Hotell i Universal City

“Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.”

“Clean room, great staff!”

“As always the Tru hotels are a good place to stay, myself and wife travel a lot and we like to stay at Tru because they offer a great value for what you paid, but lately we've noticing that the breakfast offerings have dropped in quality and variety. Besides that the hotel is good”

“The building requires some maintenance. My room lacked a microwave, and I the tv was kind of outdated. But everything was pleasantly clean. Staff was very helpful. Overall everything was pretty good compared to other similar hotels with the same pricing. If I ever come back to New Braunfuls I'd pick to stay here again.”

“Very pleasant stay”

“This stay by was was amazing we enjoyed the clean warm pool wow what a treat thank you Best Western for an exceptional stay thank you for your staff.”

“Aaah”

“Great stay!”

“De städar inte rummet och det är något de borde berätta tydligen. Men istället ljuger personalen varje gång man frågar. Köket är bra med spisen och mikrovågsugn men ingen annan utrustning. Parkering är super bra, inget klagomål där. Man ser sällan personalen även under dagtid. Gymet är liten men rent och alltid öppen. I sammanfattning ligger hotellet på ett bra område men servicen är null”

“Ok vistelse med Amerikansk frukost som är av låg klass.”

“Everything was very good. Clean and polite staff”

“Staff was ok but our room floor was wet throughout our stay and never dried even after placing towels on the floor because it’s slick. Room at 6th floor.”

“Friendly staff and clean place and rooms”

“Too old for 3 stars people was smoking Marijuana In the parking lot”

“Facility was clean, and staff were friendly and accommodating. The building has a lack of hot water. We had to be moved to another room our second day due to no hot water in the first room and the sink being clogged and not draining. We had the same issue of no hot water and sink not draining in the second room. Spoke with another guest staying there who had the same issue of no hot water in their room.”

“Great place, friendly staff”