Exteriör

Recensioner av Kempinski Hotel Khan Palace

5 out of 5
Kempinski Hotel Khan Palace
East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 158 av 276 recensioner" "
8 - Bra i betyg. 96 av 276 recensioner" "
6 - Okej i betyg. 16 av 276 recensioner" "
4 - Dåligt i betyg. 4 av 276 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 276 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

kwonki

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i december 2023

10/10 Fantastiskt

Kenshin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
飛行機が遅れ、深夜の3時過ぎにホテルに到着しましたが、問題なくチェックイン出来ました。チェックアウトも、早朝5時でしたが、問題ありませんでした。朝食はつけませんでしたが、1泊目の朝食をサービスしてくれました。オムレツが美味しかったです。テレビもロシアの番組が見れて良かったです。
Bodde här 3 nätter i december 2023
Svar från Dirk 26 dec. 2023
Dear Kenshin,Thank you for choosing Kempinski Hotel Ulaanbaatar. We are delighted to hear you had a wonderful experience at our hotel. We hope to see you again soon to enjoy our latest offerings including our new Sakura Restaurant menu.Thank you.Sincerely,Dirk Bansemer,General Manager

10/10 Fantastiskt

Christian

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Delightful
Great Service, Breakfast is fantastic and the various amenities and mix of restaurants helps with variety. The Lundry service is phenomenal. There was nothing I can think of that lacked in this experience. I was there for 8 days, and it was delightful.
Bodde här 8 nätter i oktober 2023
Svar från Dirk 13 nov. 2023
Dear Christian,Thank you for sharing your delightful experience at Kempinski Hotel Ulaanbaatar! We're thrilled to learn that you enjoyed our great service, fantastic breakfast, and the variety of amenities and restaurants we offer.It's wonderful to hear that our laundry service met your expectations and contributed to a seamless stay. We're especially pleased that your 8-day stay with us lacked nothing, and that we could make your time in Ulaanbaatar enjoyable.We appreciate your kind words and look forward to welcoming you back for another exceptional stay whenever your travels bring you to Mongolia.Sincerely,Dirk Bansemer,General Manager

8/10 Bra

Erdogan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i oktober 2023
Svar från Dirk 20 okt. 2023
Dear Erdogan,Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your positive feedback, as it helps us improve and provide the best possible experience for our guests.Hope to see you in near future.Sincerely,Dirk Bansemer,General Manager

8/10 Bra

Joshua, Singapore

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Kempinski Hotel Khan Palace is a solid place to stay. It is one of two five star hotels in Ulaanbaatar, the other being the ShangriLa whose room rates are more than double the price. The Kempinski rooms are old fashioned, but they are large, clean, very functional and the king size bed was very comfortable. Bathroom was also nice and included a Japanese washlet type toilet. The breakfast in the lobby restaurant was outstanding with lots of food choices. Front desk was super helpful and accomodating. Finally, the Japanese sushi restaurant on the second floor was very good! I highly recommend this hotel.
Bodde här 2 nätter i oktober 2023
Svar från Dirk 7 okt. 2023
Dear Joshua,Thank you for sharing your positive experience at Kempinski Hotel Ulaanbaatar. We greatly appreciate your kind words and thoughtful feedback.We are delighted to hear that you found value in our offering, especially in comparison to other five-star hotels in Ulaanbaatar. It's wonderful to know that you enjoyed our spacious, clean, and comfortable rooms, as well as the well-appointed bathroom. We're pleased that you found our breakfast offerings outstanding and that our front desk team was able to provide you with excellent service.Your recommendation is truly appreciated, and we look forward to welcoming you back for another enjoyable stay. If there's anything more we can do to enhance your future visits, please do not hesitate to let us know.Sincerely,Dirk Bansemer,General Manager

10/10 Fantastiskt

Aiko

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel staff was really nice. When I had a trouble, he always helped me. I would like to express my deep appreciation. Thank you.
Bodde här 6 nätter i september 2023
Svar från Dirk 5 okt. 2023
Dear Aiko,Thank you for taking the time to share your kind words and positive experience at Kempinski Hotel Ulaanbaatar. We're thrilled to hear that our staff provided exceptional service during your stay and were always there to assist you when needed.Your appreciation means a lot to us, and it's always our pleasure to ensure our guests have a memorable and comfortable stay. We'll be sure to pass on your appreciation to our dedicated team members. We look forward to welcoming you back for another outstanding stay.Sincerely,Dirk Bansemer,General Manager

10/10 Fantastiskt

Otto

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice comfortable place. Helpful staff. All the amenities.
Bodde här 2 nätter i september 2023
Svar från Dirk 27 sep. 2023
Dear Otto,Thank you for choosing us and for your kind words! We're delighted to hear that you found our hotel to be a nice and comfortable place with helpful staff and all the amenities you needed. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Sincerely,Dirk Bansemer,General Manager

10/10 Fantastiskt

Otto

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great.
Bodde här 1 natt i september 2023
Svar från Dirk 26 sep. 2023
Dear Otto,Thank you for sharing a GREAT review about Kempinski Hotel, Ulaanbaatar. We hope to see you soon for another Greatest stay with us.Sincerely,Dirk Bansemer,General Manager

8/10 Bra

Tariq, Los Angeles

Gillade: Renlighet och personal och service
An overall decent hotel. Needs some updating to rooms
Bodde här 4 nätter i september 2023
Svar från Dirk 26 sep. 2023
Dear Tariq,We greatly appreciate your review and the time you took to provide feedback on your recent experience at the Kempinski Hotel Ulaanbaatar. Your comment regarding the need for room updates has been duly acknowledged, and we value your input in helping us enhance our guests' satisfaction. Your insights are invaluable to us, and we hope to have the opportunity to welcome you back in the future to showcase our improvements.Sincerely,Dirk Bansemer,General Manager

10/10 Fantastiskt

Naoki

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Every staff is very kind and effective. House keeping is very nice every day,
Bodde här 5 nätter i september 2023
Svar från Crystal 19 sep. 2023
Dear Naoki, Warm greetings from Kempinski Hotel Khan Palace. Thank you for your kind review and we really appreciate it. We hope to welcome you back in the future for another memorable stay. Best regards, Dirk BansemerGeneral Manager

8/10 Bra

TAE YU

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023
Svar från Dirk 19 sep. 2023
Dear Tae Yu, Warm greetings. Thank you for choosing our hotel for your stay and positive feedback. We hope to have the opportunity to welcome you back for another comfortable and enjoyable stay in the near future. Sincerely, Dirk Bansemer General Manager

10/10 Fantastiskt

Yaling

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love it!
Bodde här 3 nätter i augusti 2023
Svar från Dirk 21 aug. 2023
Dear Yaling,Thank you for staying with us & providing a "Lovely" feedback. Hope to see you again in near future.Sincerely,Dirk Bansemer,General Manager

8/10 Bra

benjamin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
At international standards
Modern, at international standards. Nothing fancy but does offer a comfortable stay.
Bodde här 1 natt i juli 2023
Svar från Dirk 21 aug. 2023
Dear Benjamin,Thank you for sharing your feedback. We are delighted to know that you found our establishment modern and up to international standards. Our focus is on providing a comfortable experience for our guests, and we are glad that you enjoyed your stay. We hope to welcome you back for another comfortable stay in the future.Sincerely,Dirk Bansemer,General Manager

10/10 Fantastiskt

David

Bodde här 9 nätter i juli 2023
Svar från Dirk 28 aug. 2023
Dear,Thank you for staying with us providing a positive feed back. Hope to see you in near future.Sincerely,Dirk Bansemer,General Manager

10/10 Fantastiskt

susan

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms were lovely. Very spacious and clean. Nice bathrooms and amenities. Breakfast had a large selection of items. Ate dinner in the lounge one evening and the food was good. Had a fabulous massage from Tuya
Bodde här 2 nätter i juli 2023
Svar från Crystal 18 juli 2023
Dear Susan, Greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your lovely experience with us.Very delighted to read that we found your overall experience to be wonderful and that you rated your treatment as the best. I am pleased to read that above all, it was the service you received that was most remarkable and very grateful for highlighting the professional service extended by our team. Rest assured that I will personally share your highlights and kind words with the entire team as I am sure it will add further motivation to each and every one of us in our daily efforts to keep on delivering memorable and exceptional experiences.Thank you for your review and we are looking forward to welcoming you back again soon for another lovely experience in Ulaanbaatar.Sincerely yours,Dirk BansemerGeneral Manager

10/10 Fantastiskt

lori

Bodde här 3 nätter i juni 2023
Svar från Dirk 28 aug. 2023
Dear,Thank you for staying with us providing a positive feed back. Hope to see you in near future.Sincerely,Dirk Bansemer,General Manager

10/10 Fantastiskt

YOSHIYUKI

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
フロント対応が非常にフレンドリーでした。 午前4:30のチェックアウトにもかかわらず、笑顔で日本語で対応してもらいました。 ロビーラウンジにてパン、ドリンク、フルーツも提供してもらいました。 ただ大通りに面しているので夜遅くまである程度騒音がするのは仕方ないです。
Bodde här 2 nätter i juni 2023
Svar från Crystal 29 juni 2023
Dear Yoshiyuki, Warmest greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your lovely experience with us.Very delighted to read that we found your overall experience to be wonderful and that you rated your treatment as the best. I am pleased to read that above all, it was the service you received that was most remarkable and very grateful for highlighting the professional service extended by our team. Rest assured that I will personally share your highlights and kind words with the entire team as I am sure it will add further motivation to each and every one of us in our daily efforts to keep on delivering memorable and exceptional experiences.Thank you for your survey on behalf of the entire team, we look forward to welcoming you back again soon for another lovely experience in Ulaanbaatar.Sincerely yours,Dirk BansemerGeneral Manager

8/10 Bra

Peter

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Uneven standard
Great service on most days but occasional lapses. Cleaning somewhat spotty, no bath towels provided, A/C working quite poorly. 1 or 2 front desk staff making up for colleagues with suboptimal attitude.
Bodde här 4 nätter i juni 2023
Svar från Crystal 26 juni 2023
Dear Mr. Peter, Thank you very much for choosing Kempinski Hotel Khan Palace for your stay in Ulaanbaatar.On behalf of my team and I would like to sincerely apologise for the inconvenience that you experienced during your stay. On top of that, thank you very much for taking the time to inform us of our failure. While the lack of service which you have experienced was definitely not the standard. And your feedback is very important for our service quality and I already personally spoken to the respective head of department and all of the team members involved in order to ensure that this issue will not be repeated. Thank you for your review and on behalf of the entire team, we look forward to welcoming you back again soon for another better experience in Ulaanbaatar.With kind regards,Dirk BansemerGeneral Manager

10/10 Fantastiskt

Edwina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a most excellent stay for two weeks in May 2023. Loved the room, service and restaurants. I was looked after like family.
Bodde här 14 nätter i maj 2023
Svar från Crystal 2 juni 2023
Dear Mrs. Edwina, Warm greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your lovely experience with us.We are very delighted to read that we found your overall experience to be wonderful and that you rated your treatment as the best. I am pleased to read that above all, it was the service you received that was most remarkable and very grateful for highlighting the professional service extended by our team. Rest assured that I will personally share your highlights and kind words with the entire team as I am sure it will add further motivation to each and every one of us in our daily efforts to keep on delivering memorable and exceptional experiences.Thank you for your review and on behalf of the entire team, we are looking forward to welcoming you back again soon for another lovely experience in Ulaanbaatar.Sincerely yours,Dirk BansemerGeneral Manager

6/10 Okej

Byong Sook

Affärsresenär
Gillade: Personal och service
The room was quite cold even though I adjusted the max heating temperature.
Bodde här 4 nätter i februari 2023
Svar från Crystal 14 feb. 2023
Dear valued guest, Warmest greetings from Kempinski Hotel Khan Palace. Thank you very much for your review. Your review is well appreciated. We will do our best to improve our product and service. Sincerely yours,Dirk BansemerGeneral Manager

10/10 Fantastiskt

Taku, Komaki

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ホテルの立地はウランバートルの東よりに位置しており、中心部まで徒歩で20分ほどかかる。冬は朝食ブュッフェは提供されておらず、KKレストランでメニューから注文する形式だった。 客室は十分な広さがあり、空気清浄機やトイレにウォシュレットがあったので日本人には快適に感じた。 スタッフのサービスはしっかりしていて、不快に感じることは全くない。
Svar från Dirk 2 jan. 2023
Dear Mr. Nakayama Taku, Warm greetings.Thank you so much for reviewing our hotel! We are glad that you are satisfied with our services and facilities. Looking forward to welcoming you back soon to renew this wonderful experience!Best regards,Dirk BansemerGeneral Manager

10/10 Fantastiskt

Magda

Bodde här 3 nätter i juni 2022
Svar från Crystal 21 sep. 2022
Dear valued guest,Warm greetings from Kempinski Hotel Khan Palace. Thank you for visiting us and for sharing your experience with us. Thank you for your review and we are looking forward to welcoming you back again soon for another wonderful experience in Ulaanbaatar.Best regards,Dirk BansemerGeneral Manager

10/10 Fantastiskt

Warren

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very upscale rooms, friendly staff, incredible breakfast
Bodde här 2 nätter i augusti 2022
Svar från Crystal 4 sep. 2022
Dear valued guest,Warm greetings from Kempinski Hotel Khan Palace. Thank you for visiting us again and for sharing your experience with us. Thank you for survey and we are looking forward to welcoming you back again soon for another wonderful experience in Ulaanbaatar.Best regards,Dirk BansemerGeneral Manager

8/10 Bra

makoto

Affärsresenär
Gillade: Renlighet och personal och service
リピーターに対してとても良い対応をしてくれました。感謝いたします。
Bodde här 6 nätter i augusti 2022
Svar från Crystal 28 aug. 2022
Dear Mr. Makoto Nakamura, Warm greetings from Kempinski Hotel Khan Palace. Thank you for visiting us again and for sharing your experience with us. Thank you for survey and we are looking forward to welcoming you back again soon for another wonderful experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager

10/10 Fantastiskt

Akira

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
アメニティの供給にむらがあった。
Bodde här 4 nätter i augusti 2022
Svar från Crystal 10 aug. 2022
Dear Valued Guest, Warm greetings from Kempinski Hotel Khan Palace. Thank you for visiting us and for sharing your experience with us. We will do our best to work on consistency of amenities which happened due to custom and border issue. Thank you for survey and we are looking forward to welcoming you back again soon for another wonderful experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juni 2022
Svar från Dirk 29 juni 2022
Dear Valued Guest, Greetings from Kempinski Hotel Khan Palace and thank you for choosing us. We are very delighted to read that you found your overall experience to be great and thank you for survey. We look forward to welcoming you back again soon for another pleasant experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager

10/10 Fantastiskt

Rika

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
隔離期間中、滞在しました。 スタッフのサービスは大変よかったです。 隔離でしたので、通常の滞在とは違いましたが、快適な滞在でした。
Bodde här 4 nätter i januari 2022
Svar från General Manager 10 jan. 2022
Dear Valued Guest, Greetings from Kempinski Hotel Khan Palace and thank you for visiting us during this pandemic times. I am very delighted to read that you found your overall experience to be great and thank you for survey. We look forward to welcoming you back again soon for another pleasant experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
設備は古いですが、スタッフは素晴らしいです!
Bodde här 5 nätter i juni 2021
Svar från Dirk Bansemer 10 juni 2021
Dear Valued Guest, Thank you so much for sharing your experience with us! We are glad that our staff could contribute to making your stay to an amazing experience. We hope and look forward to welcoming you again soon! Best regards, Dirk Bansemer General Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
隔離生活で利用しました。 限られた条件の中で、スタッフはいつも一生懸命にサービスをしてくれました。 快適な滞在でした。
Bodde här 7 nätter i maj 2021
Svar från Kempinski Hotel Khan Palace 2 juli 2021
Dear Valued Guest, Thank you so much for reviewing our hotel! We are glad that you are satisfied with our services and facilities. Looking forward to welcoming you back soon to renew this wonderful experience! Best regards, Dirk Bansemer General Manager

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
シャワーの出が少々悪い時があります。
Bodde här 2 nätter i januari 2020
Svar från General manager 4 feb. 2020
Dear valued guest, Thank you so much for your feedback. It is vital for us to hear from you as we strive to perform valuable service and products to our customers. We appreciate your comments and time to review us. We will continually improve our service and train our staff. We are looking forward to welcome again at our property. Dirk Bansemer, General manager

8/10 Bra

PO TSIN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
價格便宜的五星酒店
服務很周到,職員熱情。 價格合理,房間寬敞。
Bodde här 2 nätter i januari 2020
Svar från General manager 3 feb. 2020
Dear valued guest, We appreciate your time to review us it is wonderful to hear from you. We thank you so much for your comment and we wil definitely let our staff know about your feedback. Looking forward to welcome you again with our latest service and products. Dirk Bansemer, General manager

8/10 Bra

conghao

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
to be honest. I expected more about this stay. maybe the problem is the season. not many guests there so the service was just so so. not many choices for breakfast and at dinner the waitress was not so active. but room is ok. big and comfortable.
Bodde här 4 nätter i januari 2020
Svar från General manager 3 feb. 2020
Dear valued guest, We appreciate your time to review us it is wonderful to hear from you. We thank you so much for your comment and we will definitely let our staff know about your feedback. Looking forward to welcome you again with our latest service and products. Dirk Bansemer, General manager

10/10 Fantastiskt

Rick, Grand Rapids MI

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a most enjoyable stay. Love this hotel, and would go back for another visit. Compliments to the staff in the restaurants, bar, spa and the front desk who took such good care of me.
Bodde här 2 nätter i november 2019
Svar från Khulangoo 28 nov. 2019
Dear valued guest, Thank you so much for choosing to stay at our hotel. We are happy that your stay was pleasant with us while enjoying our restaurants, spa as well as our service. Looking forward to welcome you again at our property. Dirk Bansemer, General Manager

8/10 Bra

Richard

Bodde här 4 nätter i oktober 2019

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
清潔感がある。スタッフも丁寧な対応でした。
Bodde här 2 nätter i oktober 2019
Svar från Khulangoo 22 nov. 2019
Dear valued guest, Thank you for choosing to stay at our hotel. We appreciate your positive review and the feedback. It is vital for us to hear from you and we will definitely pass on your comments. Looking forward to welcome you again with our latest service and products. Dirk Bansemer, General Manager

10/10 Fantastiskt

Ulrich, Schweiz

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr freundliches Personal, exzellente Küche (Frühstück), ruhige Lage
Bodde här 5 nätter i oktober 2019
Svar från Khulangoo 12 nov. 2019
Dear valued guest, Thank you for choosing to stay at our hotel. We are very much appreciating your review and provided feedback. We are happy that you have enjoyed staying at our hotel. Looking forward to welcome you again with our latest service and products. Dirk Bansemer, General Manager

8/10 Bra

Gantulga

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Khulangoo 12 nov. 2019
Dear valued guest, Thank you for your kind review. Looking forward to welcome you again at our property. Dirk Bansemer, General Manager

10/10 Fantastiskt

Ann

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing hotel
Amazing hotel
Bodde här 2 nätter i oktober 2019
Svar från Khulangoo 4 nov. 2019
Dear valued guests, Thank you for choosing to stay at our hotel. We appreciate your comments and feedback provided. We are happy that your stay was pleasant with us. Looking forward to welcome you again with our latest service and products. Dirk Bansemer, General Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i oktober 2019
Svar från Khulangoo 22 okt. 2019
Dear valued guest, Thank you for your positive review. It is vital for us to get feedback from you. Looking forward to welcome you again at our hotel. Sincerely, Hotel management team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2019
Svar från Khulangoo 22 okt. 2019
Dear valued guest, Thank you for your positive review and feedback. It is vital for us to get your feedback. Looking forward to welcome you again with our latest service and products. Sincerely, Hotel management team

10/10 Fantastiskt

keira

Bodde här 2 nätter i oktober 2019

8/10 Bra

LLEONART TORAN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i september 2019
Svar från Khulangoo 22 okt. 2019
Dear valued guest, Thank you for your positive review and feedback. It is vital for us to get feedback from you. Looking forward to welcome you again at our hotel. Sincerely, Hotel management team

2/10 Väldigt dåligt

MAKOTO

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
モンゴルではいつも宿泊をしていましたが、今回からシャンプー・コンディショナー・シャワージェルがホテルの名前のない中国語の商品に変わっていた。一流のホテルなのにとても残念!尚、ホテルの設備が故障して早朝より水が出なかったのに、ホテルの対応はとても遅かった。
Bodde här 2 nätter i september 2019
Svar från Khulangoo 24 sep. 2019
Dear valued guest, Thank you so much for always choosing to stay at our hotel. It is our pleasure to host you. We appreciate your review and feedback provided. The products that you have mentioned was for short period of time. However we will fix our downfall on your next arrival and make sure to deliver you good service and products. Looking forward to welcome you again. Sincerely, Hotel management team

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
少し、トイレが狭い。
Bodde här 2 nätter i september 2019
Svar från Khulangoo 12 sep. 2019
Dear valued guest, Thank you for your review and feedback provided. We will consider your comments provided and constantly improve our service and facility. Looking forward to welcome you again at our property. Sincerely, Hotel management team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2019
Svar från Khulangoo 27 sep. 2019
Dear valued guest, Thank you for your positive review. Sincerely, Hotel management team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i augusti 2019
Svar från Khulangoo 27 sep. 2019
Dear valued guest, Thank you for your positive review. Sincerely, Hotel management team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2019
Svar från Khulangoo 27 sep. 2019
Dear valued guest, Thank you for your great review. Sincerely, Hotel management team

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The entire staff was super helpful and friendly! They were all very sincere in being helpful and friendly, not like they were being that way because they had to.
Bodde här 6 nätter i juli 2019
Svar från Khulangoo 20 aug. 2019
Dear valued guest, Thank you for your recent stay with us. We are delighted to hear your brilliant feedback and positive review. Your comments makes us much more motivated. Looking forward to welcome you again with our latest service and products. Sincerely, Hotel management team