Hotell i Universal City

“Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.”

“Clean room, great staff!”

“Clean room”

“The hotel itself is great! Very clean and well maintained. The beds were comfortable and the rooms were dark and ac worked perfectly! Great water pressure. The staff were all very friendly and helpful! My kids loved the pool. Breakfast was average. Plenty of parking spaces available. The construction on I35 is a nightmare.”

“The building requires some maintenance. My room lacked a microwave, and I the tv was kind of outdated. But everything was pleasantly clean. Staff was very helpful. Overall everything was pretty good compared to other similar hotels with the same pricing. If I ever come back to New Braunfuls I'd pick to stay here again.”

“Aaah”

“De städar inte rummet och det är något de borde berätta tydligen. Men istället ljuger personalen varje gång man frågar. Köket är bra med spisen och mikrovågsugn men ingen annan utrustning. Parkering är super bra, inget klagomål där. Man ser sällan personalen även under dagtid. Gymet är liten men rent och alltid öppen. I sammanfattning ligger hotellet på ett bra område men servicen är null”

“I’ve been to schlitterbahn many times. This was our first time staying there and won’t be the last. Staff were super helpful at check in, rooms were clean and we had everything we needed.”

“Convenient location. Friendly staff.”

“Excellent costumer Service. Front desk man was very politely and made us feel welcomed. Everything was super clean. Spacious parking lot and great lighting.”

“As always the Tru hotels are a good place to stay, myself and wife travel a lot and we like to stay at Tru because they offer a great value for what you paid, but lately we've noticing that the breakfast offerings have dropped in quality and variety. Besides that the hotel is good”

“BEST HOTEL IN SAN ANTONIO. PERIOD. 5 STARS !!!!!”

“Ok vistelse med Amerikansk frukost som är av låg klass.”

“Staff was friendly and the location was great close to the expressway and lots of stores and restaurants close by I especially liked that the property had 2 Tesla charges just that at the time we stayed 1 was out of order breakfast had a good selection”

“Beautifully decorated. Nice and cool rooms. Spacious design. The bathrooms were excellent and water nice and hot. The only disappointments were there wasn’t an iron and no breakfast was served. However there was a wonderful cafe near by. Just a 6 min walk. It made the trip well rounded. I will most definitely tell my friends and family and will stay again! Lovely staff! Made my husband and I wedding anniversary a very relaxing and stress free experience.”

“Clean room and quiet”

“Everything was great. Room was nice very spacious. Breakfast was great.”