Hotell i Universal City

“Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.”

“The floor needed to be swept and mopped. Bedding was clean and bathroom was clean.”

“It was nice to have a separated bedroom. Great A/C to cool down. Plenty of space for an air mattress so the kids didn't have to share a fold out couch. Lots to do nearby.”

“The hotel itself is great! Very clean and well maintained. The beds were comfortable and the rooms were dark and ac worked perfectly! Great water pressure. The staff were all very friendly and helpful! My kids loved the pool. Breakfast was average. Plenty of parking spaces available. The construction on I35 is a nightmare.”

“Everything was great love embassy suites”

“Super friendly and helpful”

“Good”

“De städar inte rummet och det är något de borde berätta tydligen. Men istället ljuger personalen varje gång man frågar. Köket är bra med spisen och mikrovågsugn men ingen annan utrustning. Parkering är super bra, inget klagomål där. Man ser sällan personalen även under dagtid. Gymet är liten men rent och alltid öppen. I sammanfattning ligger hotellet på ett bra område men servicen är null”

“Absolutely loved this hotel”

“Breakfast can be way better. Only had a few granola bars and coffee no juice or water for children we traveled with 2 young children and no iron in the room had to go ask for one staff friendly.”

“Ok vistelse med Amerikansk frukost som är av låg klass.”

“It just seemed dirty. The sheets smelled of mildew, felt more like a motel 6.”

“We were there as a big group. The stay was great. Hotel and rooms were clean and well kept. The staff were amazing! Especially the front desk staff! Always helpful and interactive. Very friendly. Special shot out to Iris! She was amazing from day one till we left. Thank you! Also if you have the bonvoy membership you get access to Lifetime next door, great pools there.”

“Comfortable rooms”

“Great location, great staff and always superb service”

“Location, location, location! Plus comfortable beds.”