Utomhuspool, parasoller och solstolar
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Recensioner av Beverly Hills

5 out of 5
Beverly Hills
1 Lighthouse Road, Umhlanga, KwaZulu-Natal

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 68 av 100 recensioner" "
8 - Bra i betyg. 22 av 100 recensioner" "
6 - Okej i betyg. 4 av 100 recensioner" "
4 - Dåligt i betyg. 5 av 100 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 100 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Gary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Paula 2 apr. 2024
Dear Mr Gary,Thank you for taking the time to rate your time at our hotel.We do hope to welcome you back again in the not too distant future.Kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A well run hotel , great location, great staff
Bodde här 1 natt i mars 2024
Svar från Paula 22 mars 2024
Dear Sir,Thank you for your rating regarding your recent stay at our hotel.We are pleased to see that you enjoyed your time with us and do look forward to welcoming you back again soon.Kind regardsPaula NoahGeneral Manager's Assistant

8/10 Bra

Gregory

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I stay here often and really enjoy Beverly Hill. The reception is very friendly and the servers are great. I left my room and left my toiletries in the bathroom. I came back to collect them and the maids said there was nothing in the room. Please be very careful leaving anything unattended in your room, there is a problem with theft.
Svar från Paula 22 mars 2024
Dear Mr Gregory,Thank you for your feedback and we are indeed sorry that your toiletries were not found on your return.We would like to reassure you that lost items are normally returned to our guests after departure and this is not the norm.We do hope that you will return to our hotel on your next visit to Umhlanga.We look forward to welcoming you back again soon.Kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Anjalee

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was beautiful and staff were very attentive.
Bodde här 6 nätter i februari 2024
Svar från Paula 23 feb. 2024
Dear Anjalee,Thank you for your feedback regarding your recent stay at the Beverly Hills Hotel.We are most grateful for the positive feedback which we will pass on to our staff.We look forward to welcoming you back again soon.With kind regardsPaula NoahGeneral Manager's Assistant

4/10 Dåligt

Arik

Reste med sin partner
Gillade: Renlighet och personal och service
I did not receive a room as described, the room was ordinary and smaller than promised
Bodde här 1 natt i februari 2024
Svar från Paula 23 feb. 2024
Dear Arik, Thank you for your feedback regarding your stay.We are indeed sorry that you did not receive the room which you requested.We do hope this will not deter you on returning to our hotel on your next visit to Umhlanga..With kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Vladimir

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2024
Svar från Paula 9 feb. 2024
Dear Mr Valdimir,Thank you for taking the time to rate our hotel regarding your recent stay.We are most grateful for your positive feedback and look forward to welcome you back in the not too distant future.With kind regardsPaula NoahGeneral Manager's Secretary

8/10 Bra

Amish, Lusaka

Reste med sin partner
Gillade: Renlighet och personal och service
Old property. But good service and good location.
Bodde här 2 nätter i januari 2024
Svar från Paula 7 feb. 2024
Thank you for your positive feedback.We are most grateful for your constructive feedback regarding our property. We do hope to welcome you back again in the near future.Kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Cheryl-Lee

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
SPLENDOUR ON THE INDIAN OCEAN
The Beverly Hills Hotel nestled along the Umhlanga coast is both beautiful and welcoming. The hearty reception on our arrival & the professional Check-in experience set the tone for what was a truly beautiful stay. A stunning room with spectacular views of the Indian Ocean and the sounds of the waves breaking on the shore were mesmerising. A modified Afternoon Tea at The Lounge, Dinner at the Elements and Breakfast at the Sugar Club were all sublime. Dining was a gastronomical delight which was further enhanced by the warmth, attentiveness and hospitality of the Staff. Every member at the Beverly Hills were courteous, accommodating & ensured that we were more than comfortable at all times. This was an unrivalled hotel stay which has certainly beckoned our return in the future. Thank You Beverly Hills !!
Bodde här 1 natt i januari 2024
Svar från Paula 26 jan. 2024
Thank you kindly for your wonderful feedback regarding your recent stay at our hotel.We are so pleased to see that you enjoyed your time with us and we will pass on your positive feedback to our entire team.We do hope to welcome you back again in the near future.Kind regardsPaula NoahGeneral Manager's Assistant

4/10 Dåligt

MORAG MERLE

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
This hotel was extremely over priced. Room decor is very outdated, aircon unit made noise. When we arrived at our room the cleaning staffing were sitting on the floor in the hallway relaxing and chatting loudly. No help with our bags. Ordered food at the pool that took over an hour to arrive and was burnt. Only positive is the bed was comfortable, linen exceptional and towels were best I have ever used.
Bodde här 3 nätter i december 2023
Svar från Paula 26 jan. 2024
Dear Mrs Merle,Thank you for taking the time to write to us regarding your recent stay at the Beverly Hills Hotel.We are indeed sorry to read about the issues you experienced with our cleaning staff and the noisy air-conditioner.Please be rest assured that this is not the normal standard at the hotel and we will ensure that retraining takes place with our cleaning staff.We do hope that this experience will not deter you from returning to our hotel on your next visit to Umhlanga.We look forward to welcoming you back to our hotel in the not too distant future.Kind regardsPaula NoahGeneral Manager's Assistant

8/10 Bra

Giovanni

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Mbali 9 feb. 2024
Dear GiovanniThank you so much for choosing the Beverly Hills as the preferred hotel, your feedback is a great encouragement to us. We look forward to welcome you back to our establishment in future.Kind regardsMbali

8/10 Bra

Amanda

Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Adil

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A
Bodde här 3 nätter i oktober 2023
Svar från n/a 25 okt. 2023
We do hope to welcome you back again in the near future.Kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Sophia

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gracious, professional and efficient staff at all levels. A lovely spa with extremely skilled therapists. Beautiful beachfront views and direct stairs to the beach. I listened to the waves from my bedroom. Would highly recommend and definitely will Come back again
Bodde här 4 nätter i oktober 2023
Svar från Paula 23 okt. 2023
Dear Ms Sophia,Thank you for taking the time to complete a review regarding your recent stay with us.We are most grateful for the positive feedback and will ensure to pass it on to our entire team.We hope to welcome you back in the near future.With kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Tim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent service, friendly and attentive staff, wonderful location
Bodde här 2 nätter i oktober 2023
Svar från n/a 23 okt. 2023
Dear Mr Tim,Thank you for your positive feedback regarding your recent stay at our hotel.We are most grateful for your comments and do hope to welcome you back again in the near future.Kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Clare

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My husband and I celebrated our 60th. Wedding Anniversary during the week we stayed at Beverly Hills Hotel and the staff really made the day extra special for us. Thank you all
Bodde här 7 nätter i augusti 2023
Svar från n/a 23 okt. 2023
Dear Mr and Mrs Clare,Thank you for writing a review regarding your recent stay at our hotel.Congratulations on your milestone anniversary.We are most grateful for your positive feedback and do hope to welcome you back again soon.Kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Paul

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was just easy, access to the airport, smooth check in, room was ready, taxi in minutes. Close to all amenities. Excellent sun rise. Happy
Bodde här 1 natt i augusti 2023
Svar från n/a 23 okt. 2023
Dear Mr Paul,Thank you for taking the time to write a review regarding your recent stay at our hotel.We are so pleased to see that you enjoyed your time with us and do hope to welcome you back again in the not too distant future.Kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Beatriz

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Peacefulness
Excellent service and atmosphere. Clean and great location near restaurants and right by the ocean with beautiful views. The building is old so you can feel the history of the place compared with a modern hotel. The service and the location by the ocean is worthy to try. Breakfast is absolutely the best we had around South Africa!!
Bodde här 3 nätter i augusti 2023
Svar från n/a 23 okt. 2023
Dear Beatriz,Thank you for taking the time to complete a review regarding your recent stay with us.We are most grateful for the positive feedback and do hope to welcome you back again in the not too distant future.Kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Elaine

Bodde här 1 natt i augusti 2023
Svar från n/a 23 okt. 2023
Dear Ms Elaine,Thank you for taking the time to complete a review regarding your recent stay with us.We do hope that we have the pleasure in inviting you back in the not too distant future.With kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

George

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was great and made us feel at home. The buffet was great and the sea view was enjoyable.
Bodde här 3 nätter i augusti 2023
Svar från n/a 23 okt. 2023
Dear Mr and Mrs George,Thank you for taking the time to complete a review regarding your recent stay at our hotel.We are most grateful for the positive feedback and do hope to welcome you back again in the near future.With kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Cheryl

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was incredibly luxurious and the staff were extremely attentive and accommodating. I highly recommend a visit.
Bodde här 3 nätter i juni 2023
Svar från Paula 19 juni 2023
Thank you for taking the time to rate our hotel regarding your recent stay at the Beverly Hills Hotel.We are most grateful for your wonderful feedback and look forward to welcoming you back again in the near future.Kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Joanna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Top service
We enjoyed a wonderful weekend stay at the Beverly Hills and it exceeded our expectations. The service is consistently good in all areas and the attention to detail provided us with an excellent guest experience. Well done to management and staff.
Bodde här 2 nätter i juni 2023
Svar från Paula 19 juni 2023
Dear Joanna,Thank you most sincerely for taking the time to complete a review regarding your recent stay at the Beverly Hills Hotel.We thank you for your positive feedback which we will pass on to our entire team.We look forward to welcoming you back again in the not too distant future.Yours sincerely Paula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Alexander

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent attention to detail and impeccable service from the staff. A special call out for Simphiwe Ngubane
Bodde här 4 nätter i april 2023
Svar från Paula 19 juni 2023
Dear Alexander,Thank you for taking the time to complete a review regarding your recent stay at the Beverly Hills Hotel. We are most appreciative of the positive feedback which we will pass on to our entire team.We do hope to welcome you back again in the near future.With kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Larisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent friendly service
Bodde här 1 natt i mars 2023
Svar från Paula 19 juni 2023
Dear Ms Larisa,Thank you kindly for taking the time to write a review regarding your recent stay at the Beverly Hills Hotel.We are most appreciative of your positive feedback and do look forward to welcoming you back in the near future.Kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

KUTEYBE

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022
Svar från Paula 19 juni 2023
Dear Kuteybe,Thank you for rating our hotel with regarding to your stay in December 2022.We are pleased to see that you enjoyed your time with us and do hope to welcome you back again in the near future.With kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

KUTEYBE

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2022

10/10 Fantastiskt

KUTEYBE

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2022

10/10 Fantastiskt

Karin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Simply the Best!
I was so surprised and impressed! Gorgeous room with spectacular view of pool and ocean. Nightly turn- down with chocolates and bottled water. Breakfast (included) was a buffet ( as well as made-to-order items), and it was was marvelous. The dining room also had the ocean view. Staff were attentive, helpful, and welcoming. Spotlessly clean. I didn’t want to leave!
Bodde här 4 nätter i oktober 2022

8/10 Bra

Mary Ellen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was extremely nice and helpful. The room was comfortable with a great ocean view. The bathroom was clean but average. Great location.
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Anton

Bodde här 3 nätter i juli 2022

10/10 Fantastiskt

bolanle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love everything about the hotel. I have stayed in many boutique hotels and this is rhe best so far for me! I will come back here.
Bodde här 3 nätter i maj 2022

10/10 Fantastiskt

Shelley

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2022

8/10 Bra

Sunil

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beverly Hills 1 night stay
Hotel is well positioned. On the beach Rooms need a bit of modernizing Balcony is great Food was great esp.buffet lunch
Bodde här 1 natt i april 2022

6/10 Okej

Adrian

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Room Not Ready at Check In
Got to the Beverly Hills at 14h45 and The Room was not ready, waited for about 15min and was handed the room keys. Kuben the manager apologised and complimented the room with a Cheese Platter. Went up to the room and noticed that the room was not serviced properly - had only three tissues in the bathroom tissue box. No bedroom/bath slippers were present, and no laundry bags present. And The one bedside lamp was damaged. We brought all this to the attention of a cleaner in the hallway and they rectified it later when we got back.
Bodde här 1 natt i april 2022

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och rummets bekvämlighet
great place
First visit for 26 years. My husband and I met there, and decided to go back to visit. Its a charming hotel, feels a little colonial and old-school. The service and staff are some of the best trained and friendliest staff we have ever met in a hotel. We frequent top class hotels quite often due to my husband's work, and the service in the BH rivals the Ritz and the Dorchester truly excellent. The food (especially the lamb curry) is excellent. Very good value hotel. We'll be back... again. If we had to have any criticism at all, it would be that some of the rooms can be a little tired. But then its a classic not a modern hotel.
Bodde här 5 nätter i april 2022

10/10 Fantastiskt

Gregory

Bodde här 1 natt i april 2022

8/10 Bra

GIRLIE

Gillade: Renlighet, personal och service och bekvämligheter
Great location with beautiful views and very welcoming staff
Bodde här 2 nätter i mars 2022
Svar från Paula 19 juni 2023
Dear Girlie,Thank you for taking the time to write a review regarding your stay at the Beverly Hills Hotel.We are so pleased to see that you enjoyed your time with us and do hope to welcome you back again soon.With kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Indira

Gillade: Boendets skick och faciliteter
Highly recommend this hotel !
The check in process was amazing and efficient and friendly. The room was nice .. standard room slightly smaller then I am used to but very comfortable. Beautiful ocean views and beach accessible. Staff were fantastic and we had a lovely surprise of sparkling wine and velvet cake in our room to celebrate our special occasion
Bodde här 3 nätter i februari 2022
Svar från Paula 19 juni 2023
Dear Indira,Thank you kindly for taking the time to write a review regarding your stay at the Beverly Hills Hotel.We are most grateful for your positive feedback and do hope to welcome you back again in the future.Kind regardsPaula NoahGeneral Manager's Assistant

10/10 Fantastiskt

Sanet

Bodde här 1 natt i februari 2022

10/10 Fantastiskt

Jahni

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We stayed over for the weekend to
Bodde här 2 nätter i januari 2022

10/10 Fantastiskt

Forklift Handling

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2022

10/10 Fantastiskt

Rakhee

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Spectacular
It was awesome. Very friendly and helpful staff.
Bodde här 2 nätter i december 2021

10/10 Fantastiskt

rupa

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2021

2/10 Väldigt dåligt

Adrian

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Poor Customer Service Experience
The Hotel is nice but aged. We had an issue where we noticed the sliding door was unable to completely close late at night. We called Front Desk to complain and they promptly sent their maintenance to fix. However their maintenance unloads a can of lubricant on the sliding door rails instantly fuming the entire room up making it a health risk to sleep in. We call Front Desk and ask for another room, the manger on duty says they are fully booked up and cannot assist in changing the room - she then advises that she can send up an Air Fresher??? We insist that that cannot work and the room is not fit to spend the night in. We propose that if they are unable to provide an alternate room to give us a refund. Which They were unable to do immediately. We propose that they put us up in another 5* hotel in the same area. After much negotiations, they agreed and put us up in the Oyster Box Hotel - However we had to pay the difference in price, It was late we agreed. The Beverly Hills Hotel Manager on Duty Apologised and only gave us an apology note with a Candle and Cheap Bag as a Token of their apology! I think they could have done better and have a-lot to learn in guest relations seeing that they are listed as a 5* Hotel.
Bodde här 2 nätter i oktober 2021

10/10 Fantastiskt

Willem

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly recommended hotel
Very friendly and efficient reception. Two days after my birthday and there was a card, balloons, a card and a bottle of champagne in the room. Were at a different hotel on my birthday and were not even wished happy birthday. Excellent service from waiters at breakfast. Can highly recommend the hotel and will definitely return
Bodde här 5 nätter i augusti 2021

8/10 Bra

Pranesh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay
Lovely stay. No problems. Great hotel and location.
Bodde här 1 natt i juni 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2021

10/10 Fantastiskt

Charl and Sharon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing
We loved the Beverley Hills. The rooms are very comfortable and clean with beautiful seaviews. Breakfasts are amazing The GM John Aritho is always available such a gentleman and hands on
Bodde här 1 natt i maj 2021

10/10 Fantastiskt

A

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing! On the beach!
Bodde här 2 nätter i maj 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This old school glamor hotel has the perfect location, right on the Indian Ocean, with stairs heading down to the beach. A short walk to the heart of Umhlanga, with tons of restaurants and bars. The breakfast at the hotel was fantastic. My room felt luxurious in decor, with comfortable linens and the sound of the waves out the window. I had a balcony and some rooms have even more outdoor space, with lounging chairs and a table. Highly recommend! Very covid careful.
Bodde här 2 nätter i maj 2021

10/10 Fantastiskt

jose

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2021