay!
Bodde här 1 natt i juni 2019
Svar från Pinak Bhattacharjee 30 juni 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 Bra

Mitul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2019
Svar från Pinak Bhattacharjee 10 juni 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fantastiskt

Bindiya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Memorable stay
Amazing property,views and impeccable service! Would love to visit again
Bodde här 2 nätter i maj 2019
Svar från Pinak Bhattacharjee 10 juni 2019
Dear Guest, Thank you for taking the time and sharing this review. We are absolutely delighted to note that you found our team to be extremely helpful whilst providing the most amazing customer service. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. My team and I look forward to welcoming you back at our Palace. Warm regards,

8/10 Bra

Verifierad resenär

Bodde här 3 nätter i maj 2018
Svar från Pinak Bhattacharjee 5 apr. 2019
Dear Guest, Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards,

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Such a tranquil setting in country that can be chaotic at times. The views and sunsets were to die for, such a wonderful way to finish our 3 week stay in India. Rooms and staff were excellent and well worth paying a bit extra for. Nice touches like bagpipes and band playing in the afternoon (who would of thought). Highly recommend. Gary and Catherine Australia
Bodde här 2 nätter i mars 2019
Svar från Pinak Bhattacharjee 20 mars 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 Bra

jacques

Gillade: Renlighet, personal och service och rummets bekvämlighet
Ask for a room with a view
Away from the busy part of the city, hotel offers quiet environment. Comfortable bed, Condition of the bathroom (leaking shower, hair dryer from an old age) could be improved. Breakfast buffet quite limited. Staff attentive.
Bodde här 2 nätter i mars 2019
Svar från Pinak Bhattacharjee 5 mars 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. It gives us great pleasure to read that you enjoyed your stay with us. I regret the experience you have had at our Palace. While I write this, we have taken up the points extremely seriously and are on our way to address the issue. We look forward to welcome you back at our Palace! Warm Regards,

8/10 Bra

Anirban

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2019
Svar från Pinak Bhattacharjee 5 mars 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i februari 2019
Svar från Pinak Bhattacharjee 5 apr. 2019
Dear Guest, Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Reagrds,

8/10 Bra

Anji

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel with spectacular views over the lake- just missed a swimming pool but was a great place to stay
Bodde här 3 nätter i januari 2019
Svar från Pinak Bhattacharjee 24 jan. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2019
Svar från Pinak Bhattacharjee 17 jan. 2019
Dear Guest, Thank you for choosing to stay with us and sharing the rating. . I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards,

6/10 Okej

Stephanie

Gillade: Personal och service
Room smell mildewed and bathroom old and mildewed as well Staff and service were very good and super friendly and helpful
Bodde här 2 nätter i januari 2019
Svar från Pinak Bhattacharjee 12 jan. 2019
Dear Guest, Thank you for the feedback. I regret the experience you have had at our Palace. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards,

10/10 Fantastiskt

Devashis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A nice stay; warmth in service every where; good breakfast; great view of the lake from hotel front (only few rooms have that view from room itself). Heritage look. But, huge traffic jams reaching the location on weekend - seems like this city's nature. Also, no bath tub, only shower room.
Bodde här 2 nätter i december 2018
Svar från Pinak Bhattacharjee 6 jan. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
160+ yr old heritage villa maintained in excellent condition.
Bodde här 2 nätter i januari 2019
Svar från Pinak Bhattacharjee 6 jan. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

4/10 Dåligt

Verifierad resenär

Bodde här 3 nätter i december 2018
Svar från Pinak Bhattacharjee 8 jan. 2019
Dear Guest, Thank you for your feedback. We regret the inconvenience caused to you during your stay at the Palace. We clearly failed to live upto your expectations. Your feedback is a ready reckoner for us to work upon. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. Warm Regards,

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exceptional service and quality of room . ! Would highly recommend
Bodde här 1 natt i december 2018
Svar från Pinak Bhattacharjee 31 dec. 2018
Dear Guest, Thank you for your review of our resort. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the Palace with fond memories. If I can be of any assistance in the meanwhile please do let me know.

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 2 nätter i november 2018
Svar från Pinak Bhattacharjee 31 dec. 2018
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location facing Fateh Sagar lake , awesome views of sunrise and sunset from the rooms and great hospitality, superb services and courteous staff
Bodde här 3 nätter i december 2018
Svar från Pinak Bhattacharjee 6 jan. 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i december 2018
Svar från Pinak Bhattacharjee 27 dec. 2018
Dear Guest, Thank you for your review of our resort. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the Palace with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice property facing the lake. Friendly service and good staff. Will recommend to friends and families
Bodde här 2 nätter i december 2018
Svar från Pinak Bhattacharjee 26 dec. 2018
Dear Guest, Thank you for choosing to stay with us and sharing this review. I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. We look forward to welcome you back at our Palace! Warm Regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i december 2018
Svar från Pinak Bhattacharjee 8 dec. 2018
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fantastiskt

Antonio

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amzing Hotel with amazing view
Bodde här 2 nätter i november 2018
Svar från Pinak Bhattacharjee 20 nov. 2018
Dear Mr. Antonio, Thank you for choosing to stay with us and sharing this review. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. . I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 Bra

Devang, Nj

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Stay was very good . Food was good too. Kids friendly food is nice . Mr Ram floor in charge was at his best to keep guests happy.
Bodde här 3 nätter i november 2018

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 4 nätter i november 2018
Svar från Pinak Bhattacharjee 20 nov. 2018
Dear Guest, Thank you for reviewing us on Expedia! We regret to note we could not meet your expectation whilst your stay with us. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. Warm Regards,

10/10 Fantastiskt

akhil, delhi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great hotel with great location , view of rooms , great food would recommend to all without any second thought...
Bodde här 3 nätter i november 2018
Svar från Pinak Bhattacharjee 18 nov. 2018
Dear Mr. Akhil, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fantastiskt

satish, bangalore

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent property and courteous staff. Had lake facing room. Food was good.
Bodde här 1 natt i oktober 2018
Svar från Pinak Bhattacharjee 14 nov. 2018
Dear Mr. Satish, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 Fantastiskt

Jay, USA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful hotel near a lake. Hotel staff are professional and very nice. We enjoyed our stay!
Bodde här 3 nätter i oktober 2018
Svar från Pinak Bhattacharjee 4 nov. 2018
Dear Guest, Thank you for choosing to stay with us and sharing such kind words of appreciation towards my associates. I am glad you had an excellent holiday with the us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards,

8/10 Bra

Alan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful hotel over looking the lake and just a short tuc tuc ride from the centre of town.
Bodde här 2 nätter i oktober 2018
Svar från Pinak Bhattacharjee 4 nov. 2018
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

4/10 Dåligt

Rohit, Kolkata

Gillade inte: Boendets skick och faciliteter
Nice view. But no swimming Poll & kid play station. Only view is Too Good, but no activity to do at Hotel.
Bodde här 3 nätter i oktober 2018
Svar från Pinak Bhattacharjee 28 okt. 2018
Dear Guest, Thank you for sharing the feedback. I regret the experience you have had at our Palace. We consistently try to upgrade our infrastructure and facilities to meet the modern day discerning travelers. While doing so we also ensure the pristine glory of our Palace is restored. We look forward to welcome you back at our Palace! Warm Regards,

8/10 Bra

Chanchal, Kolkata

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Nice Hotel with Less Experienced Staff.
Hotel location is nice. Food qwatity is satisfactory. Meal cost is high. Rooms are big, clean, but can be improved further. Kids area -Not organized well. Limited to 3 items and very far and at a lower part. To reach there you one has to go down 70+ steps and again climb up same steps. Its a hard work. No swimming pool.
Bodde här 3 nätter i oktober 2018
Svar från Pinak Bhattacharjee 21 okt. 2018
Dear Guest, Namaskar! Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. Each of the issues mentioned by you are a food for thought and action for us. We look forward to welcome you back at our Palace! Warm Regards,