Hotell i Universal City

“Front desk staff was VERY kind and helpful. We had to keep making changes to our reservation to extend the number of days and the gentleman was so patient.”

“The hotel itself is satisfactory and well-maintained. Our room featured an exceptionally firm mattress, although it is uncertain whether this is a standard feature of all rooms. This preference is subjective, however. The staff’s demeanor appeared unfriendly, and there are posted signs instructing guests to maintain silence during specific hours, which I found rather unsettling. I am unable to comment on the breakfast service, as we did not partake in it during our stay. Nevertheless, the...

“Literally, not one thing to complain about. Breakfast was fantastic!”

“Very friendly staff, very clean property, except for when someone spilled something in the elevator. Great pool area. Comfy digs”

“Everything was great”

“De städar inte rummet och det är något de borde berätta tydligen. Men istället ljuger personalen varje gång man frågar. Köket är bra med spisen och mikrovågsugn men ingen annan utrustning. Parkering är super bra, inget klagomål där. Man ser sällan personalen även under dagtid. Gymet är liten men rent och alltid öppen. I sammanfattning ligger hotellet på ett bra område men servicen är null”

“We reserved 4 rooms for a wedding party, they screwed up 3 out of the four even after we confirmed with them twice before the event”

“The staff was very helpful. The breakfast was very good and the breakfast area was also well maintained”

“Room was spacious and clean”

“My biggest gripe is the shower. Upon arrival we were given a Handicap room. The problem with the room was the shower fixture wasn't functioning properly. It needs to be fixed or replaced. Ps the toilet paper is subpar.”

“Great place to stay. You can go through the gates on level 1 and be in the line of the body sled ride. Your bands will open the gates. They have a sign on them saying guess only entrance. Fun place. Awesome AC!!!!!!!”

“Not a fan of only one entrance/exit.”

“The room was clean. The staff was very helpful. Breakfast was good. Handcap parking was near the front door and made it very easy to enter the inn.”

“Rymligt rum och stort badrum. Bekvämt och sköna sängar. Det enda vi kan klaga på är att duschen inte blev varm. Trevlig personal. Rent och fräscht. Stor och god frukostbuffé. Hotellet låg minuter från Alamo och riverwalk. ”

“Clean facility n friendly staff”

“Very good”