Hotell i Universal City

“Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.”

“no soap in dispenser in bath. Mold on walls in bath, esp around dispensers. Broken tile on bathroom floor. Minimal breakfast offerings.”

“Very pleasant stay”

“Clean room two comfortable queen beds with four pillows each. Large room with wifi desk for some business lots phone charging outlets. Will be back next year 😃”

“Booked for the pool but it was green and unusable. Breakfast disappointing also.”

“Liked: quiet, big room. Didn't like: odd odour in room, got locked out of our room and attendant was away from desk, hassled us about BW points because we booked through Expedia.”

“Great stay!”

“As always the Tru hotels are a good place to stay, myself and wife travel a lot and we like to stay at Tru because they offer a great value for what you paid, but lately we've noticing that the breakfast offerings have dropped in quality and variety. Besides that the hotel is good”

“De städar inte rummet och det är något de borde berätta tydligen. Men istället ljuger personalen varje gång man frågar. Köket är bra med spisen och mikrovågsugn men ingen annan utrustning. Parkering är super bra, inget klagomål där. Man ser sällan personalen även under dagtid. Gymet är liten men rent och alltid öppen. I sammanfattning ligger hotellet på ett bra område men servicen är null”

“This place is awesome and pet friendly. They have a beautiful property with tons of things to do! I highly recommend staying here”

“Aaah”

“Everything was very good. Clean and polite staff”

“Convenient to the park. Perks were good too. We’ll stay again”

“Excellent room Services. Excellent staff my State at this location was wonderful. I will recommend it. It was easy to park. Easy to navigate.”

“Rooms bed so comfortable my wife and daughters loved them had a good time at the pool”

“Ok vistelse med Amerikansk frukost som är av låg klass.”

“Rymligt rum och stort badrum. Bekvämt och sköna sängar. Det enda vi kan klaga på är att duschen inte blev varm. Trevlig personal. Rent och fräscht. Stor och god frukostbuffé. Hotellet låg minuter från Alamo och riverwalk. ”

“The room was not worth $700 for 3 days. The free breakfast was trash, the egg was fake egg, the breakfast meats was trash and the so call pancake taste like wet paint. The room smell like wet. All the bathroom fixtures was calcified and old and the toilet seat was broken. Half the time the staff was not at the front desk.”