Hotell i Universal City

“Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.”

“no soap in dispenser in bath. Mold on walls in bath, esp around dispensers. Broken tile on bathroom floor. Minimal breakfast offerings.”

“The hotel is clean. Love the breakfast buffet and the evening foods. The hotel has indoor pool and my kids enjoyed themselves.”

“Liked: quiet, big room. Didn't like: odd odour in room, got locked out of our room and attendant was away from desk, hassled us about BW points because we booked through Expedia.”

“Clean room two comfortable queen beds with four pillows each. Large room with wifi desk for some business lots phone charging outlets. Will be back next year 😃”

“When we arrived to our room, the main door would not lock. Neither would the restroom door. The drawers were broken, and the sheets had stains. It was a very awful experience due to the deadlines, and I felt unsafe.”

“Great stay!”

“De städar inte rummet och det är något de borde berätta tydligen. Men istället ljuger personalen varje gång man frågar. Köket är bra med spisen och mikrovågsugn men ingen annan utrustning. Parkering är super bra, inget klagomål där. Man ser sällan personalen även under dagtid. Gymet är liten men rent och alltid öppen. I sammanfattning ligger hotellet på ett bra område men servicen är null”

“The staff was very helpful. The breakfast was very good and the breakfast area was also well maintained”

“My room was not clean, there was hair on the wall of the shower. The sheets were dirty. The toilet hadn't been cleaned.”

“Ok vistelse med Amerikansk frukost som är av låg klass.”

“Very very bad experience”

“One of the best hotel staff I have seen”

“Loft was great but does not include entrance to Schlitterbahn. You only have access to a small pool and you have to drive to get there. Loft isn't located on Schlitterbahn property you have a map that shows all these cool things but they aren't included”

“The Marriot from check in to check out was top notch. Ricky checked me in and was by far the most pleasant, helpful, and accommodating of any concierge I’ve ever encountered. Great stay!”

“Great”