Hi Maria,We're sorry to hear that your stay didn't meet your expectations. We regret that the lack of an ice machine, hair dryer, and iron caused inconvenience, and that the noise disturbed your rest. We're taking your feedback seriously and will work on improving these aspects immediately. We also appreciate your positive note and are glad there were moments of happiness during your stay. If you choose to stay with us again, please let us know so we can ensure a more comfortable and enjoyable experience for you.Best Regards, Customer Care Team

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Mardelle,Thank you for sharing your feedback. I'm glad to hear that you found the bed comfortable and the room temperature just right, but it's disappointing to learn that other aspects of your stay were not up to standard. We apologize for the lack of a clock in your room and the overall run-down appearance of the property. Your comments about staff and service, as well as the condition of our facilities, are concerning, and we're committed to addressing these issues to improve our guest experience. If you have specific suggestions or additional details about your interactions with our staff or the amenities you'd like to see improved, we would appreciate hearing from you. We're here to make your next stay more enjoyable, and we hope you'll consider giving us another chance. Thank you again for your feedback, and we look forward to the opportunity to serve you better in the future.Best Regards, Customer Care Team

Hi Alisha,Thank you for your feedback. We're glad to hear that you had a great stay, but we're sorry to learn that the condition of the hotel has declined since the pandemic. We recognize that the presence of homeless individuals can sometimes impact the appearance and security of a property, and we're working on solutions to maintain a safe and welcoming environment for all our guests.If you noticed specific areas that need improvement, we would appreciate your input to help us focus our efforts. We are committed to restoring the quality and comfort that our guests expect, and we hope to make significant progress in the near future. Thank you for choosing to stay with us, and we hope you'll consider returning to see the changes we're making.Best Regards, Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Cynthia,Dear [Guest's Name],Thank you for sharing your experience with us. I'm sorry to hear about the disturbance caused by the strobing lights from domestic incidents and that our response was inappropriate and dismissive. This is not the level of professionalism and respect we aim to provide, and I apologize for the distress and inconvenience you experienced during your stay.We take these matters seriously, and I'm addressing this with our management and security teams to ensure that such incidents are handled with the utmost sensitivity and that the safety and comfort of our guests are always a priority. It's unacceptable for any of our guests to feel unsafe or disrespected, and I'm sorry that we didn't meet your expectations in this instance.If you'd like to discuss your experience further or if there's anything we can do to make this right, please reach out to me directly. Your feedback is crucial in helping us improve, and we hope to earn back your trust with a better experience in the future.Best Regards, Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Justin,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Customer Care Team

Hi Halen,We're thrilled to hear that you had a positive experience with our staff and that they treated you with respect and kindness. Providing excellent service is our priority, and we're glad that our team made a positive impression on you. Thank you for recommending us, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards, Customer Care Team

Hi Steffi,We're pleased to hear that our front desk staff accommodated your request for an early check-in smoothly. However, we apologize for the issues you encountered with the fridge leaking and the door lock not working properly. Your safety and comfort are our top priorities, and we regret that we fell short in addressing these concerns promptly. We'll ensure that our maintenance team promptly resolves these issues to prevent any future occurrences. Additionally, we apologize for any cleanliness issues you experienced and will address this with our housekeeping team to ensure improvements are made. Your feedback is valuable to us, and we appreciate you sharing your experience. We hope to have the opportunity to provide you with a more enjoyable stay in the future.Best Regards, Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Patrick,Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!Best Regards, Customer Care Team

Hi eric,We apologize for the unacceptable experience you had during your stay. Your comfort and safety are our top priorities, and we regret that we fell short in providing a clean and enjoyable environment for you. We take your feedback seriously and will address these issues immediately with our team to ensure improvements are made. Additionally, we will take steps to enhance security measures to ensure the safety and well-being of all our guests. We understand the importance of maintaining our facilities to the highest standards, and we appreciate your patience as we work to resolve these issues. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Best Regards, Customer Care Team

Hi Bret,We're delighted to hear that you enjoyed your stay with us and found the rooms to be spacious, clean, and well-kept! Providing comfortable and well-maintained accommodations is a top priority for us, and we're thrilled that we could meet your expectations in these areas. Your satisfaction is important to us, and we appreciate your positive feedback. If there's anything else we can do to make your next stay even more enjoyable or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant stay in the future!Best Regards, Customer Care Team

Hi Guillermo,We understand your concerns regarding the outdated appearance of the room and the lack of sound insulation. To address these issues specifically, we will be implementing a renovation plan to update the rooms with modern furnishings and improve soundproofing measures. Additionally, we will conduct a thorough inspection of the walls to identify any areas where sound insulation can be enhanced, and take appropriate measures to address them. We apologize for any inconvenience caused during your stay and appreciate your feedback, which helps us improve the quality of our accommodations. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced and more comfortable experience.Best Regards, Customer Care Team

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Joseph,We're genuinely sorry to hear about the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is essential to us, and we apologize for falling short of your expectations in this regard. We'll address this matter promptly with our housekeeping team to ensure that our standards are consistently met. Additionally, we appreciate your feedback about the towels and amenities, and we'll take steps to improve these aspects of our property. It's great to hear that you liked the mirror, and we're grateful for your honesty as it helps us to identify areas for improvement. If you decide to give us another chance in the future, we'll do our best to provide you with a more satisfying experience.Best Regards, Customer Care Team

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Hi Mark,It's great to hear that you found our location convenient, with popular dining options like McDonald's and In-N-Out nearby, as well as stores for any essentials you may need. We strive to provide our guests with easy access to amenities and attractions in the area, and we're glad you found this aspect of your stay enjoyable. If you have any other questions or need further assistance, please don't hesitate to let us know. We're here to ensure you have a comfortable and pleasant stay!Best Regards, Customer Care Team

Hi Brandon,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that everything met your expectations. It's fantastic to know that you found our staff friendly, the environment quiet, and that you were able to get a good night's sleep. Providing a comfortable and peaceful experience for our guests is our top priority, and we're delighted that we could deliver that for you. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay in the future! Best Regards, Customer Care Team

Thank you Christian. We are happy to hear you enjoyed your stay. Looking forward to seeing you again.

Hi jeanette,We sincerely apologize for the extremely disappointing experience you had during your stay. Your feedback is deeply concerning, and we take your comments seriously. We understand the importance of a clean and comfortable environment, and it's clear we fell short of meeting these expectations. We appreciate your patience in switching rooms, but it's disheartening to learn that the second room did not provide the expected improvement. We will investigate and address the issues you've raised to ensure that our property meets the standards we strive for. Your satisfaction is our top priority, and we hope to have the opportunity to make amends and provide you with the experience you deserve.Best Regards, Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Kiefer,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Customer Care Team

Hi Selina,We sincerely apologize for the disappointing experience your son and grandsons had during their stay at our Motel 6 North. Your feedback is deeply concerning, and we take these issues seriously. The conditions you described are not reflective of our standards, and we are investigating the matter to address and rectify each concern you raised. Cleanliness, staff service, and maintaining a safe environment are top priorities for us. Please be assured that we are taking immediate actions to prevent such occurrences in the future. We appreciate your understanding and hope you reconsider giving us another opportunity to provide the service and accommodations you expect from Motel 6.Best Regards, Customer Care Team

Hi NANCY,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our management very nice and helpful and that your room was super clean. However, we apologize for any discomfort caused by the presence of some guests. We take the safety and well-being of our guests seriously, and we will review and enhance our security measures to ensure a more comfortable stay for everyone. Your feedback is valuable, and if there's anything specific you'd like to share or if you have suggestions for further improvements, please feel free to let us know. We appreciate your business and hope to have the opportunity to welcome you back for an improved experience!Best Regards, Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Hi Joseph,We extend our sincerest apologies for the unacceptable experience you encountered upon entering your room. Your disappointment with the cleanliness and the unwelcome presence of a cockroach is deeply concerning and does not meet our standards of excellence. Immediate action has been taken to address this issue with our pest control experts to ensure a thorough inspection and resolution throughout the property. Your feedback regarding staff attentiveness and service has also been shared with our team for comprehensive training to prevent such occurrences in the future. We value your feedback and hope for the opportunity to restore your faith in our commitment to providing a clean, comfortable, and enjoyable stay should you reconsider giving us another chance.Best Regards, Customer Care Team

Hi Jaclyn,We're delighted to hear that you found our staff to be very friendly during your stay! Providing excellent service is important to us, and we hope to have the pleasure of welcoming you back in the future.Best Regards, Customer Care Team

Hi Alex,I'm truly sorry to hear that your experience did not meet your expectations in terms of cleanliness, staff and service, property conditions and facilities, and room comfort. Your feedback is important to us, and we take it seriously. We will use your comments to identify areas that need improvement and work towards providing a better experience for our guests in the future. If you have any specific concerns or suggestions, please feel free to share them, as it will help us address any issues and enhance the quality of our accommodations. Thank you for your feedback.Best Regards, Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Hi Michelle,We apologize for the numerous issues you encountered during your stay. It's clear that we fell short of your expectations in several areas, from the spa facilities to the room condition and key card inconvenience. Your feedback is extremely valuable, and we take it seriously. Rest assured that we will address these concerns to improve our property and service quality. Thank you for sharing your experience, and we hope you'll give us another opportunity to provide a much better stay in the future.Best Regards, Customer Care Team

Hi RICHARD,We sincerely apologize for any inconvenience you experienced due to your reservation getting misplaced. This is certainly not the level of service we aim to provide. Please contact our reservations team or the front desk, and we will do our utmost to rectify the situation promptly and ensure you have a smooth and enjoyable stay. Your satisfaction is our priority, and we appreciate your patience and understanding. Best Regards, Customer Care Team

Hi brian,Thank you for sharing your observations about your recent stay. We apologize for any inconvenience you experienced, including the presence of a roach and the noise from the ice machine near your room. We understand the significance of providing a comfortable and peaceful environment for our guests. Your feedback about cleanliness, staff service, property conditions, facilities, and room comfort is duly noted, and we will take steps to address these concerns and make improvements where needed. Your insights are valued, and we hope you might consider giving us another chance to provide you with a more enjoyable stay in the future.Best Regards, Customer Care Team

Hi Kimberly,We're sorry to hear about your less-than-satisfactory experience during your stay. We understand that encountering disturbances like homeless individuals and noise can greatly impact your comfort. We apologize for any inconvenience you faced during check-in and for the condition of your room not meeting your expectations. Please know that your feedback is valuable to us, and we're actively working on improvements to enhance our guests' experiences. We appreciate your insights and hope that we can provide you with a better stay in the future!Best Regards, Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Kathryn,We sincerely apologize for the unacceptable conditions you encountered during your stay. This is not the experience we aim to provide our guests, and we deeply regret the cleanliness issues you described. Your feedback is taken very seriously, and we will address these matters with our housekeeping team to ensure such incidents do not happen again in the future. We hope you can give us another chance to provide you with a much-improved and enjoyable stay!Best Regards, Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Travis, we sincerely apologize for the negative experience you encountered during your recent visit to our hotel. Your feedback is important to us, and we are truly sorry for the issues you faced upon arrival. Ensuring the safety and comfort of our guests is our top priority, and we regret that the parking lot environment did not meet your expectations. We take such matters seriously and are continually working to improve security measures on the premises. Regarding the cleanliness of the room, we deeply regret that it was not up to our usual standards. This is not a reflection of the level of service we strive to provide, and we apologize for any inconvenience caused. We have addressed this issue with our housekeeping team to prevent similar occurrences in the future. It is unfortunate that you were unable to receive a refund due to the timing of your request. We understand your frustration, and we will use your feedback to improve our refund policy to better accommodate our guests' needs. Please know that your comments are taken seriously, and we are actively working to address the issues you've raised to enhance the overall guest experience. We truly hope you will consider giving us another opportunity to provide you with the excellent stay you deserve. If you decide to return, please feel free to reach out to our management team directly, and we will do our best to ensure a positive experience for you. Once again, we apologize for the inconveniences you experienced, and we thank you for bringing them to our attention. Your feedback helps us to continually improve and deliver the high-quality stay our guests expect and deserve.Best Regards, Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,Thank you for your feedback. We apologize if your experience did not meet your expectations. We strive to provide a positive and satisfactory stay for all our guests. We appreciate your comments regarding cleanliness, staff, service, and property conditions, and we will take them into account as we continually work to improve our offerings. If there is anything specific you would like us to address, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to better serve you in the future!Best Regards, Customer Care Team

Hi Lydia,Thank you for your positive feedback! We're glad to hear that you had a nice experience with us. We strive to provide a pleasant and enjoyable stay for all our guests. We appreciate your support and hope to welcome you back in the future!Best Regards, Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Hi Jade,Thank you for your review. We're sorry to hear that your experience fell short of your expectations. We apologize for any shortcomings in terms of cleanliness, staff and service, as well as the overall condition and facilities of our property. We take your feedback seriously and will use it to improve our services and address any areas of concern. We hope to improve your next experience with us!Best Regards, Customer Care Team

Dear guest, we apologize for the negative experience you had during your stay at our hotel. It is unacceptable for the room to be dirty and for there to be issues with the shower head and internet service. We strive to maintain a high standard of cleanliness and ensure that all facilities are in proper working order. We apologize for falling short of these expectations during your visit. We appreciate you bringing these issues to our attention and we will address them promptly. Your feedback is valuable to us as it helps us identify areas for improvement. We value your satisfaction and want to ensure that you have a positive experience with us in the future.Best Regards, Customer Care Team

Hi Jessica,It is apparent from your rating that you did not really enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to hear from you about the areas where improvement is needed. Please feel free to give in your comments and suggestions. We hope to provide you with a flawless experience in the future!Best Regards, Customer Care Team

Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team