Hotell i Universal City

“Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.”

“Great location for river or Schlitterbahn.”

“Always clean and great service. Good food too.”

“It was nice to have a separated bedroom. Great A/C to cool down. Plenty of space for an air mattress so the kids didn't have to share a fold out couch. Lots to do nearby.”

“Great location and awesome staff. The place needs renovations in a big way. We had a master bed room with several broken tiles on the bathroom floor and a shower stall floor that looked very pitiful. Great breakfast and clean but needs necessary work.”

“Is this the newest modern hotel? No. Is it right next to the water park, includes pools open till midnight, and is reasonably priced? Yes, yes, yes. I feel that if you’re the type to nitpick things, you probably shouldn’t stay here because it hasn’t been updated in a while but in the long run does that really matter if you’re not even there almost the whole day? I love being so close to the park. You could just walk back to your room for a break to grab some snack snacks. Only want to stay here...

“La alberca muy limpia, y en general ambiente muy agradable”

“Safe location. Clean rooms”

“De städar inte rummet och det är något de borde berätta tydligen. Men istället ljuger personalen varje gång man frågar. Köket är bra med spisen och mikrovågsugn men ingen annan utrustning. Parkering är super bra, inget klagomål där. Man ser sällan personalen även under dagtid. Gymet är liten men rent och alltid öppen. I sammanfattning ligger hotellet på ett bra område men servicen är null”

“The place itself was super cute and the staff were super friendly. I arrived after hours and they made the whole check-in process seamless.”

“Very clean and employees was very professional.”

“Definitely outdated as far as room furniture carpet etc…. Needs renovation but was comfortable, slept well great breakfast”

“Hotel was okay. It’s an old inn and the utilities were outdated. Parking lot is small.”

“Ok vistelse med Amerikansk frukost som är av låg klass.”

“Very reasonable for an overnight stay. Clean room, new shower stall, clean hallways and the pool was great.”

“Staff were very accommodating and helpful. The room was extremely clean. The A/C was blowing cold upon arrival and was a great treat after a long day outside.”

“We got to our room it had a bad smell and found hair in the sheets. Room needed updating we were so tired we feel asleep and got up and the ice Machine had mold under it and probably in it. We are seriously allergic to mold. Luckily we didn’t get sick. Then we expected a good breakfasts the eggs were burnt the waffle maker didn’t work. Then the lady started cleaning the cinnamon rolls container. With the door open and the cinnamon rolls not covered. So we didn’t eat them. They also was staring...

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