Hotell i Universal City

“Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.”

“Super super clean, great staff, good happy hour!”

“Always clean and great service. Good food too.”

“It was nice to have a separated bedroom. Great A/C to cool down. Plenty of space for an air mattress so the kids didn't have to share a fold out couch. Lots to do nearby.”

“Aaah”

“So when I first arrived at the loft, I found out that the washer and dryer did not work and one of the shower heads did not work properly either I try to get them to come out and fix it. They never came. They said they were Going send somebody and they never did very expensive and a lot of money and it wasn’t really worth it. It’s always the first time for something I’ve been going to this waterpark for like the last 20 years the first time staying at these places and it’s just not upgraded. It...

“La alberca muy limpia, y en general ambiente muy agradable”

“We checked in on a Thurs afternoon and the staff member on duty at the front desk was great. He was very gracious and made us feel right at home. When our driver needed help locating the hotel due to construction going on, the staff member got on the phone and gave him directions. Other staff members for the rest of our stay were also very friendly and helpful. I enjoyed the waffles and yogurt for breakfast.”

“De städar inte rummet och det är något de borde berätta tydligen. Men istället ljuger personalen varje gång man frågar. Köket är bra med spisen och mikrovågsugn men ingen annan utrustning. Parkering är super bra, inget klagomål där. Man ser sällan personalen även under dagtid. Gymet är liten men rent och alltid öppen. I sammanfattning ligger hotellet på ett bra område men servicen är null”

“This was an amazing place to stay! The grounds were beautiful. The pool was clean. The staff was super friendly. Would definitely recommend this to anyone.”

“Very clean and employees was very professional.”

“Definitely outdated as far as room furniture carpet etc…. Needs renovation but was comfortable, slept well great breakfast”

“Front desk girl was super helpful since my Expedia booking wasn’t showing at the time I arrived she provided with the phone number. She talked to them over the phone and secured a room in case Expedia reservation didn’t show in her system.”

“Ok vistelse med Amerikansk frukost som är av låg klass.”

“Was great”

“Staff were very accommodating and helpful. The room was extremely clean. The A/C was blowing cold upon arrival and was a great treat after a long day outside.”

“We got to our room it had a bad smell and found hair in the sheets. Room needed updating we were so tired we feel asleep and got up and the ice Machine had mold under it and probably in it. We are seriously allergic to mold. Luckily we didn’t get sick. Then we expected a good breakfasts the eggs were burnt the waffle maker didn’t work. Then the lady started cleaning the cinnamon rolls container. With the door open and the cinnamon rolls not covered. So we didn’t eat them. They also was staring...

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