Hotell i Universal City

“Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.”

“The floor needed to be swept and mopped. Bedding was clean and bathroom was clean.”

“It was nice to have a separated bedroom. Great A/C to cool down. Plenty of space for an air mattress so the kids didn't have to share a fold out couch. Lots to do nearby.”

“We checked in on a Thurs afternoon and the staff member on duty at the front desk was great. He was very gracious and made us feel right at home. When our driver needed help locating the hotel due to construction going on, the staff member got on the phone and gave him directions. Other staff members for the rest of our stay were also very friendly and helpful. I enjoyed the waffles and yogurt for breakfast.”

“Everything was great love embassy suites”

“Super friendly and helpful”

“La alberca muy limpia, y en general ambiente muy agradable”

“De städar inte rummet och det är något de borde berätta tydligen. Men istället ljuger personalen varje gång man frågar. Köket är bra med spisen och mikrovågsugn men ingen annan utrustning. Parkering är super bra, inget klagomål där. Man ser sällan personalen även under dagtid. Gymet är liten men rent och alltid öppen. I sammanfattning ligger hotellet på ett bra område men servicen är null”

“Bottomline is, if my wife loved it, it has to be great. Everything was just as we wanted it. A job well done for us. Thank you.”

“Breakfast can be way better. Only had a few granola bars and coffee no juice or water for children we traveled with 2 young children and no iron in the room had to go ask for one staff friendly.”

“Ok vistelse med Amerikansk frukost som är av låg klass.”

“Good rooms, fresh sheets confirmed with UV lighting”

“We were there as a big group. The stay was great. Hotel and rooms were clean and well kept. The staff were amazing! Especially the front desk staff! Always helpful and interactive. Very friendly. Special shot out to Iris! She was amazing from day one till we left. Thank you! Also if you have the bonvoy membership you get access to Lifetime next door, great pools there.”

“Comfortable rooms”

“Great location, great staff and always superb service”

“Location, location, location! Plus comfortable beds.”