Hotell nära University Park Mall

“The thermostat kept resetting to 74 every few hours It even went to heat when it was 95 outside Staff was not helpful”

“The first room they checked me into had very sticky floors, smudged, refrigerator, and dishwasher and a dirty interior of the refrigerator. The room just felt dirty. I was then switched to another room, which was much better but had a dresser that drawers hung out and wouldn’t close and broken hangers in the closet and a partially sticky floor. Much different than the first time I was there back in April. It’s a very nice property and they allow dogs so that’s A Plus, but I was disappointed in...

“The breakfast area was dirty when we arrived at 8pm. The next morning there was very little to eat at breakfast. - no plates, spoons, or napkins. There seemed to be no one replacing/refreshing the food and supplies. Lots of dirty dishes stacked up. Our room had a stale smell, even after running the AC all night, it still smelled stale the next morning. There were dirty spots on the walls in our room in the kitchen area and bathroom doorway and on the window shade. Pretty obvious spots. The...

“Hotellet var exceptionellt. Väldigt trevliga personal. Frukost var också underbar. Sängen var bra. Bra läge. ”

“I called a month ahead to plan my trip. I was coming with a large uhaul and trailer and asked if there would be a space I could park and plug in. I was told over the phone absolutely there is a place to park and plug in. We arrive at 7 pm at night and the hotel is not at all what was explained over the phone. There was no place to park at all, my truck would literally not fit. Next issue I had was it was dirty, all the way from the parking lot to the inside. The hotel appears to have had its...

“Mold in the bathroom. Hairs all over”

“This place is gross.”

“Room was clean. Surrounding area felt safe and location was convenient. Staff was nice. Check in and check out were easy. Simple and well maintained hotel.”

“Amazing manager on night shift! Went above and beyond to be accommodating.”

“We reserved a king room. Got a queen. The room was filthy. The tub and surround was so nasty. Soap scum and traces of blue shampoo or soap. The drain looks 100 years old. We never used it! The regular floors were sticky? Table top coming off. Caught my top on it. The 1 chair by the table was so dirty and disgusting. Thankfully the bed was ok but the sheets were all wrinkled like they were never folded! The elevator floor was so nasty!!! Noone was at the desk to talk to when we checked out. At...

“This is my second stay at Art and Lodging South Bend. It is five stars across the board. Conveniently located near downtown. Convenient to Mishawaka and the Lake Michigan beach resort towns. The home has tons of character, is well maintained, clean, and beautiful. The beds are great. There’s nothing not to like.”