Hotell i Universal City

“Excelente”

“Friendliest front desk staff ever. Felt like we were amongst friends. Room was clean and comfortable. Breakfast was okay, would have loved to have had bacon as an option but otherwise good set-up and choices”

“Great job”

“Pros: The room was spacious and clean. The staff were friendly. Cons: The shower did not work or it was not clear how to turn on the shower. The tub was stopped up and water sat and drained slowly all night after my impromptu bath. There was a leak in the bathroom and the floor was constantly wet near the toilet. The free breakfast was not much to talk about. The toaster wouldn't toast. I didn't even attempt the waffle maker. There was no juice/water set out and the only option was coffee.”

“De städar inte rummet och det är något de borde berätta tydligen. Men istället ljuger personalen varje gång man frågar. Köket är bra med spisen och mikrovågsugn men ingen annan utrustning. Parkering är super bra, inget klagomål där. Man ser sällan personalen även under dagtid. Gymet är liten men rent och alltid öppen. I sammanfattning ligger hotellet på ett bra område men servicen är null”

“We reserved 4 rooms for a wedding party, they screwed up 3 out of the four even after we confirmed with them twice before the event”

“The staff was very helpful. The breakfast was very good and the breakfast area was also well maintained”

“Room was spacious and clean”

“My biggest gripe is the shower. Upon arrival we were given a Handicap room. The problem with the room was the shower fixture wasn't functioning properly. It needs to be fixed or replaced. Ps the toilet paper is subpar.”

“No lo recomiendo, lo que ves en las fotos no es cierto, cuando haces la reserva dice que el parque de agua está incluido y cuando llegas te dicen otra cosa, la habitación está horrible, muy desagradable, dice que es un resort y lo que parece es un motel.”

“Not a fan of only one entrance/exit.”

“Should have microwave oven in room.”

“Rymligt rum och stort badrum. Bekvämt och sköna sängar. Det enda vi kan klaga på är att duschen inte blev varm. Trevlig personal. Rent och fräscht. Stor och god frukostbuffé. Hotellet låg minuter från Alamo och riverwalk. ”

“Need more staff”

“Very good”