Hotell nära United Hospital Center

“Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

“Staff was friendly”

“Overall good property. It has some wear but was very clean. Had nice outdoor ammenities but was not really a focal point. Could be tidied up. Pet friendly is huge plus and those with dogs were respectful of others. Oddly, we ended up with an accessible room. The bathroom was accessible in terms of grab bars and plenty of space in the bathroom. This was not a lowered sink but could probably work for a person using wheels. The door bell, however did not work. The dining table would have to move...

“På genomresa med min kompis för att hämta min hund i Clarksburg. Hotellet var rent och trevligt med vänlig öppen personal. Sköna sängar! Gratis kaffe och frukt och med amerikanska mått, en fin gratis frukost. Den enda nackdelen var att det inte var så nära till Clarksburg som vi hade fått uppfattning om.”

“great stay”

“I didn't even get passed the front desk. The lady there was rude when I went to check in. She told me that I can't stay there because I was local and they don't book rooms to locals. What if your house is being fumigated or it caught on fire and you needed a place to stay??”

“It was great! Clean and comfortable!”

“Clean room, helpful staff”

“The pool was not working when we got there, that was a huge disappointment since we chose between two hotels with pool. We had problems with Wi-Fi and had a flooding in our toilet. The front desk solved all issues for us but it was also inconvenient. It’s a good hotel but we had a bad day. ”

“Nice stay.. the outside entry door had a few problems..”

“Fint och rent! Trevlig personal! Kommer bo där igen om jag kommer till Fairmont! ”

“The room could have used a good dusting and vacuum. Mattress was too soft and pillows too flat. We found one of the pillow cases hadn't been changed. The staff was polite and addressed the issue.”

“Clean room, staff pleasant, quiet”

“👍”

“The room was large and comfortable. The toilet after flushing ran forever. Noisy neighbors and we could hear everything. We had low expectations for breakfast and the hotel was lower. They could offer a little fresh fruit and cheese.”