Hotell i Upper Black Eddy

“Staff at front desk were helpful and friendly. Most of the cleaning staff were not friendly at all. They took over the elevator and didn’t allow us to use it. They were on their phones or busy eating food. The breakfast area was clean and well stocked. It was great to see that they had non pork items to choose from. Coffee maker was broken but staff did work hard to get it fixed for use. Rooms were very clean. Not enough towels for the amount of guest in the room but they were willing to give...

“We had a great stay at the hotel. We have been theater members from when it opened until we moved out of the area two years ago. So nice to have a place to stay while back visiting. We ate at the restaurant at a bar booth- usually our favorite but while the food was good they seemed very rushed and short staffed with soup coming out cold and drinks delayed.”

“Good”

“Deluxe King room was spacious”

“Historical style”

“Everything went well. No complaints.”

“Clean room and staff”

“The hotel is rather old. Carpets were wet - maybe humidity? Bathroom smelled like cat pee. No amentities. Loud bar on the first floor. However the breakfast was decent. Doubt I’ll stay again”

“La habitación y el hotel en general están muy bien pero el desayuno era algo pobre para mi gusto.”

“It was basic but rooms were large and staff was friendly. Room needs better, lighting and updating overall.”

“The room was comfortable— nice mattress, good air conditioning, and very hot water. The carpeting could have been cleaner. We did not have enough time to use the pool or exercise room, but was pleased it was there. The breakfast did not look appetizing as most hotel breakfast are disappointing, so we opted out and went out for breakfast. The coffee however was wonderful!! The machine freshly ground each individual cup.”

“Front desk staff Kensi was very professional, courteous and attentive to detail”

“The hotel was great. Clean with excellent amentities. Room was clean and staff was helpful and friendly. Would stay again.”

“local and nearby clean and professional”

“Perfect :)”

“Everything was great but I wish I had a closet”

“Good place to stay for a good price.”

“Great location and spacious apartments.”

“We enjoyed our stay, only suggestion is for a better system for early check in, as the communication for that was not the best.”